Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JJ R
4 months ago
Milford Collision receives my highest rating because 1) they do great work. The car looked like new when the work was completed. 2) they explained exactly what was required at the time of the quote, and answered all my questions clearly and simply. 3) they kept me informed and completed the job when promised. 4) their prices are reasonable. I have used used Milford Collision more than once for vehicle body repairs, and I recommend Milford Collision.
Terry Gowing
7 months ago
I have used this shop repeatedly over the years, and they've never delivered anything less than flawless. I've had a couple instances of fender benders that they corrected through insurance. What impresses me most about them is their willingness to work with me as a shadetree mechanic fixing my own cars. I feel like that would make some shops nervous, but Gary's always given great advice and been flexible about logistics. I won't go anywhere else.
Carol Recchino
6 months ago
I've never had an accident before. I had no idea what to expect. Milford Collision made it so easy! They are professional and helpful. AND my car looks great!Services: Painting, Body & TrimServices: Painting, Body & Trim
Katie MacAlpine
a year ago
Just left and I cannot say enough good things about the customer service at Milford collision! Jennifer was super friendly and helped so much with getting my car rental booked. My car looks great and was done very quickly. This will definitely be the place we use from here on out!
Ailyn Gonzalez
8 months ago
This place is the BEST!They left my car looking like brand new and their customer service is exceptional.They order everything they needed ahead of time, so my car was ready the day they mentioned since the beginning.Definitely my go to in terms of car repairs.It is an honest and trustworthy place!
N Burke
5 months ago
They repaired my car in record time and everything looks great! Highly recommend!
Kristen Casey Carter
a year ago
This is long over due review (kinda would love to keep them to myselfLOL) What A little Gem! My Lexus got vandalized at the mall, they ripped off my gas cover trying to get gas. Milford Collision helped and did a Beautiful job for me, Its hard being a women and trusting your not getting ripped off, They were wonderful,Honest,respectful and the best job ever. I have hard paint to match and you they DID IT! I wouldnt take my car anywhere else EVER!! Thank You the client Liason to the Body mechanic to the manager YOUR THE BESTService: Body & Trim
Michael Murphy
4 years ago
I had a wonderful experience with Milford Auto Body and Collision. I was in an accident and they made the entire process seamless. I knew when they were going to have my car done and they met their deadline. I was able to communicate with them through text. They provided me updates on the status of my repair. They even let me return my rental car to them! Oh, and my car looked brand new and they detail it for you. Amazing and painless experience.
Jolie Frazer-Madge
2 years ago
Got in a car accident and was worried my car was unfixable. Jared and Jen were both super helpful and professional and eased me and my family's worries about being able to fix it. They were super up front about costing and time it would take to repair, and when I got my car back yesterday it looks as good as new!! Not only did they detail the car but they cleaned the inside as well and the car runs great! This is the only place you should consider getting car repairs done in Milford!Service: Body & Trim
Amelia
5 years ago
I had gotten into an accident and my car was not drivable. They arranged for a tow from my house to the shop. An adjuster had gone to the shop a few days later and they started to get to work. It did take about two weeks-ish for the repairs to be done. When I picked up the car, I was so pleasantly surprised. The car was immaculate. I mean, you would have NO idea it was in an accident. They cleaned the whole inside of the car, cleaned the rugs and seats. It drives perfectly. It looks brand new. I am so thankful to have found such a reputable place. I really appreciate the attention to detail they have and wonderful customer service. The shop manager was incredibly knowledgeable and the receptionist was very helpful.
Brett Dumont
a year ago
This place dominates. The work on my truck looks amazing and they even wash/wax/detailed the entire thing. (even washed the dirty coffee cup left in there!) Couldn't be happier, and will always use them for any auto body work in the future.Services: Painting, Body & TrimServices: Painting, Body & Trim
Cameron Cossette
2 years ago
Jared was an amazing help. He took care of the issue with my car in an extremely professional manner. My car was fixed in a very short time and the car looked practically brand new. By far the best body shop in town. Would highly recommend!Service: Body & TrimService: Body & Trim
Emily Frieband
2 years ago
I was involved in an accident for the first time and Milford Collision took so much stress out for me! They were very professional and super communicative during the whole process and made my car look brand new. The complimentary detail was also super nice! I would absolutely recommend them!!!!
Eddie Deo
4 years ago
I'm very thankful for the work they done on my car. My experience was painless and easy. They repaired my car after was hit by a truck. I have to say I was blown away how they managed to bring the car to original state. The color was matched perfectly. I highly recommend to anyone who needs body work done on their car.
J.R. Riedel
4 years ago
I've had more car repairs done than I like to admit. This body shop did a better job than all of them. They finished ahead of schedule and the car looks like new both inside and out. They worked with my insurance company (Amica) so I didn't have to worry about paying. They also have a nearby Enterprise they work with for rentals. I'm glad I drove the extra distance to use them.
Emily D'Urso
a year ago
I backed my car into my son's car and messed up the bumper. My insurance company sent me a list auto body shops and I picked Milford Autobody & Collison and I couldn't be happier. They were a pleasure to deal with from my first call to picking up the repaired car. I literally did not have to do anything but show up. Every single person I interacted with was a helpful and friendly . Everything in my life should be this easy.
