Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Lewis
3 months ago
If you like an honest mechanic who doesn t overcharge, your best bet would be to bring your car here. Excellent!
TJ Spinks
6 months ago
Quick service, great work, and more than fairly priced. They have a great helpful staff and Steve has always taken care of us. I won t bring my personal or my company vehicles anywhere else.Services: Electrical repair, Auto engine diagnostic, Vehicle Inspection, Side view mirror repair, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, Oil changeServices: Electrical repair, Auto engine diagnostic, Vehicle Inspection, Side view mirror repair, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, Oil change
Kraig Lynds
a year ago
Awesome place to bring your car, they really know what they're doing and how to handle the situations, would definitely recommend this garage to anybody
Anthony Nardone
a year ago
I came for some long-overdue brake work. Turned out I needed a caliper replaced too, and not only did they do a great job fast, it was at a good price. This is such a great shop, that even their key drop-off mechanism is well thought out and well executed.Bring your car here.Services: Brakes, Brake service & repair
Connor
5 years ago
The staff here are absolutely fantastic! I searched the entire area looking to buy a used car, and this place was hands-down the best. The quality of the used cars is amazing. Steve (the owners) truly takes pride in the quality of his vehicles and is a well-intentioned man not looking to screw anyone over. Everyone else who worked here was super friendly and helpful with the entire process. If anyone is looking to get a used car, I couldn't recommend any place more than this
Stephen Caputo
7 years ago
Simply put, this is hands down the best mechanic that there is. Honest and straightforward, Steve goes out of his way as a matter of course to make sure you get what you need and at a fair price. The whole crew over at Plains has been taking great care of us for nearly ten years. My wife has bought two cars from Steve and he always stands behind them. Finding a mechanic you can trust is no easy thing, I can't speak highly enough about the team at Plains! Keep up the great work!
Tom Dooley
3 years ago
I absolutely love Plains and will not bring my vehicles anywhere else. I have been using them for over 8 years now without fail. I have purchased 2 vehicles from them as well as having repair work completed on other vehicles of mine. They are always very thoughtful and upfront and always looking to help you out.The negative reviews in this chain are laughable at best. The character and integrity of the shop is very hard to find in the corporate, profit driven world we live in today. Do not hesitate to bring your vehicle for service or buying a used vehicle to get you where you need to go.
Jon Mason
4 years ago
It is hard to find a mechanic that is honest and does good work. My former mechanic was one of those, but he retired. I have been going to Plains Automotive now for about a year, and have had nothing but great experiences with them. I considered my visit today to be the true test, my transmission has been acting up. I feared the worst, but when I talked to them prior to the visit, they said it was likely a pressure issue. I had 2 places in the past tell me I needed a new transmission on my old van, but my old mechanic (new at the time) took a look, tightened the linkage bolt and sent me home! I dropped the car off this morning for a laundry list of things (brakes check, engine light issue, transmission issue and oil change). I got a call at 11:30 that my car was ready, the transmission issue was a pressure issue, so they topped it off, my brakes were fine, just some rust they cleaned up, and the engine light was due to a cracked vacuum hose. I found the cost reasonable for the amount of work they did, and was thrilled that they actually worked to fix the transmission issue, not just want to replace it. Glad I took the referral from my neighbor to go here, it has been well worth it!
Dave Franklin
8 years ago
Plains is a straightforward, honest and competent shop. I've been going here for 15 years, and during that time they've worked on my Taurus, Camry, Sienna, Matrix, and Journey. You know how sometimes you're afraid to bring your car to the shop because somehow the mechanics always find a couple other things wrong and it ends up costing a few hundred dollars more? Not these guys. They don't do a hard sell. If your brakes have 6 months left, Steve tells you straight out and let you decide to do it now or save some money and come back later.
Diana Hatch
6 years ago
My vehicle was towed to Plains Automotive for a transmission issue. Initially, the staff there was accommodating but slow to respond as to whether a transmission could be found for my vehicle. I stepped in and located a suitable replacement and paid for it up front. By the time the part was pulled and ready for pickup there was another delay. Then, to my surprise the transmission was installed the same day. I was quoted $700.00 for the job per Steve which seemed reasonable. Until I arrive to pickup my car to see inflated service charges for parts which totaled 962.00? I would not recommend this location to anyone who desires to be treated fairly. Steve is not an honest businessman and takes advantage of people.
David Cimino
3 years ago
Takes great care of every customer that comes in bought 2 used autos he stands behind his work and his word I would recommend him for any auto work you need done on your vehicle or if you need a used car or a starter car for your son or daughter Steve is a man of integrity and honesty
Nathan Dishington
10 years ago
Steve over at Plains auto is one of the Good Guys. He is honest and his pricing is fair. He has serviced numerous vehicles of mine over the years, from my work trucks to my Honda Odysee mini van. I recommend him every chance I get.Nathan DishingtonDishington Construction Inc
C C.M.
2 years ago
Have brought my car here multiple times. Theyve been very fair and trustworthy! Will continue service here in the future.
James Bruce
a year ago
Steve crumpled up the bill in my wife s face and told her happy holidays . Rude and juvenile behavior.Service: ElectricalService: Electrical
Jason Micciche
a year ago
Very knowledgeable and incredibly fair pricing. Beats dealership prices and service every time
Leonard Kierstead
2 years ago
Honest work at a reasonable price. They are very accommodating and do a great job!
Joe Mazzarelli
3 months ago
Great service.
Christopher Hiralall
a year ago
Went 2x for my brakes / e- brakes. Still dont work $400 in labor alone later.
Stephen Aronson
3 years ago
I am a long time customer. I continue to give them my business for one simple reason. I completely trust them.
Vicki Bowie
4 years ago
Super convenient and nice! They also don't rip you off! Highly recommended
Demi Manzano
8 years ago
Just recently bought a car from here. They are great and they really try to help you out!
Michelle Costa
4 years ago
Great service, great mechanics, and great service. What else could you ask for? Definitely, recomend.
Diane kierstead
5 years ago
Best place for car service! Super nice , honest and accommodating; Steve is the best!
Paul Bassett
2 years ago
Guys always do a awesome job. Owner is as honest as they come.
Rich Upjohn
4 years ago
Plains is great! Honest, fair and competent. What else could you want?
Tom Szirbik,Sr.
a year ago
For any automotive needs...equipment sales, miscellaneous stuff for sale. Great people to deal with.
Justine Sanders-Foley
a year ago
Consistently great customer service and value
Marv Ferguson
6 years ago
Great mechanics and very friendly service. I would recommend them to everyone.
Richard Arsenault
a year ago
Good shop great work and friendly people.
Maria Cope
4 years ago
Great people, very trusting and will help you with anything.