The Brake Stop Shop
4.7 (19)
48 Shaw St, Lowell, MA 01851
(978) 221-6988
brakestoplowell.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Offerings
- Oil change
Amenities
- Mechanic
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristin Cote
a week ago
Brought my vehicle in and got it fixed in just a few hours. Honest and reliable. Didn t try to upsell. Staff was kind and compassionate. Will go here again.
Steve Morris
2 months ago
Great work for a fair price, my new go to auto shop.
Dave Maloof
7 months ago
If you re looking to be scammed, this is the place for you!Had our car towed in for a no-start. They correctly diagnosed the starter needed replacement, and offered a remanufactured (rebuilt) starter for $350 or a new one for $550 plus labor. New Bosch ones are $150 on RockAuto and I understand parts stores charge more, but a new one was $370 at Oreilys, where he said they order from. Anyways, after authorizing the reman, they call later to say the starter doesn t work and they forgot to tell us there s no warranty on the reman, but since they didn t tell us, they would try again for free - but if it didn t work again, I d have to pay for the labor twice. Luckily the second worked . While they re not wrong for that policy, no reputable business doesn t warranty the parts they provide - that s why you pay their markup on parts because they re taking the risk!What s worse, the car came back with a check engine light on for an emissions issue. When I suggested maybe a sensor didnt get plugged back in, they claimed it was on when it got there and they forgot to mention it. They said it was a knock sensor code and it was no where near the starter they worked on. They refused to even look at it without charging us. I finally had the time to crawl under there and found the knock sensor unplugged, right above the starter!These guys are proven liars, and now I would question if that first started was bad of if they were looking for a quick way to double charge me or upsell on that new starter. I would never recommend these cheats to anyone. They came recommended from a relative of theirs, and I had to tell them our experience and they were appalled. Hopefully their family hears how they lie and scam.
Kate Gill
a month ago
Nobody better and more honest than Paul. Always going above and beyond to help people. Thanks Paul
joshua evans
5 days ago
A Very good mechanic I can trust.
Joe Albert
4 years ago
Very honest. Saved me several hundred dollars over one of those Franchised places.Als a nice guy.
Chris Makiej
11 months ago
I was referred to the Brake Stop Shop by my mechanic of 30+ years when he retired. Al and Paul are great. They are helpful, timely and get the job done the right way. They be my mechanics until they retire.Services: Tires, Steering & suspension repair, Auto engine diagnostic, Auto brake repair, Auto maintenanceServices: Tires, Steering & suspension repair, Auto engine diagnostic, Auto brake repair, Auto maintenance
Scott McQuaide
a year ago
Got a referral from my go to garage (Stansfield Tire) because my job was labor intensive, under that dash and tricky (Bad actuator which controls heat and ac vents between floor and vents etc) Made an appointment for a day later Al diagnosed and repaired that day for a very reasonable price.I would definitely use them again.Service: Electrical
Kylie
3 years ago
I honestly can t speak highly enough about this place. I m a broke college student, working full time and taking too many classes to get a second job and was PANICKING about paying for repairs for my car so it would pass inspection this month and run well enough for me to get back and forth from my job to continue making money to pay for it. They really took care of me, accommodated me with my time that I needed the repairs done based on my schedule and were just overall genuine and honest about what was wrong with my car. I spent the weekend nervous over how much it was going to cost and the level of relief I got in seeing the price and feeling how good my car ran after was indescribable. Telling everyone and definitely coming back. And also, I m a 25 year old girl and they didn t treat me like I was stupid so that s a BIG improvement to most places I ve been.Services: Electrical repair, Exhaust, General repairs & maintenance, Auto engine diagnostic
Ken Vigeant
3 years ago
Excellent mechanics with out an attitude. They service many of my vehicles. A++
Jeffrey Marquez
2 months ago
Honest Fair prices and service
Sue M
a year ago
Great neighborhoodsmall business. Fair prices and great work.
Michelle Coughlin
3 years ago
Highly recommend was a great experience . Truck runs better than it did when I first got it. Will definitely be back again
Anna Piacentino
3 years ago
Great service, owner/mechanic knows his trucks/cars, will definitely be a customer for future repairs
nyckie6557
a year ago
Very affordable pricing. Friendly service. Paul went above and beyond.Services: Tires, Auto tire replacement, Auto brake replacementServices: Tires, Auto tire replacement, Auto brake replacement
Michael Byrne
3 months ago
Great service..
Mamadou Jalloh
2 years ago
If you trust your family doctor, this is your place for your car's doctor: Al and Paul!!
Kevin Howe
3 years ago
ABSOLUTELY THE BEST!!