Shell

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  W Angel
4 days ago
NEW OWNERSHIP.Be careful. This guy will try to rip you off.When I asked owner for an itemized quote ahead of time, he acted out hostiley saying, I won t work with you because You don t trust me. TRUST is something you earn.When I protested at the way I was being spoken to I mentioned I m a lifelong resident here and this is a nice town. Owner, then afraid, walked over to the young female cashier and took his angst out on her. I felt terrible, watching her try to defend herself.I shouldn t have proceeded, but did based on a previous review.I showed up early Monday morning only to be shoved aside to the next day because a mechanic called in sick. Later, the owner stated this had been because he had accidentally put [me] on the schedule for the next day. Owner was persistently dishonest throughout and did not care about me or my car one bit. When further work was needed, I was once again shoved aside when I showed up. Neither time did anyone even give me the respect of even a phone call. This affected me as it was very difficult to rearrange my schedule. He stole days worth of my time.I was very patient and understanding, and owner offered me a small discount for my time.Instead, he tried to overcharge me.Luckily, I could produce the written estimate he had forgotten he had given me.I still paid too much.I begged him throughout to be thorough with my car s diagnosis, discussing its very dangerous symptoms repeatedly. But he did not bother to do his due diligence instead guessing and changing out parts. This did not work, and cost me $1000 all the money I had budgeted for repairs.This was devastating to me.His blatant disrespect and laziness cost me so much.He didn t even drive the car afterwards to confirm the repair, giving it back to me feeling unsafe to drive without even recommending the alignment it needed so badly. Owner then went and enjoyed Thanksgiving dinner with his family the next day.I sleep in my car. It is my home.He knew that.When I called later to complain, he dodged me. No corrections were ever made.This situation was devastating to me, and the disrespect with which I was treated was extremely hurtful.Do NOT give this guy any business. He doesn t deserve it.And don t you DARE believe ANYTHING he tries to say as an excuse for his behavior.REPLY TO COMPANY: NO ONE EVER CONTACTED ME PER YOUR RESPONSE.

  Jim F
a year ago
Brought my Tacoma in for an inspection sticker and oil change. I didn t have an appointment and they weren t too busy so they took care of me very quickly while I waited. They have a small waiting room that s very clean, comfortable and private. The price for the oil change wasn t bad. I also had anther problem with the truck making a front end noise. They diagnosed it very quickly and gave me an estimate. I had previously taken it to two other mechanics at other locations and neither of them were able to diagnose the problem but the mechanics at this Shell gas station (Marshfield Auto Center) were able to make a diagnosis and they gave me a reasonable estimate so I schedule the repair. Brought it in a few days later they fixed the problem at the price they quoted and I couldn t be happier. I highly recommend this shop. The people are very nice, professional and honest. I highly recommend them.

  TheTiredTortoise
3 months ago
I had a reverse light I needed to replace on my car to pass inspection and they did me a real solid helping out

  Christopher Sheehan
4 years ago
Family owned and operated by the Kantarowski's, who are a great local family. They are always honest and straightforward. The employees are very personable, kind, funny and helpful. Whether looking for gas or an auto mechanic you know you're in good hands when you are at Marshfield Shell. You won't meet a better man than the guy you meet first, Steve in the snack shop.

  Chad Nalick
5 years ago
Always quick, honest, and reliable. Highly recommend bringing your car to them for any service.

  Michal Gregu
2 years ago
The world is saved! The nicest person I ever met at the gas station. Worth stopping by.

  Patti Mulligan
6 years ago
The nicest guys. Been a landmark in Marshfield for ever. Always get my gas here.

  mike Hartge
6 years ago
Big selection of snacks and drinks. MaryLou's coffee shop inside.

  El flayer 05 Smitd
6 years ago
good customer service