Greg's Repair Service
4.1 (18)
47 Summer St, Natick, MA 01760
(508) 647-9749
gregsrepairservice.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nick Salamone
a year ago
Greg did a great job with my 1991 Vanagon. He checked though the van completely and gave me a full list of what needed to be done and the price for each. He allowed me to pick which repairs I wanted him to do, and I found the prices to be fair for the services he did perform. The turnaround time was also exceptional considering the volume of work done.The rear main seal repair included dropping the transmission, which Greg did quickly and for a fair price, and I am oil leak free (or as close as a 30 year old van will get)I would recommend Greg for any Vanagon specific repairs, and judging by the volume of air cooled machines in the driveway, you won t go wrong bringing them here either.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Auto maintenance
Tod Woolf
a year ago
Greg is master of repairing late model VWs. I have a 2002 Eurovan full pop up camper. The camper is no longer supported by Winnebago service and the vehicle is no longer supported by VW. This means parts need to sourced from third parties, which Greg knows how to do this. Parts with chips are particularly tricky, such as when my transmission controller went bad, and Greg knew he had to find a rebuilt one that matched my particular transmission serial number. He did the repair, and the trans works great now. He also knew to replace my alternater with a higher Amp version. His prices have always been fair. It can take time to diagnose and get the right parts, but when I needed the van for a planned vacation, Greg came through for me. I don't take my van anywhere else for repairs.Services: Transmission, General repairs & maintenance, Auto brake repair, Transmission repair, Brakes, Auto maintenance, Auto brake replacement, Oil change
Nick Bliss
6 years ago
I've been a customer of Greg's for 14 years now. He's always been fair and upfront with work needed on my vehicles and never left me feeling cheated as some other mechanics I've encountered.I would highly recommend him to anyone seeking a competent VW and Audi specialist.
A Lrblcf
a year ago
I have taken my cars to Greg for more than 10 years and, man, I am so satisfied. Quality service, great advise, everything that you would like from your mechanic.
Michael Leip
9 years ago
Unfortunately Greg is not a very honest mechanic.My right headlight went out on my '04 VW Touareg and Greg quoted me a price less than the dealer to repair it. Wanting to save a few bucks, I went with his offer. When it came time to pay, he asked for a price HIGHER than the dealer's, about $60 more than he had originally quoted me.Furthermore, he yelled at me about the fact that it took him "forever" to even get the light back in. I came to find out the reason it took "forever" is because he broke the headlight casing. This cost me an additional $800 to fix.Greg is dishonest and clearly doesn't know how to work on Touaregs. I'd recommend finding someone else.
Seth Major
8 years ago
I have had two separate experiences with this shop - one was great, one was terrible. Both were for the same vehicle - a 2003 Eurovan. Unfortunately, the bad experience far outweighs the good...The good experience was in repairing a fluid leak in the transmission. The van had been "repaired" twice prior by a local VW dealership, who had misdiagnosed the root cause to a warped pan and gasket. Greg quickly found the true source of the leak to be due to a broken multifunction switch seal, and we were back in business with nary a drop of fluid on the ground.The bad experience was due to an odd electrical problem, and this is where I think Greg and the garage do not have the required capability (at least for this model). The instrument panel began acting very strangely - the transmission indicator went blank, and the tachometer alternated between 0 and the actual RPMs. The vehicle was brought in in October, and they thought that the instrument cluster needed replacement. They allowed me to purchase a remanufactured cluster from an online dealership to save money, but then proceeded to use it only as a "swap-in" test, which did not correct the problem. They next traced the issue down to the TCU ("it's 90% likely to be the problem" he said) , and again I provided a new TCU for them to install. Again, the TCU proved to not be the source of the issue...Greg then stated that the issue was in the ABS controller. At this point, I asked that the car be put back together so that I can take it elsewhere. It was clear he was swapping things out to see what was wrong without truly diagnosing the issue.The entire affair took almost three months (admittedly a few weeks here due to component shipping, but still far too long), and I was left with very expensive components that were purchased but not returnable since the wrapper had been opened. Throughout this entire time I had to continually ask for status updates via email and phone calls - it was obvious that my van was not being actively looked at.As a final insult, the fuse and wiring cover in the driver wheel well was broken when they reinstalled it and now hangs down.
Christy R
4 years ago
My 78 VW bus Penny was having problems while passing thru the Boston area on a 5000 mile roadtrip. Greg got her fix and us back on the road the same day. He even did a little extra work to make my trip more pleasant! Thanks for being such a great help!
Sean Rizzo
5 years ago
Greg's Repair Service is superb, I brought them my Dune Buggy to be worked on and they were very professional . It was a great experience and Greg and his team obviously know their business. Greg and team Thanks for your help, Sean
V. M. Core
2 years ago
Greg lied about giving my car to a worthy cause and kept the car for himself.Greg never paid me.Greg says he sleeps well at night no matter what people think of him.
John Donovan
5 years ago
I found it hard to believe that a shop which specializes in VW's and says that they are the best in the area has such a poor attitude when it comes to the customer. After spending a tremendous amount of money and hearing excuses after excuse, caught the owner lying. I was able to order a part which he claimed was a rare and not available in the US, while standing outside his shop in 18 mins. Had it at my house in 3 days and put it in myself. My Van will never see their shop again nor will my other VW cars. He maybe great at oil changes and tire rotation. Or maybe the gun store makes more money. His words not mine " the older stuff is not my bread and butter"... really? Wouldn't all the work going through the shop be bread and butter???This is my perspective and not a terrible experience. I just won't travel as far for an expert.
Don Bonelli
a year ago
If you are looking for the Classic VW Guru, look no further. Greg is the man for classic VW Repairs.
agio vasilllc
11 years ago
GREG DOSE 5 STAR WORK ON AUDI. I LIVE IN BOSTON BUT IT WORTH THE DRIVE THERE BECAUSE I GET GREAT WORK AND I DON'T HAVE TO PAY THE AUDI DEALER A ARM AND LAG. IT IS REALLY HARD TO FIND SOMEONE THAT CARE ABOUT THE SERVICE THEY DO AND PUTS THERE NAME BEHIND THERE WORK. I RECOMMEND ANYONE THAT HAS A AUDI TO BRING IT TO GREG'S AUDI AND VW REPAIR CENTER FOR 5 STAR WORK!!!
J Geise
3 years ago
Most recent service with our 1973 Karmann Ghia at Greg's was focused, professional and timely - highly recommend!
Matt Harris
a year ago
Very thorough and competent mechanic. They really know VWs very well. Highly recommend.
Jim Idelson
a year ago
Nice team. Good work.
Toby Metcalf
4 years ago
Reliable and priced fair