Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Megan Bubello
3 weeks ago
We reached our breaking point with our windshield wipers tonight and stopped quickly here to get new ones. The staff working was extremely helpful and kind. The woman researched our exact wipers and got the perfect ones. The man working there even helped us put them on our car before he left for the evening, in the pouring rain. Really great place, will be back!! Should both get raises!!!

  Kathy Roth
2 months ago
Needed a fresh battery, the gentleman there was very calm and helpful. The new battery was installed and tested, and i was back on the streets in maybe 20 mins. Basically, it's a perfect experience.

  kristine c
5 months ago
This review is based on service I received in January 2023 (I am late in writing this!). I stopped by bc I thought i needed a new battery and had just had to get my car jumped. It was night time and outside the hours that they install batteries, but the man who was there ( i think he said they call him Chief?) Let me borrow a battery so I could at least get to work in the morning if the car died again (which it didn't). When i went back the next day to return the battery, again later in the evening close to closing time, he came out and tested the existing battery in my car. He found it to be fine, and through didn't have an explanation why it had died in the first place, told me i didnt need to replace it. I felt that he went over and above to help me and i was very appreciative. In addition, he saved me a few hundred dollars by testing the battery first rather than just selling me a new one! Thank you for the help and honest service!

  Pauline Charlwood
2 months ago
First time customer. Had my battery replaced by Jess. Solid knowledge,incredible customer service. A rock star.

  Chico Silverhill
2 months ago
This auto parts store was nice and clean. I knew what I needed so I'm not sure how knowledgeable the staff is

  Tony Lifa
a year ago
Best Service! Have been shopping this store in past 7 years. This morning pick up battery, but actually it is not fit (website said exactly fit :( ). Store employee is very helpful and help me find the exact one what I want, and finish installation quickly. Highly recommended!

  Idalia Guzman
a year ago
Jess went beyond customer service, even interrupted her lunch to assist me & solve my problem. She even contacted corporate & solve my issue never loosing her patience or giving up. Thank Jess & coworkers for your high quality & professional assistance. Highly recommend them at Maynard Advance Auto Parts.

  Domsmom
2 years ago
Such a wonderful clean place. Me and my son had a very dangerous issue with our car and we were trapped for several hours waiting for AAA and they went above and beyond for us while we were waiting. The staff were all very friendly and helpful. We started thinking it was a quick fix and I could be back on the road that turned out not to be the case. The whole time they gave top notch service.

  Brendan Leo
2 years ago
Excellent service. I went in to get my windshield wipers replaced in the rain and the dark. The attendant went out to my car, replaced them, and then took the trash with him just great service. Appreciate their hard work and look forward to shopping with them soon.

  Dustin Walker
4 years ago
The guys that work here are always super helpful and one time while I was away my wife had some battery issues. They talked her through the issues and provided only what was necessary even including a military discount. My interactions here have always been great and have learned a few things in the process saving money that would have otherwise been spent at our mechanic's shop.

  Feinstein Family
5 years ago
Got first-class service from Jose on the night before Thanksgiving. This gentleman sold me a battery at 7:45 p.m., 15 minutes before closing. He patiently installed it, having to improvise a replacement for a bent, threaded rod with a frozen nut. Grateful for his hard work and staying after hours, I gave him a $20 tip which he refused and graciously gave to Ben, his co-worker, who also stayed late to process my payment and recycle my battery. Great people. Great experience. Now a loyal customer!

  Mary Jean Palmaccio
3 years ago
Ladies! I went in for help with my car fob, as my battery in my fob was running low and not working all the time.I was helped with kindness and patience as he looked up how to put new battery in my car fob. I wish I got his name, we ended up having a wonderful conversation about the world today, and how important it is to treat people kindly as we are all in this together. He replaced the battery and told me to come back anytime and he would put in the other battery for my spare key fob.Because of him, I will always go back to this store for any car needs I may have.

