Jr's Auto Clinic
5 (312)
82 Bolton St, Marlborough, MA 01752
(508) 641-2195
jrsautoclinic.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nicholas Watson
a week ago
Fiance's tire was flat at the stop light outside the shop today, Junior flagged her down and made sure she was back on the road safe and sound. Very kind service and Junior was very informative as well. I wish this guy and his team great success, very good people here and I will be using their services in the future. Thank you again brother.
Victoria Croteau
a week ago
I had an amazing experience will be coming back again! The lug nuts on my tires were snapping off and I needed a repair asap, JRs got me in the next day and fixed everything for me. Not to mention also fixing my brakes. They would show me images of what needed to be fixed, explain it to me and let me know how much it would be before proceeding. I appreciated the breakdown of the prices too.
Wanderson Souza Oliveira Souza Oliveira
a week ago
Brought my Car to Jrs Auto, easiest experience I ve had at a shop.Their work is clean not pushy at all with repairs. He walked me through exactly what needed to get done with my car and the problem was able to get resolved with no additional issues. Had a great experience and will definitely be making this my go to shop.
Carolina Nanes
a week ago
Jr.'s Auto Clinic delivers an exceptional brake changing service that stands out for its professionalism, timeliness, and attention to detail. From the moment you step in, their friendly and helpful staff ensures a positive experience, taking the time to explain the process and address any concerns. I recently had my brakes done for my Nissan Murano, and their expertise shines through in the quality of work, leaving you with improved vehicle performance and a heightened sense of safety on the road. I highly recommend Jr.'s Auto Clinic for anyone seeking reliable automotive services backed by a team that truly cares about customer satisfaction.
Casey Monahan
a month ago
Awesome Work here!! Have been several times with both our vehicles. Fast, friendly, affordable and trustworthy!
Matheus Alves Luiz
3 weeks ago
In 8 years of living in the U.S I ve never met a mechanic like junior!Gives time and attention to his customer and makes us customers feel welcomed in his shop!Great pricing and timing as wellOverall Great experience,very much recommended !!!
Jackie F
2 months ago
Great service everyone was so nice offering us water and coffee. I came in to check on a problem with my tires they were able to quickly figure it out and give me the information I needed to further make a decision on what to do. Dylan and Junior are beyond helpful and kind. Highly recommend
Robert Costa
3 months ago
I can honestly say I have NEVER SEEN anything like the kind of service I've received at this place. The treatment you get, the cleanliness, the quality products they put on your car, the warranty, the service they offer, is just second to none!I went to get an oil change, they checked and let me know that my breaks needed to be done too (not the pushy sale kind of approach, just a "letting you know" approach). They did show me the pads and it was clear to me that they had past the point of replacement. I decided to do it. They showed me the pads, the rotors, and assured me they were the best available in the market, and gave me warranty on them, any issue they'd be replaced again, no questions asked!They CLEANED my car, IN and OUT, they even put shine on my tires. I can't recommend them enough, they're now my official mechanic service for anything and everything my car could need now or in the future!Thanks Jr and team, keep up the good work, you guys rock!
Vito lobo
7 months ago
Had Junior and his team take a look at my car and they did an excellent job. Customer service is on point prices are super fair for the service provided. Only place I trust to service any of my vehicles.Services: Exhaust, General repairs & maintenance, Auto emissions testing, Oil changeServices: Exhaust, General repairs & maintenance, Auto emissions testing, Oil change
Saluki Natt
3 months ago
Appreciate the open communication about our older Jeep s condition. Another service station recommended $$$ of repairs including a full brake job. Jr showed us high res pics of the brake s condition with only moderate wear and no immediate repairs needed. Their other recommendations were made as if it was their own vehicle and allowed us to make informed decisions.
Ana Sartorato
a year ago
What a fantastic place, there is no other shop that can compare to Jr s Auto Clinic service and prices! it's clean and the owner is very friendly with years of outstanding customer service. Very knowledgeable and pays attention to details. That's how the job gets done right the first time!! I highly recommend ! You earn my business!!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
Dancing Orchid Soapworks
2 months ago
Just picked my car up due to it not starting. Jr was beyond knowledgeable and helpful. He explained everything in detail that needed to be done and what was done. He even showed photos of his work, which is a huge plus to actually be able to see the before vs. the after. The turnaround time was also a plus! Definitely, highly recommend. Thanks, Jr. -Patricia
Iza Marques
a week ago
This is the best place I have ever taken my car too. he went above and beyond to make sure that everything was fixed with original pieces and in efficient time
Tyler Lu
4 months ago
Just had new ceramic brake pads and rotors put in my F150. Jr and his team did an excellent job, kept me in the loop, and was very accommodating. Jr walked me through the process and work that needed to be done, and provided me with a detailed and reasonable quote. When I picked up my truck, we did a walk around and he showed me photos he took during the process. They also cleaned my dirty rims and put some shine on the tires. Highly recommend and will come back for regular maintenance and necessary work!
Joao
3 months ago
It was my first experience at jrs auto clinic. They are very honest the customer service is out of this world . From previews place I went they never ever treated me like that. With respect and transparency. Thank you Junior for taking care of my car explaining everything with the open bay. Thank you.
