Atlantic Motor Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Thorn
8 months ago
Gave this shop a try because of the great reviews. Met Mike who took a look at my car within a couple of days of my call. Seemed to be a very knowledgeable mechanic and was polite. Diagnosed the problem and showed me the work that needed to be done. He typed everything into the computer and read it back to me. All the stuff stated in the positive reviews. Because he didn't charge me for the diagnosis, I waited 2 and a half weeks to get my car repaired.When I brought it back in, Mike wasn't there and I was told he was "half way around the world". When I discussed the work Mike said needed to be done, there was disagreement about the scope with the new person I spoke to. Left my car because I already waited over two weeks to get it fixed and it was unsafe to drive. Walked home, changed my mind, and called to cancel. I was told they had already paid for the tires so I left it there. Big, big, big mistake.When I picked up my car at the end of the day, I was again told to look at another problem that needed to be addressed - which I had already mentioned needed to be fixed when I dropped off the car in that morning (so half the car was fixed, the not as bad side and not the really bad side). When I said that was in the notes he became argumentative over it, that he didn't want to order a part that was not needed...as if I were there to spend more money than I wanted to? The tires were not the tires Mike had suggested but literally the cheapest tires they could find. I was told that I could leave my car there overnight and it would be fixed the next day or I would have to wait another 2-3 weeks.If you used Bartlett, my suggestion is unless you get Mike, I would pass on this shop. I brought it to another mechanic who works on Subarus in Salem to undo and redo the work the correct way. All done and safe now.

  Marc Fournier
a month ago
I ve been going here for about 3 years. I have always had a good experience with cost, communication and timelines within expectations.

  Mike Ruth
a year ago
Bent my skid plate driving over a snow berm. Stopped by to see if John could fix it quick. He had my car on a lift in 5 minutes, and I was back on the road within an hour. John bent it back and re-secured it all at a very reasonable price. Can't thank him enough to get me in as quick as he did. I think I found my new mechanic.Service: Auto maintenanceService: Auto maintenance

  Jan Machnik
2 years ago
I drove up to Atlantic Motor Works with a message on my dashboard of "Low Tire Pressure" and the sound of a slow leak emanating from the head of a roofing nail pressed tightly against one of my rear tires...I WAS just about to start my drive into Boston for an appointment.John, the proprietor, came out right away to investigate the tire; he then disappeared into one of the garage bays and reappeared in about 20 seconds with his "tire repair kit". In the next 5 minutes John had prepped the tire and made the necessary repair, and then repressurized the tire...John was very professional, courteous and respectful.After paying a VERY reasonable amount for that very responsive effort, I was on my way, confident in the quality of the repair, to my appointment.Service: Tires

  Sasha Garfield
a year ago
Superb service on short notice. John helped me out with a quick tire change when I was coming through town for one night only - can't recommend enough. Thank you!

  Pablo Segovia Smith
3 years ago
John was relentless in finding the problem with my Jetta. He even did a home visit when after an initial repair my battery died and the car wouldn't start to go to the shop! Great mechanic, right in town!Services: Auto engine diagnostic, Engine repair, Battery, Oil changeServices: Auto engine diagnostic, Engine repair, Battery, Oil change

  Ranoishiki Lian
3 years ago
Knowledgable and friendly. A pleasure to talk to and do business with. Professional and trustworthy. It's harder to find a mechanic that's honest with you about parts and hours.Most of the older mechanics I've been going to for years has started to upcharge on random junk trying to pull in more revenue because of Covid.Find honesty here.Services: General repairs & maintenance, Auto engine diagnostic

  Carolyn Hardick
7 months ago
honest, quality work. Very nice people. I highly recommend Atlantic Motor Works

  Li Chen Zhang
2 years ago
Great mechanic in the shop! Brought my car there for repair and was very satisfied with the job. Would definitely recommend to families and friends!Service: General repairs & maintenanceService: General repairs & maintenance

  Sam Chipman
2 years ago
I have been here a couple of times. John is honest and very fair! They don't overcharge and do an excellent job with their work. I couldn't be happier with this place!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Sally Riley
3 years ago
Very polite and helpful. Needed a quick repair, in a pinch. They took care of the repair, at the end of the day. Service was great! Service: General repairs & maintenanceService: General repairs & maintenance

  Charles Alden
3 years ago
A very professional service was provided. They checked all the car fluids etc and provided a car safety check as well.Service: Oil changeService: Oil change

  Roger Cowles
2 years ago
Fixed a puncture, same day and very fair price. Recommended.

  Michael Thompson
2 years ago
Great local auto repair service...all done by a professional sraff.Services: Electrical repair, BatteryServices: Electrical repair, Battery