D
3 years ago
I had used Milford Auto Body & Collision before with my previous vehicle and my repairs were awesome. I had a car emergency today. I went in and Jared fixed my problem before I could even explain what was going on. He is absolutely amazing! Go to Milford Auto Body & Collision if you want your car to be in great hands with exceptional work! I thank you Jared, so very much!
Mark Andolina
4 years ago
I have had two vehicles repaired at Milford Auto Body and both experiences were outstanding. I can't say enough good things about Jared and how important it was to him to make sure each repair was done to my absolute satisfaction. He is a true professional in every sense of the word. I highly recommend him and his shop!
Bruce MacDonald
4 years ago
My 2013 Charger R/T was hit while I was in the hospital, didn't notice until I was going home 3 days later. I contacted Milford Collision and made an appointment for an appraisal. The person I spoke to was extremely courteous and professional. I scheduled to have the repair done and after receiving the car back I was extremely pleased with the quality of work and the short time they required to make the repairs, the car came back to me as good as new, and fully detailed inside and out which was a great unexpected bonus. I will use Milford Collision again in a heartbeat if the need should arise again.
John Eden
a year ago
Milford auto body did a great job on my truck, they even washed and waxed it and detailed the interior, it was there due to an accident. Gary the shop manager was very professional I highly recommend them for any bidybwork neededService: PaintingService: Painting
John DiBari
4 years ago
The entire team at Milford Auto Body and Collision was courteous and professional. They made what would usually be a stressful experience into something much better. Everytime I called I was referred to the same person each time and it was nice having a consistent point of contact. Jared was informative and helpful with any questions I had. My car was completed and Jared gave me a review of the work completed plus a few maintenance issues the team had noticed while it was being worked on.Another plus is that Enterprise will pick you up from Milford Auto Body and Collision plus you can drop the rental there which is super convenient for my busy life style.All in all it was a great experience.
Amy Banks Durand
5 years ago
Very impressed with Milford Collision. I had a deer hit the front drivers side of my Corolla. It was driveable but the drivers door wouldn't open or close properly, and the fender panel was smashed. Jared was super nice and helpful, and fixed up my car like new at a reasonable price, even vacuumed it too! The customer service was friendly and I highly recommend them if you need body work done on your car.
Lynn Burke Harrell
4 years ago
I received a referral here by the owner of the shop I get my car serviced. I was in communication with Jared over touching up some scratches/paint removal on my car, prior to trading it in, and he was phenomenal! I got the paint from my car dealer and he took the time to touch it up for me as I waited. His response time to emails was so quick - not to mention the turnaround time to fix my car for trade a few days later. Hopefully I won't need a collision shop again in the future, but if I do... there is no hesitation whatsoever where I'll be going. Milford Auto Body & Collision!
Jim Stover
4 years ago
For no charge Jared cleaned up the mess I made scraping my minivan along a parking pillar in Boston.He gave me a fair estimate for the full job. But he totally understood that it was a lot of money and probably not worth it because there weren't any real dents. So he just cleaned off the paint from the parking pillar for me. It looks pretty darn good now - a lot better than I thought it would. And he wouldn't accept a dime for it.That's what I call a long-term focus on excellent customer service!I hope I'm a perfect driver from now on and I won't need to be back. But if I'm not so perfect - or someone else isn't either - this is where I'll go.
James Hawn
4 months ago
Amazing service. Jennifer and the team are excellent and extremely helpful. Highly recommended.
Elizabeth OBrien
2 years ago
I have had two cars of mine serviced at Milford Collision - Both experiences were terrific. Great communication throughout and they made the process very easy for me! Highly recommend this auto body shop.
Marney Krupat
6 years ago
I walked into The Milford Collision center to get a quote for an entirely new bumper and walked out with my current bumper looking as good as new! Dan at Milford Collision took one look at my bumper and said that I didn't need a new bumper (other collision centers quotes this work at $200-$300) and that he could fix it up for free on the spot! I didn't have an appointment, there was no wait, I paid $0 and walked out with my car all fixed! The customer service, honesty, and amazing service I received is a true testament to the collision center. I will be coming back to The Milford Collision center for all future work and 110% recommend it to all. Thanks Dan!
Andrew
5 years ago
We had our Chevy Cruze bumper and rear quarter panel fixed after someone had backed into our car. They did a great job fixing our car, were very friendly, and detailed the car. We would definitely go back to them for future repairs.
Brian L
3 years ago
Jared and the crew were outstanding. Some irresponsible individual slammed their door into my F150 causing an unsightly dent that also chipped the paint. They did an amazing job. From beginning to end they kept me informed throughout the process. In addition, they went the extra mile by detailing the whole truck. Highly recommended!
Henry Savelli
6 years ago
I needed some bodywork done on my car. Took it to Milford Collision, and they couldn't have been any nicer or more professional. The bodywork was perfect. The price was very reasonable, and they detailed my entire car to boot! Excellent!