Methuen Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Girouard
6 days ago
The team at Methuen Auto Care are amazing. I have used them for the last 5 years for my business and personal vehicles and they have ALWAYS taken amazing care of me.They are very easy to work with, they simply want to help you, and they will make it as easy as possible on you as the customer in order to provide high quality service.They are great mechanics, and solve almost every problem I have had with vehicles over the last 5 years, and when they were not able to help, they made sure to connect with other suppliers to make it as easy on me as possible.They are always up front about their pricing and work, and every time I drop a vehicle for service, they give me a break down of what to be concerned about, and what our options are. They are honest and fair.One of the best parts about Methuen Auto Care is they are a family run business, so the service you receive feels personal.If you are able to use them, I STRONGLY recommend them.

  Iveta Stantcheva
a week ago
Wish I could rate this place higher than five stars!! It's so rare to find a good mechanic that you can trust and that you know will do an outstanding job. My experience with Methuen Auto Care was outstanding. For context, I came in with my brakes making noise. Brandon checked out my car and found that I needed rear brakes. He helped me out really quickly and got me out in no time so I could make it for work. They were incredibly reasonably priced and extremely kind. I would recommend this place to anybody having issues with their car. 10/10!

  Patrick Martin
a week ago
Methuen auto care is simply the best. They are knowledgeable, friendly and trustworthy and offer Exceptional service! I ve had multiple family vehicles serviced regularly here for years. They have always gone above and beyond when addressing both regular maintenance and simply finding/diagnosing an annoying noise that most other shops simply won t to take the time to diagnose. Highly recommend!

  Peter Wakim
2 weeks ago
Methuen Auto Care is the go to place for all your car maintenance needs. My family has been serviced for a very long time and we won t go anywhere else. The staff is friendly, trustworthy and informed. They are honest with all the work they do. I m always taken care of when I go there.

  alltruenews
2 weeks ago
*** Serious Safety Concern***I made an appointment for brakes, front struts, and an overall safety check for my 2015 Jeep Renegade. They told me that the front brakes and front struts were fine despite a serious scuffing noise and steering wheel shutter from the front brakes when the they were applied - and a loud suspension banging noise from the struts over bumps. They said the front brakes were rusty but okay. They also said that they couldn t hear any suspension noise over bumps.I was totally prepared to spend whatever the car needed to be safe, and they refused to do the work. They replaced the rear brakes - which made no noise, and wouldn t do the front struts or front brakes. I thought they knew what they were doing. Besides, who turns down work?I took the Renegade to a different shop a week later and they discovered that the front struts were not only blown out, but also physically rotted - and the front brake calipers were frozen (not working). They also discovered that the passenger side lower control arm was actually broken. I saw the parts.Had I trusted Methuen Auto, I d be driving a seriously unsafe car.

  Jul Mor
a month ago
Best place ever, people are great and service as well. Don t hesitate to take your car in, love how honest they are. If there is an issue they cannot fix, they do not give you the run around, they are the best.

  Mike Reynolds
a week ago
Just went in for an oil change after work and they take you without any appointments. They were busy but I was outta there in 35 minutes. Top notch service!!

  Eric C.
2 weeks ago
Had a state inspection done. Convenient location. Nice people here, great experience

  Frank Federico
10 months ago
I bought Custom red Performance brakes parts for my convertible. The owner of Methuen auto care perzonsally installed them. My car is a collectible 2008 with only 29,000 miles. They took very good care of the car and was able to rework certain brake components that were over powder-coated by the manufacturer. The owner is truly an expert mechanic. I wouldn't think of going anywhere else. I think a lot of mechanics would have just given me the car back unfixed and say it's my issue because I bought the brake parts. This place really cares about customer service. My car looks beautiful now with these red brake calipers and new rotors and pads.

  Mark Despres
a week ago
Great service, great people. The only mechanic I will recommend!

  Elizabeth Alexandre
3 months ago
Amazing service. The only mechanic you need. We have been using them for years. Great family business.

  Di fr New England
a week ago
Highly competent, trustworthy, responsible, truly caring for your safety on the road.

  Kenneth Nickolson
2 months ago
These guys are great. They get it done.Very helpful. No problems.

  George Feeley
6 months ago
I am a fleet coordinator and before I send anything to anyone else it goes to Methuen Auto. This is our preferred shop. They are fast, efficient and reasonable. They do not do transmission but what they do they do right.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Air conditioning, Auto maintenanceServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Air conditioning, Auto maintenance

  Rob Caron
3 months ago
Good service, ok price. Far better than the competition next door

  Isabelle V
5 months ago
The owner is very honest, professional and polite. I highly recommend Methuen auto.

