AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karina Amaya
3 weeks ago
Every employee at this store is very very helpful. Chris R. was very helpful as well! Thank you for the incredible service. I would highly recommend coming here.

  Alina Beznosenko
a month ago
I had a very great experience with this location. Chris was very kind and helpful! Thank you so much, Chris!

  Anthony Hopkins
3 months ago
Awesome had all the parts I need in stock and were quick to get them together and get me out to get my job done

  Driss Andress
4 months ago
Antony, is best customer service ever. All staffThank you for your good

  Ana Garcia
3 months ago
The light on my car was on and took it to autozone and they told me exactly what was wrong with it and I got it fixed no line employee was so sweet and helpful

  Mark Cataldo
4 months ago
Christopher Roman was a big help to me today saved me time and a few bucks I want to thank him

  Danilo Santana
5 months ago
Horrible service, I spent more than 20 minutes waiting and there was no one to help me and no one was answering, they just passed by and ignored me

  Mark Desimone
11 months ago
Absolutely fantastic customer service now! Manager Luz goes above and beyond to help customers. She is extremely knowledgeable and personable. They have regained a customer due to her!

  Barry Smith
10 months ago
The lady working there today 6-12-2023. Is plain ignorant, poor customer service skills. Just have a rotten attitude and speaks on things she don t need to concerning customer issues. She needs to keep it strictly autozone business. That s what ignorant uneducated people possess. Lack of communication skills and attitude problems.

  Mtg_moBrocks Mobrocks Mtg_moBrocks
8 months ago
Autozone lynnway is terrible, don t bother calling dude looked up my vehicle then told me let me switch phones I waited on hold for 15 minutes before I hung up and called back to no answer. So now I m going to waste more time to go there and if they don t have what I need I m going to waste more of my day. Customer service is terrible, knowledge around vehicles of the workers is terrible, I gave it 2 starts because it s clean inside and organized.

  CHANDA P
5 months ago
couldnt complete a return transaction: instead went to Boston St Lynn and it was done within seconds.

  Bella Luna
a year ago
Normally I come to this location and have excellent service but tonight my car needed coolant and was overheating. Tonight on 7/13/22 I showed up at 8:48 when the store closed at 9:00 pm. There were other customers in the store and my fiance and I banged on the windows where the two working employees just stared at us and ignored us. Had the customers inside not let us in I have no clue what we would have done as our car was overheating. Once we were in the store they were rude and condescending and rushed us right out which is sad because every other time I come here I usually have a great experience and the staff are nothing but helpful.

  Ziggy Xtazy
2 years ago
I m going to RAVE about Julio G for a second. First and foremost, what a nice person! Julio literally was polite and attentive from start to finish. I noticed he had the word manager on his name tag and that s for good reason. He was able to stay fully engaged in our interaction, while politely getting the attention of another associate to help the customer behind me. He answered all my questions quickly and went the extra mile when I asked him to install my wipers for me bc I always break them and then printed an extra copy of the code so I didn t have to make one myself. Julio was just amazing the entire time and I know I already said that but what am impact good customer service can have. Give him a raise please!!

  Megan Griffin-Smith
7 months ago
outstanding Zaylee outstanding exceptional customer service went above & beyond 5 stars highly recommended

  Diane Pixley
3 years ago
Staff person showed me exactly what I needed and checkout was quick.

  gerry gonzalez
a year ago
This Auto Zone is this most UNPROFESSIONAL place I've ever been to in my LIFE! i bought a new car battery a week before this post. it died two days ago. i go to the store explained what happen. They tell me if dies again they will exchange it and put it on again. The car battery dies again. I go to the store but this time i talk to the manger named Fausto. He tells me that its not his job to put in the battery. which is weird because i bought the battery from them (same store) and if i m not mistaking in their website says if i buy the car battery from them they can install it. i tell him that. Later he tells me they do not have enough people. let me remind you the store is EMPTY while one the employees is on his phone. the manger Fausto just didn't want to help me and do the battery. i recommend you to go to a different Auto zone because the manger here is LAZY and UNPROFESSIONAL ! The worst experience i ve ever had in my life!

