Bob's Motor Workshop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  scottsplace001
a year ago
I highly recommend for all of your automotive needs. I had major work done to the engine and Mike was very accommodating and communicative from the beginning to the end of the process. The repair turned out great and everything seems to be working perfectly. I will definitely use them again in the future when needed.

  Mitch (Mitch)
a year ago
I acquired a rather old and rare performance import; I needed to locate someone to work on the vehicle that knew the vehicle specifically. After a recommendation, turns out Mike was very familiar with this particular model, having serviced several over the years. Immediately upon dropping the vehicle off, he provided a diagnostic, and compiled a detailed plan regarding immediate, short, and long term concerns/repairs for the vehicle. While we are still in the process of remedying some issues, I've been more than impressed with the communication, attention to detail, and honesty about addressing issues and what was needed. Upon presenting me with the detailed plan, it was clear Mike and his son knew exactly what they were looking at, and were very familiar with the vehicle's quirks, strengths, etc. Really, with a car like this, you always hope to find a garage to form a needed long term repair relationship with; overall very happy thus far even though the road is just beginning, and keeping the car in line with the condition I want is an ongoing process. Would highly recommend; will provide updates as we move along.

  Nathan Rollins
3 years ago
Does good work, knowledgeable. Good communication, except for cost related issues. I was charged $75 for an inspection sticker that included a "check over for safety inspection" that surprised me, the labor to install a battery was verbally quoted at "about $25" and the charge was $35, when I asked which battery was going to be installed he told me the brand, not the model, and assured me he never had issues with it. More transparency and mere detailed answers to my questions would have earned you more stars.Edit, thanks For the response and clarifying.Service: Battery

  Paul Atwood
10 years ago
I've dealt with Mike for more than 25 years and I wouldn't go anywhere else for my auto repairs. He's done everything from rebuilding engines to installing trailer hitches to routine oil changes and always looks after me. One time I needed my car back for a weekend trip and he stayed on the job until 9 PM to finish a tough job so I could have the car in time. He's been tough on parts suppiers when they don't deliver quality and makes sure I don't pay for junk. He seems to thrive on tough jobs, researching the web for clues to whaterver problem is presented. The bottom line is Mike is a square dealer, period.

  Serendipity Strikes
5 years ago
I can't recommend after my own experience. Update: After seeing the response from the boss... I would give many details but then they would know who I am. Their diagnosis(s) cost me a lot of money in repairs that didn't need to be done. The things they charged me $2000 to fix did not solve the problem they insisted would be solved. They also forgot to put things back in the car that they took out in order to make repairs, when I asked about the body parts kicking around inside the car I was told, "you don't need that". After being informed on my receipts of other repairs that needed be done, I got second & 3rd opinions and it turned out most was not in fact needed. A few days after finally getting a sticker, my check engine light came back on I was told we'll worry about it next year and it stayed on the entire sticker period. If you like guessing what's wrong with your car? This is the place to go. Not a place I would suggest to a friend. Good luck!***update. And to think at first you said "This person has never been in my shop". The fact is.. I would have come back but my timing belt went and I had to throw the car away. What actually sold me at first was the certified by massachusetts jargon, but what I should have looked for was "certified by the manufacture" of the car I WAS driving. I guess it was my fault to have trusted the state. Good luck & Good riddance.

  Kevin Russell
9 years ago
Professional and reliable! I recently had Bob replace a timing belt & water pump on my 2008 Honda Ridgeline while we were away on vacation. Bob sent me e-mail updates while they were working on my vehicle just to keep me in the loop as to how things were progressing. Bob did the job perfectly and didn't try to sell me anything else, like so many other garages do. I sent Bob a text when we got back that I was coming down to pick it up and he said "by the way, I ran it through the car wash for you because it collected so much dust while you were away on vacation". Who does that this day and age and doesn't charge you for it......nobody! I will definitely send people to Bob's and will be going back as well. This place is legit!

  Jeremy Robinson
6 years ago
Brought my 2004 Acura TSX to Bobs Motor Workshop and they wouldn't fix my timing chain because my car is modified. I have a short ram intake, a cat-back exhaust, and an aftermarket steering wheel. Appearantly it's a liability. I respect the decision they made but I don't agree with it. Very unsatisfying.

  Luke Lelievre
7 years ago
I used to live the next town over from Bob's and have since moved over an hour away and still will travel hat far because Bob's is the only place I trust not to screw me over.

  Rafael Rodrigues
4 months ago
Is there anyone who speaks Portuguese?

  Cassie Adams
3 years ago
Great place. Love the owners!!