Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alexandria Nunweiler
3 months ago
I have been using T&J for a few years now to service my vehicle. They are super friendly, especially Eduardo who works at the front desk. The work is always done in a timely manner and they are great at communicating, too!
Corin Nee
3 months ago
T&j fixed my Subaru for me a few weeks ago when the check engine light came on. I'm a single woman with a 2011 Subaru, so it's older and it's going to need replacing with things and whatnot. They were so nice to me, they told me exactly what was wrong, what they needed to do. I think they were fair with the price for what had to be done, they handed me a sheet showing me everything they did and it made sense. When I picked my car up they explained all the warranties on everything and as a new customer what you know I can expect, etc. Great place, highly highly highly recommend if you live in the Everett / Malden area or anywhere else around
cleo C H.
a year ago
Thank You Jose for taking care of me and to your team for doing an above excellent fix on my car. The Quality of work is truly exceptional. Plus!! Impeccable customer service! Thanks Ed!My car was so Clean ! Thank You for going the Extra Mile!Thank You all for a job well done T&J Auto Center!God Bless you All.
Lindsay Lundberg
8 months ago
T&J auto is the best of the best! They have fixed my car in a very timely manner. They always explain in detail what is wrong with my car and how they are going to fix it. The manager Eduardo is very respectful and helpful throughout the entire process. I highly suggest getting your car fixed here! You won t regret it!Services: Electrical repair, Brake service & repair, Oil changeServices: Electrical repair, Brake service & repair, Oil change
Daniel Beatty
8 months ago
Add me to the list of happy customers at T&J! Our 2007 Highlander had a leak from a collision that happened prior to us purchasing the car back in 2016. We're from a dry climate so the leak didn't present an issue, but moving to Seattle and then Boston in the last year proved troublesome for our car. We debated selling the vehicle vs fixing it so we took it in to T&J for a quote. The price we received seemed very fair so we decided to give it a shot.After an extensive frame pull, resealing, and repainting, we couldn't be happier with our choice to fix the car instead of selling and buying another car! Eduardo and the front office staff were helpful through the entire process and I would absolutely recommend them to friends/family.Service: Body & Trim
Mozeline Beauvais
8 months ago
I was referred by a long time client of this company. She had been with them for 16 years. They falsely attempted to charge me for $123 diagnostic fee without running diagnostic codes. In addition they wanted to charge me for manufactured price for a fuel pump when they were installing an aftermarket part instead.When I reached out to the owner, he dismissed my concerns and told me to speak to his clerk instead. I used AAA to get the vehicle towed to them. Because of the poor treatment, I once again had to get AAA to pick up my vehicle from them without the issues being fixed and transfer vehicle to a more decent auto repair shop that valued customer relationship and honesty. I knew something was wrong when one of their front desk clerk was asking me where I worked. So in conclusion, I had to get AAA to towe my car twice, I lost a day's work and pay, I paid them for a rental they charged me for because they refused to give me a loaner. And I never got my car fixed because their prices were over market and over average labor cost.
Marcela Melguizo
8 months ago
Huge thank you to Eduardo and the team over at T & J for helping me with my auto body damage. They were extremely accommodating and kept open communication with me. The results were great and I will definitely be coming back for any repairs. Very professional!!!
Jaswinder Singh
8 months ago
I could give them 10/10 if it was possible, because, this is THE BEST auto body shop in Malden, MA! Very reasonable pricing, well done job, excellent fast service, and very professional staff. I highly recommend them to all!Service: Body & TrimService: Body & Trim
Melissa Penta
8 months ago
I have been with T&J for 15-16 years now. They never disappoint. Always fast friendly service. Always super reasonable and everyone is so kind.They have taken very good care of me over the years and I give them 10 out of 5 stars!!!
pitdogfamily
2 years ago
Took vehicle to this shop prior to purchasing the vehicle. Was given a good bill of health, now 5 months later I'm hearing a knocking sound. Come to find out frame is rotted through engine ready to fall out. Not sure how they didn't see that. It's terrible. Sent me on my way to drive my babies in a death trap.Go somewhere else!
Lauren Hwang
a year ago
This review is overdue, as I ve now taken my car to them twice. I ve been please with their work both times first time for body work, second time needed a new radiator. This second time they completed the work in the same day and had the car ready for me in the afternoon. They even brought it in under the original price they quoted me, which was already comparable to or under estimates I ve seen online for the same work. I m often skeptical when it comes to mechanics, but they ve earned my trust.
poulami datta
2 years ago
Extremely clean place to wait while mechanic taking care of your car. The girl in the reception was super helpful and nice. Went there to fix my bumper, every garage I went to fix this said I need to change whole thing, whereas I can say I don t need that replacement as my bumper was not at all got damaged, it was few screws got loose. When I visited this store the mechanic checked and said no need to change this at all and they beautifully fixed the problem. Fair price they charged. Will definetly visit this place and highly recommend as a good garage to fix car body parts issue.
