Monro Auto Service and Tire Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Henson
2 months ago
I've lived in lots of places and brought my car to lots of different auto repair shops, but Jimmy might be the best there is. He always finds time to fit me in, the work is top-notch, and he always makes sure to recommend the best thing for your car, even when it's not in his best interest. Can't tell you how many times he's either done a quick repair without charging me (despite my insistence) or sent me to someone else to get a cheaper fix than his team can. Jimmy and his team are just trustworthy mechanics and they'd have my business even if I moved 2 hours away.

  Tiffany Padilla
2 months ago
This was the best experience I ve ever had at an auto shop. Jimmy is one of the kindest, most honest, and helpful people I ve ever met. I had an odd sound with my brakes and he checked it out very quickly and fixed the sound even though it wasn t necessarily the most beneficial situation for him. This is a shop with integrity and I would highly recommend them to anyone who needs a mechanic. I will definitely be back here!

  Amanda Phalon
4 months ago
I came to Monro based off good reviews for a tire repair and I left beyond happy. After being told by another shop I would have to purchase a new tire from them for $400, I didn t have my expectations set too high but Monro well exceeded any expectations I had. The guys were so quick and helpful and were able to repair the tire. It s refreshing to find a trustworthy repair shop in the area, I will be back!

  S V
4 months ago
Jimmy at the Everett location was particularly excellent. Prompt and accommodating in his replies, knowledgeable regarding the services required, and very friendly and professional in all his interactions. I was very satisfied with the quality of the work, and especially in the timeliness of its completion.

  David Blanchette
3 months ago
Ordered tires online from a different company. Had tires shipped to Monro for installation. So glad I did. Jimmy is a superstar, and an absolute gentleman. Will definitely be going back there!A++

  Stephanie Shin
5 months ago
Jimmy is the best! I got a flat tire last week and wasn t sure if it could be salvaged. I went right when they opened and Jimmy said he ll call after he fixed it. He called back within an hour and my tire was ready!It s conveniently located for me and I will be going to him for any tire issues probably pretty soon since I haven t had my tires rotated since I bought my car and it s at 16k miles

  Joelle McKenna
4 months ago
I came here to get my tire sensor replaced/get my tire repaired and Jimmy was beyond helpful. He is honest, reliable, and works very hard for each and every customer. I d recommend anyone to come here for trustworthy and top of the line service!

  Gina Miele
2 months ago
I have nothing but amazing things to say about this place. Jimmy the owner and his team go above and beyond. They are always willing to help whenever they can and always present you with cost/facts so you can make the most informed decision. I would give 10 stars if I could.

  mark n
2 months ago
I ask for the synthetic blend oil change for $39.99 when I came back to pick up my car they had preformed the High Mileage oil change for $74.99 without my knowledge or consent. My car has less than 39,000 miles on it. The clerk said to me " the $39.99 service is for conventional oil change". I feel like I was robbed of $35.00 I and family have use Monro for many years now and will not be returning to do any business with Monro again. I called in to customer service and was told to email and I have not heard back at all.

  Kevin Norris
2 weeks ago
Recently went in for an oil change and a check engine light based off of the reviews I read about the store. On line offered an oil change for 94.99. When I went to the store they told me I could only use full synthetic and the price would be $115. When I asked about my check engine light they told me that's an extra $100. I was not impressed at all and walked out. There was no "Jimmy" in sight that I saw of. I didn't appreciate the service or being spoken down to. It's cheaper to go to the dealer

  ECM
6 months ago
Highly recommend. Jimmy is a phenomenal person and Monro is lucky to have him as an employee. It can be anxiety provoking to take your car to a new place but then I talked to Jimmy, left my car here to be fixed and couldn't be happier.

  Catherine Anderson
4 months ago
Jimmy is amazing. Helped me with choosing the best tires that were in my price range. And they were so quick in getting the job done! Thank you Jimmy!!!!

  Ahmed Elshafie
6 months ago
Highly recommended, very fast, reliable, and competitive prices, I heard a weird squeak on my Honda CR-V wheels while driving, they checked it with no charge, and changed brake, roters.Jimmy was very professional and honest, gave us all options we have got before proceeding on the fix.

  Natalia Mirabito
7 months ago
We've been going here for a few years. Jimmy is excellent and we always make sure to go to Jimmy first for any issues or work. Dependable, honest and always accurately quotes wait times and work. Bonus, his team always answers the phone for questions and has great communication.