  Brandon Kwedor
6 months ago
Awesome place and the owner and his sons take care of u my dad uses this places all the time and I drive from Boston all the way cause he very trust worthyService: General repairs & maintenanceService: General repairs & maintenance

  Earleen Bailey
2 weeks ago
Wonderful service. Would recommend to everyone

  Gene Joly
5 months ago
Went here for annual inspection sticker for my RAV4. Very professional operation, highly organized with courteous and competent help.

  Darlene Nolin
11 months ago
Methuen Auto Care is great. The mechanics are amazing. Every time I go as a walk-in I am in and out with efficient and professional service every time. I highly recommend these guys.

  Hildegarde's Noviciate
a year ago
Service was excellent. Quick. Mechanic came out personally. Waiting room VERY comfy. The seats are VERY comfortable. So if ittKes a little longer you dont mind the wait really. No appts. First come first serve. Which is handy if you need to stop by on any given day. Woman who runs reception area is warm and friendly. Great customer service. Glad I found them.

  Lori
10 months ago
Trusted owner/mechanic through generations. Best price around however, I'd pay more for the peace of mind knowing my vehicle is in the best hands possible. 100% my go to for all auto needs.

  Kayla Holdsworth
2 years ago
Found them on a whim when I moved up to the area. Super friendly on the phone when I called for the first time not knowing anything. I have had several interactions with the owner & every single time has been so pleasant! They are so honest, and reasonably priced! They have taken such good care with my car, I have referred my partner & his mom to them and now we re a whole Methuen Auto Care fam!! Their waiting room is so clean and comfortable that I usually opt to sit and wait rather than get picked up because it s so comfy!! Every oil change, inspection sticker & issue with my car goes to them. I trust those mechanics more than I trust that the milk in my fridge that s been there a ~little~ too long :) They are amazing & I will forever speak highly of them. I have NEVER returned my car for an issue they fixed, they get it right the first time, every time!! You will not be disappointed with this family & their team!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Dan Girard
a year ago
I usually go in for my inspection sticker. If you get there early, there's usually a short wait (if any). You can always drop your car off and they'll call you when it's ready. Staff is friendly and prices are reasonable.

  Monica Lannan
a year ago
Our family will only have our cars serviced from Methuen Auto Care. Not only are they perfectionists and are very reasonably priced, the love and customer service is exemplary in every way. It truly is a family and we would never trust our vehicles to anyone else!!!!

  Julia Vasquez
2 years ago
You can trust this repair shop completely.I was referred to them by a co-worker that spoke highly of them and have never been disappointed. It's a family business and they clearly all believe in integrity, doing good work and taking care of their customers. Not only have they taken great care of my cars, but they've taken great care of me. Several times they've told me that I did NOT need to have services done that I was prepared to spend money on. Integrity and trust can be hard to come by these days - but Methuen Auto Care has it in spades. I would recommend them highly to anyone.Services: General repairs & maintenance, Wheel alignment, Brakes, Air conditioning, Battery, Oil change

  Jessica De Almeida
2 years ago
I have been coming here for a few years and have never been disappointed! It can be so hard to find a family business that is honest and trustworthy but Methuen Auto Care is. They take care of their customers and always make sure to give detailed explanations, something I didn t get other places. I have gone in several times prepared to fix something I thought was wrong and they have told me that I did NOT need to. Highly recommend coming here if you re looking for quality work and service!Services: General repairs & maintenance, Brakes, Oil change

  Donald Campbell
9 months ago
I have a lot of respect and trust for him and his family business. It the only place I take my cars. He always has my back and goes to great lengths to treat me and all his customers fairly.

  Ysanne and Paul Giordano
2 years ago
We've bought cars here and have been going here for years for all car servicing, tires, transmission, engine and more. They're always knowledgeable about what needs to be done, fair pricing, fast turnaround, and more. This is a family business and some of the nicest people we've ever met and on our Christmas list. They always have our back and thank God they're in our lives. Highly recommended!Thank you, Methuen Auto Care!

  Daniel Lopez
2 years ago
I have always been a happy & satisfied customer with Hamid & his crew @ METHUEN AUTO CARE. Whether it's been inspections, oil & regular maintenance, or somethings more serious, M.A.C. has always been ready & willing to work with me. As a walk-in or setting up appointments they've always delivered with honesty and work well done in a timely manner.