Christine Lombardo
2 years ago
I've been bringing my car here for a while now and cannot recommend these guys enough. My car is older and needs work frequently and they are always super fair on prices and do great work. I've never had to bring my car back for attention after a repair here.Just to give an example. The first time I brought my car here it was because my transmission was slipping. I was super freaked out and thinking transmission slipping = $$$$$. The tech drove my car with me and suggested a transmission service, which was very affordable and took care of the problem. They could have told me any number of expensive repairs but I appreciated their honesty and have been a regular customer since. Plus, I have never waited for my car, they have fixed it same day every time I have dropped it off.
Tony Cuellar
11 months ago
Very grateful for the service and assistance provided by theJose and his staff. T&J s went above and beyond. Thank you!
Max Halper
2 years ago
I never write reviews (if ever) but this place has one stars for the opposite of how they act.I first went there for an issue with my car that I could have done myself but I needed a specific tool I didn t have. I went in there with the parts I needed installed and they did the repair for me free of charge in 15 min.I just went in for an oil change and people say they scam and have a laundry list of repairs . I asked them to check my brakes because I am past due for new ones. The guy told me my brakes are fine and I should be able to get through till my next oil change at the very least. I m not sure where people are getting this scam idea from when he could have just charged me for new brakes when he didn t.
catelin matos
10 months ago
I have brought my car here several times and the service and prices can not be beat. They are very honest mechanics and that is truly hard to come by. I am truly grateful for finding this place. I will forever be a customer. I previously had been to many different mechanics and I got robbed and lied to. This place is the real deal!
Gianna Johnson
2 years ago
It s always a pleasure going to T&Js! The staff is friendly, professional, and helpful. Each time I ve brought my cars there they always try to get it to me within the same day! The prices are affordable. I would definitely recommend T&J Auto!
Matheus Gallani da Silva
2 years ago
Definitely the best mechanic shop I ve ever dealt with. Everyone in the office is friendly, attentive and very transparent about what a going on. Staff is knowledgable and the rates are very fair. Great experience, great people and the most important, great service!
M Azamoah
8 years ago
I got in an accident and needed work done to my car. I took my car there and was amazed by the customer service. I was able to get a rental car from them, while they worked on my car. This enabled me to continue to get back and forth to work. When I picked up my car the body work and paint job were impeccable. My car looked brand new, the paint matched perfect, and it was shining like a diamond. They also let me know what else I need fixed on my car. I am not car savvy but they explained everything in such detail, I left feeling like an expert. This place is amazing and I am never taking my car anywhere else. We have found our permanent repair shop for life. I LOVE T & J Auto in Malden!!!! They are hands down the BEST!!!!
Josh Crampton
5 months ago
Professional and quick. Didn t overcharge me or oversell me stuff I didn t need
Eschine Piris
9 years ago
Oh my!! I love these guys!! I wish I found this place sooner so that I could have saved a lot of time and headache. They have excellent customer service, and they work quickly to repair your car and at a reasonable cost. They offer solutions instead of bending around corners, and they let you know of other repairs that are necessary. They are my new mechanics, and I will never go anywhere else!
Eduardo Ventura
10 years ago
This is small shop unlike the large car repair shops in the area; yet, they are very conscientious, fair and honest recommending car repairs. I had my disc brakes replaced on my 2011 KIA Forte, it was done within 3 hours, I was even given a ride to work after leaving my car in the morning and was told to call back when done if I needed a ride back to pick up my car. That is service!
rene sullivan
2 years ago
Best shop I've been to as a car enthusiast. Taken my BMW, Miata and WRX all to t&j and they really know what they're doing with each car. Can't recommend enough.
Joe
6 years ago
Really amazing service. My wheel broke off and it would have been extremely easy for them to rip me off because I was so desperate, but they were very honest and got me on the road again quickly! Would highly recommend these guys!
Mia Morales
2 years ago
I been going to t n j for at least a few years, now their staff has always been super helpful and nice, their prices are very affordable and any time I have had any type of problem big or small they have always stepped up and been right there when I needed them to be. Would Def recommend them to anyone, actually I have recommended them to people and they were also satisfied with their services.Mia
Luma C
3 years ago
Bring my car to full detail, the service wasn't done like the agreement, ruined the plastic in the bump with stains, and with complain try to fix their mistake, the person is rude and no way to understand how still working with customers. Never sending no one there. Probably to regular basic clean they are ok ONLY!! Not sure!
Catalina Ortiz
4 years ago
I've brought my car in for body work multiple times and Jose's team is always incredibly professional. They do the work well and quickly, getting me back in the road in no time!
Ken Foug�re
6 years ago
The people at T&J Auto always go the extra mile to make their customers feel welcome and appreciated. I can't say thank you enough to them for all their help and excellent service!Ken and Joyce Fougere
Ergwin Umana
2 years ago
Great personable service at a reasonable price! They walked me through everything they were going to do in details and diagrams. Definitely recommending them to family qnd friends.
Amanda Zecca
a year ago
I had some body work done here and they went above and beyond. Great attention to detail and amazing customer service. Would highly recommend!