  Scott Hussein
4 years ago
Super knowledgeable staff. Extremely helpful and friendly. Have even helped me install small items like fluid reservoirs. Recently updated systems that prompts cashier if you have any applicable coupons.All in all super positive experience.

  PJ Mac Neil
6 years ago
I have been there about 5x now and have to say the staff have always been courteous, helpful and the online purchases and pickup have been smooth. Good hours - with early 7:30am opening and 8pm closing allows me to go before or after work. Have rented tools there too and had a battery tested.

  Travis Schmieg
a year ago
Lost a windshield wiper during the rain storm. The lady was very helpful in looking up what size I needed and noticed I was having issues so she came out to help and swapped out the wiper I had just bought because it wasn't working.

  Adam Mickey
6 years ago
They had what I needed and were cool with helping me out. Turns out the previous buyer had installed after market headlights so the assembly was different, but they were able to get me to correct stock oem part so it wasn't their fault at all.

  Dora Farkas
2 years ago
I bought an air compressor and they were very helpful at the store. I got home and I couldn t get it to work and my tires were very low in air. Someone from the store actually drove to my home to get air into my tires. Superb!!!!

  Arche
3 years ago
After purchasing a 33 year old volvo with more issues than my girlfriend, advanced auto in maynard was there to help. Whether it was simply supplying me with parts, or when my steering column locked up and they let ne drill out a part of my steering rack for 3 hours in the parking lot just so i could move my car once more. Quality of parts is great for the price, more often then not if they dont have your specific part it can be delivered to the store before 3pm that day, and the staff is amazing with help, even when they are overworked or crowded. Mark is a great guy who can help with anything your car desires or needs. I live in Worcester mass, and i still drive 38 -40 miles just to give them my business.

  Karen McCann
4 years ago
Great guys! Went out of their way to find somewhere to install our battery we bought didn't need to do that! After we purchase the battery the gentleman carried it out to our car without even being ask 2 very nice thank you and have a blessed and wonderful Thanksgiving

  Sa Lee
5 years ago
Had a dead battery this morning and bought one online for store pick up at Maynard MA store. Mike T. helped me and got me the right battery since I had ordered the wrong size. Despite the sub zero temps and being short handed he was friendly and helpful and got me back on the road. Thank you Mike!

  Chuck Helin
3 years ago
Hey......these guys & gals are cool. Great advice and solid recommendations for replacement auto parts! If you need anything from washer fluid to a transmission rebuild kit this is your "Go To" store!

  Jess Lazuka
2 years ago
I placed an order online for pickup for headlights that I needed. I arrived at 5:02 and there is a sign on the door that the store decided to close at 5:00. I wasn t called and I already paid. My phone number is on the order. Unacceptable.

  Jim Colombo
4 years ago
Need hydraulic oil for my snow plow while preparing for an upcoming storm. Called various auto parts stores in the area and they were either closed or didn't have the type I needed. Luckily, I found a local Advance Auto Parts store that had it. Very glad I called!

  Kyle Allen
2 years ago
Always find what I need and more could shop in there for days....also the staff are all really nice people and help full I always have a good experience shopping at advance keep up the good work everyone

  Ben Algeroy
5 years ago
Thanks Joe for helping us out big time. He helped us troubleshoot our problem and even came out to the car with his tools to fix the problem. I definitely recommend coming here!

  E
a year ago
Super nice friendly handsome men here!!! Cleaned my battery for free <3

  Chris Beatrice
4 years ago
I love this place! These guys are so knowledgeable and helpful, especially for customers (like me) who know little to nothing about cars. Strongly recommend them.

  robert ambrose
3 years ago
Very helpful with my exhaust issues and when they grabbed what I needed they gave me ideas for what I could do besides what I had planned

  Lautaro StonemanBell
a year ago
Reg place for auto supplies.Guy behind the counter was very helpful with finding the right part.

  Dean Zou
6 years ago
Customer service can be a hit or miss, some guys go above and beyond but others do the bare minimum. They have a decent selection and will help you find what you need.