  Jennifer Marquez
2 years ago
Nothing beats GREAT customer service and that is exactly what I got when I went into Auto Zone on the Lynnway last week.The reason for my visit was to make a return. At the counter, I initially had a gentleman help me out; he however, sought assistance from Leomarie to simply confirm what I was returning.Now here is why I truly appreciate the customer service I received that day and why I needed to leave a review:Leomarie's shift was over when her coworker called her over, yet with her personal belongings in hand she came over to assist. I had to quickly go back to my car to check on something as she continued to give her coworker additional instructions to follow, for when I made it back to the counter.Yet while I was outside, Leomarie walked out, and because I wasn't sure about being able to make the return, I asked her as she walked by if I could ask her a question regarding the part I was bringing back. She quickly said yes and walked over towards my car. As I told her my concern, she told me that she would take care of it and walked back into the store with me and completed my return.Thank you Leomarie! I appreciate you and the incredible customer service you provided. You made my visit to AutoZone and this experience such a great one! I will make sure to pass it forward.

  Ralph W Tarbox Jr
5 years ago
Needed wipers they had them, needed help installing them as easy as it seems the guy came out to assist. Bosch wipers on special $8.00 off on 2 wipers plus used my rewards card for even a better deal. Great place people were very helpful.

  Brit S
6 years ago
The staff ignored us while we were trying to order parts. My father got mad and mentioned it because we had been trying to get helped. Reasonable. The guy ignored us and every other staff member said he was the one who could help. Somebody else helped us and left out one item I needed.

  alex nunez
11 months ago
Julio was super helpful and knowledgeable regarding my questions, he deserves a raise! I would highly recommend this autozone specifically.

  many brenes
a year ago
The manager Fausto from autozone lynnway was too rude too me in front of everyone in the store and the customer. Plus he was saying nasty things too me and being disrespectful.and he Wanna to fight me for no reason.and I left the store..

  christian soto
7 years ago
In my opinion, the employees here are like family great attention and service. Diego has always delivered excellent experience to me and my family. The entire team are wonderful and authentic the store manger is great and fortunate to have magnificent employees.

  ROCKY F BENEDETTO
a month ago
like the variety of performance stuff

  PR_Leo LEO
4 years ago
This place has doesn't care about customer satisfaction. I ordered a piece that they said will be there by 2pm and they would call me when it comes in, 2 days later I called and they said the piece still wasn't there but when I called Almost a week later the manager said that the piece was there for a week. Then I go in to pick it up, standing in line and the Man behind the desk helps the guy in front of me and then the lady behind me. I said something and the guy said he didnt know but the line was obvious. He didnt even apologize. Dont come to this place they dont care.

  C
a year ago
Good staff there always working hard and very polite.

  Rain
5 years ago
They have a wide variety of items from small to big parts for most or all cars. The only problem which can be a big problem is that very very few people that work at these auto parts stores know how to even check to see if your battery can hold a charge Etc. They have no idea what fluids to use if you have a specific question about a specific car which years ago they had people working there that knew at least that much.

  Jenny Serrano
4 years ago
I went to AutoZone on the Lynnway just the other day, my battery light came on and I was very worried. I called, Elguado was very pleasant on the phone. He informed me that they did have the part and to come right in they would be happy to help. Ronnie rung me up and helped me with the battery. These 5 stars are for Ronnie and if I could give him more I would. He was very helpful, personable, and accommodating. EXCELLENT SERVICE and very quick. Ronnie Your the Best!!!Jenny

  bostonlimos ride
3 years ago
the worst experience ever. With this Store Manager ( Leo jemenez )This guys don't people skills what so ever, not friendly, very rude. Also they lie about their life waranty on car breaks and other products. I suggest people not to buy anything from this store.

  Damir Ismagilov
4 years ago
Great people, great service. All the employees are nice and respectful. Would highly recommend coming here over other locations near by

  Brittani Fulcher
6 years ago
If i could give np stars i would they lack customer service called for a product and instead of being honest and saying oh we dont have that right now sorry they lie and say they havent had since 2002 which ive seen them in store way more recently then that... Very rude people very disappointed i wont ever go to the lynnway location ever again.