Cam Rogers (Tintin)
2 months ago
Great experience here! These guys are super polite, friendly and professional. Very transparent with the work being done on the vehicle and ensure it s working afterwards. Would not only do business with them again but would highly recommend them to anyone in need of vehicle repairs.- CRogers
Nadia Shugrina
6 months ago
My Forester started to misbehave and I found Jr s Auto Clinic online. I am so glad I did! Junior the owner is wonderful! He not only fixed what was necessary, he vacuumed and refreshed the salon and cleaned the wheels (at no charge mind you). My car looks and feels like new! The shop itself is neat and clean, with interesting modern design features. Excellent, well organized business with fair pricing and exceptional customer service. Besides, Junior is just a very good friendly guy, I felt like coming to my brother to repair the car. I will certainly recommend him where ever I can!
Lynette Harvey
a year ago
I brought my GTI in for repair and literally drove out with a BRAND NEW car! Junior is THE BEST around. He does excellent work, I would HIGHLY recommend Junior s services.I just had to come back and edit my review. I had my 2010 Honda CR-V repaired and detailed at Juniors. Let me just say she needed quite a bit work. And I must say that I have had dealing with all sorts of professional mechanics but I have never encountered someone with more integrity, honesty and just all around professionalism than Junior and his crew. I can t tell you bad of shape my car was in, I don t want to bash past mechanics so let s just say I paid thousands for work that was never done, I mean just basic oil changes or tune ups. I wish I had before photos, all I can say is a picture is most certainly worth a thousand words! I cannot thank you all enough.Thank you JuniorThe Harveys
stephanie
5 months ago
Excellent all around. I had a problem with my Audi and I'm very selective with servicing. Jr was able to fit me in on such short notice and help me. The shop was super clean and the owner was very well versed in the technology and engineering. I left feeling as though I was family and wouldn't service my vehicle anywhere else!! They are reliable, honest and upfront which is very hard now a days to find !Service: Auto brake repair
Loucas Teixeira
3 months ago
JR s auto clinic is by far the best mechanic hands down. Jr and his colleague Dillion are not the kind of mechanics that are just trying make a quick dollar. They offer quality work and do the best they can to offer a solution that could possibly help save money as well. They re more than open to walk you through the process on the kind of work that needs be performed on your vehicle and show you each component that will be fixed/replaced. Highly recommend!
Laryssa Gomes
2 years ago
I have never encountered such auto mechanic professionals that care so much about customer service and the customer experience as the team at Jrs Auto Clinic. Wow. If I could give 10 stars, I would. They went above and beyond which is very rare in this industry. Not only did they fix my car that no one else could fix but they also made my car feel BRAND new with an auto detail and an exterior clean. AMAZING. I trust this company 110% with all of our vehicles, personal and business. Thank you!Services: Transmission, Tires, General repairs & maintenance, Auto detailing, Wheel alignment, Brakes, Auto interior vacuuming
Jame Butler
6 months ago
I came in for a brake service on my 2015 BMW x5. Came in and was shocked how clean the shop was and customer service was excellent. Price was excellent and they painted my brake rotors and calipers free, and used quality parts at a better price then the dealership. I will be bringing back the car for a full detail, will be back and never will go anywhere else. Dylan and junior are the best in town don't waste your time anywhere else
Anne Cutler
6 months ago
Last Friday my tire pressure light came on while sitting at a red light. I pulled into JRs Auto Clinic across the street. Jr immediately stopped everything he was doing to help me. He pulled a nail out of my tire, washed my tires and had me on my way in about 10 minutes. His lovely wife was behind a desk in the waiting area which was very nice for an auto repair business. I can t thank Jr and his wife enough for taking care of me so quickly on a day I had several appointments to tour assisted living homes for my mom.This was by far the best customer experience I have received in a very long time. I would highly recommend this business!Service: Tires
Shana Witalisz
2 months ago
Had a great experience when I needed to get my brakes done. So friendly and knowledgeable. They took great care of my car and I will definitely go back for anything my car needs!
Leah G
5 months ago
Great service and very honest work! He made sure I knew everything that was going on with my car and even gave me good tips for maintenance. Will definitely be coming back!Services: Auto battery replacement, Auto maintenanceServices: Auto battery replacement, Auto maintenance
Ro G
2 years ago
Reliable, honest, fast and friendly. They keep you in the look and always driver a great service. Car is always clean when it s returned and detailed verbal explanation of what was done is always given.
Vinish
5 months ago
Excellent service. This was my first visit yet because I had the service light come on. Jr not only helped me change the oil but also helped me understand the functionality of the problem that my car was going through (since I just got a new car). Extremely professional service. Definitely has me as a returning customer.
Sanket Shah
a month ago
JR was very responsive and reasonable. He is the first person who said my front breaks are good and no need to change them. :)
Adrian
7 months ago
I have an older car which I've taken to a number of mechanics, Jr's customer service is hands-down the best I've ever had at a mechanic. Jr talks you through the diagnostic/inspection of the vehicle, identifies and shows you the problem areas, clearly communicates the eta and cost of repairs, and delivers on all jobs charged to you. There was great transparency at every step, the jobs were priced fairly and the shop was easily contactable. At the end I as given complimentary services as well that had my car looking practically new. I left very appreciative and frankly surprised as this sort of customer service can be rare nowadays. They were looking to get a loyal customer from the area and they've succeeded. Much appreciated.
Veronica Almeida
7 months ago
Went here because my friend works here but ended up with the best experience as well. They were super quick with getting my tire patched. Not to mention their waiting area was so clean and it all made me feel really welcome. Definitely will start coming here for my oil changeService: TiresService: Tires