  Charles Braddy
2 months ago
Fast friendly service, get you out fast even when waiting. Repaired my splash shield while on the rack, never asked. Highly recommended.

  Ayon Ibrahim
2 years ago
Incredibly friendly, courteous, and helpful! We got a new tire within 24 hours despite them saying it might take a few days. Definitely recommend, will probably come back here if we have any more car issues.

  Kristin DeMarco
a month ago
Jimmy is incredible and super helpful. He fixed my splashguard in a matter of minutes! Ever since I found out about Monro, I haven t gone anywhere else! I d give 10 stars if I could!! Customer for life!

  Emma C
9 months ago
I have been going to Monro for years and cannot recommend them enough! Jimmy- Vincenzo- is great. Always very honest and kind, does a good job and is fair. They're never trying to scam you like so many other places. I always trust Jimmy with my car here.

  Michael
a week ago
I've been going to this place for years I don't know what happened, I wanted to do my brakes original brakes were done 2 years ago I got the lifetime pads They would not honor them They said lifetime pass does not cover ware and tear which is false the price they gave me for the work is more than double even more than what the dealer wanted they would not even honor promotions and coupons that advertise online I tried to ask for jimmy but told me he isn t working there anymore I definitely don t want to come back here anymore !

  Samantha Clark
5 months ago
Jimmy was extremely helpful when I had several flat tires in the span of a month. I dropped my car off and he removed the nails and patched up my tires so I was on the road again by the end of the day.

  Erin Wilson Official
10 months ago
Jimmy is the best! He always makes time for me to bring my car in even when it s last minute or the day of. He is fast and efficient. They say don t trust car guys but I know I can trust Jimmy and his shop. I have been here multiple times and always have a great experience.

  Leah Gaffney
11 months ago
Jimmy is the best! I'm so glad to have a car person I trust now. I came in with multiple issues, he was super friendly and helped me talk through options. He pulled all the strings for me and went above and beyond. I left feeling relieved that I know where I'm going when I need car service. Thank you Jimmy!

  Tasmina Ahmed
11 months ago
Had the best experience here. Jimmy was very helpful and knowledgeable. I will definitely be coming back here for anything I need because I know Jimmy will look out for my car.I always dread taking my car for servicing but I am so thankful that I found this place. Service was very quick and I was given all the necessary information regarding the repair. I will definitely come back since I would trust Jimmy with all my car needs.

  andrew
9 months ago
I've been going here for several years now and I have been extremely pleased. Jimmy and Crew have done great work consistently, from brakes, to car check ups, to tire maintenance to name a few. I am lucky to have such great people near me to work on my vehicles. I would strongly suggest using them. Can't say enough great things.

  Paulina Petras
7 months ago
I had a nail in my tire and called a few places that couldn t take me for a week. I called Monro and Jimmy took me next day and I was in and out within thirty minutes. He was so friendly as well as his service team. Thanks Jimmy!

  Kathleen Curran
9 months ago
Favorite place for oil change and car repairs. Jimmy is the best! I always know my car is in good hands with him and his team. He s the reason I go here, if you re looking for a shop that helps you and actually cares I highly recommend this place.

  Rachel L
a year ago
I am another person here to praise how great Jimmy is. I called Monro telling them how my tire went flat and also I have been having battery issues. He told me I can bring the car in next day to fix it (I called late morning on a busy Monday). He took a look at everything I requested and informed me I will need a new battery eventually. He also gave me options on where to get a battery, or he can order a better battery for me. Best part, Jimmy told me the tire is fixed and can take the car free of charge. I really was expecting to be charged. Thanks Jimmy! I definitely will be coming back here for any future car problems with the service and confidence he brings. I ve been looking for a shop to bring to regularly so have been trying out different ones every time I had an issue. Jimmy is pleasant and kind.

  Timothy Daniels
4 months ago
Jimmy is an A+. He clearly takes pride in his work and cares about his customers. Highly recommended.

  Morissa W
2 years ago
I started coming just for tire services, but Jimmy is such a great person that I kept coming back. Besides always finding a way to accommodate my needs, I have so much appreciation for how he talks to me about my car. I find him to be honest, professional, courteous and kind. And the work is always fantastic. I could go somewhere more convenient to my home, but it s worthwhile to go to this shop every time. Highly recommend!!

  Sabrina Arguello
a year ago
I have been coming to Monro s for a few years now and cannot recommend it more! Jimmy is such an awesome person to work with and always looking out for you. I always receive the best service from them and will continue to go to this location!! Highly recommend.