Leo & Sons Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jennifer Lee
a week ago
I'm new to owning a car and I had my inspection done here. They're extremely friendly, courteous, and patient. They helped me understand better on what I should do. I highly recommend this place 100% and to definitely give them a call. Thank you so much!

  Cassie Riddle
3 months ago
I had an excellent experience with getting my car repaired at Leo and Sons and would highly recommend. The customer service was great. Matt was very patient and took the time to explain the work needed for my car. They provided a very detailed diagnostic report with pictures, which was very helpful. After bringing my car to the dealer and thinking it was the end for my car, Leos made the repairs in a timely manner and at a reasonable price. I will definitely go back to Leo and Sons if I have any other issues with my Hybrid Nissan Altima.

  Fred Russo
2 weeks ago
Great communication and provides details of issues and repairs. My check engine light went on and my car stalled. Matt diagnosed the issue and it only was an air hose became loose. He placed the air hose back and tested. Only charge was for diagnostics, which I thought was fair. Also provided a complimentary check.An honest Mechanic.Services: Electrical repair, Electrical

  Abbey Holmes
2 months ago
I had a great experience at Leo & Sons Auto Repair. I have been to them for a safety inspection in the fall, and again for a check engine light issue. Each time, Leo and his mechanics were incredibly prompt in servicing my car and explaining what's required. They also offer fair pricing (no price gouging here!), and are happy to explore alternative options if the services required are not possible to perform due to pricing or other reasons.Their diagnostics are also incredibly detailed, taking photos and videos of all problems and repairs needed so there's a visual on what's going wrong. This is helpful in leaving a paper trail for future repairs, as well, as I have evidence to catalogue what work I've had done on my car for a future buyer.I will certainly be coming back for my car issues in the future!

  Hein van den Heuvel
a year ago
We had Leo & Sons upgrade the drive battery for our 215 Leaf from 24kWh to 40kWh. We worked with Matthew Lamontagne who is very knowledgeable with connections all over (New Zealand). Matt secured a total-loss donor car and thoroughly evaluated its battery as suitable. The work was done quickly and with the agreed upon timing. Excellent communication (Email + phone as needed) and beyond excellent online documentation of the work as proposed, as being done, recommend services and final result (and bill :-). Lots of before, during and after pictures shared out, as well as any specific measurement results. A loaner car was made available for the whole multi-day process.Services: Electrical repair, Auto battery replacement, Tire rotations, Auto battery maintenance

  Helluva Dip
2 months ago
So I had incredibly bad luck. Blowing out two different tire in two separate day. These guys took care of both. One tire had to be replaced the second one was patched. Quick and courteous. Sent me pictures via an app through text. It was great to see a small shop stay with the technology and the times.

  Lynda B
5 months ago
Wow!!! Glad I picked Leo and Son s Auto Repair, what a great shop! My sons engine light has been on went to a couple other shops prior including Jeep dealer in Methuen they wanted 1200 just to diagnose the problem robbery - Leo & Son s (Leo and Matt) were honest and resolved the repair quickly at a very reasonable price, very impressed by the tool they use to communicate with the customers, included repair overview, pictures and price breakdown - take your car here they will not disappoint- I m so happy I selected Leo s & Son s what a find! Thanks Leo and Matt!

  Aim� Tchakouadeu
a year ago
Leo & Son, I am satisfied for the repair of the brake of my Kia Sorento. I was tried about the cost but when I saw all the brand new spare parts that you replaced for the brake issues, I was happy. Thanks and keep going with your hard and honest work.ThanksAime TchakouadeuServices: Brakes, Brake service & repair

  Natalie Schwartz
9 months ago
Leo & Sons was a great auto shop. Got my car to pass state inspection and prices were much more reasonable compared to the Honda dealership. This will be my go-to mechanic from now on - trustworthy, great communication, and most importantly great service!

  Steve B
11 months ago
Very forward-thinking repair shop offering advanced services for hybrid and electric vehicles. A friend received a complimentary diagnostic report for his Nissan Leaf in a quick and timely manner. We look forward to bringing our electric cars here for independent service when the need arises.

  Cerica Horton
2 months ago
Too expensive. Charged $620 for a new starter. I would recommended johns gas on morrissey boulevard in Dorchester, only $400.

  Rosa A
4 weeks ago
Two thumbs up! Staff was very friendly and knowledgeable. A detailed report was provided of what was needed, worth every penny!

  Kevin Tran
9 months ago
Matt thoroughly diagnosed my hybrid. He composed a detail reports with pictures taken showing the process at every steps, along with recommendations for repairs. All within the promised time. I chose to have the shop doing the repair as well. Matt also took pictures of the repair process, including removal of old part and its replacement. I hope I really don't have any other problems with my hybrid. If I do, I will come back to Leo & Sons with confidence. If they are closer to where I live, I'd come to them for all of my car problems. HIGHLY RECOMMENDED for hybrid and all other problems. Professional, personal, and very transparent!

  Kathleen Lynch
a year ago
I have brought my vehicles to Leo & Sons Auto Repair for about 10 years. They are courteous and accommodating, helping me set up the right time to bring the car to them. They are very good about explaining issues with the car so that I understand what the car needs. The prices are reasonable. I like that they have been AAA approved. I enjoy recommending them to people I know, because of the high quality service they provide.Service: Auto maintenance

  Awesome Canuck Grandpa - John Cook
8 months ago
Friendly, knowledgeable, and accommodating. We had an issue with our 2012 Honda Insight. It is a hybrid vehicle. We were sent here because Leo and Sons specialize in such vehicles. They diagnosed the problem and fixed it.I would go to them again, if the need arises.

  Kelly Gavin
a year ago
I have used Leo and Sons a few times. I was new to the area in 2019, and we were lucky enough to find them on the first try. We googled, they had good reviews, so we tried them out. We haven't been to anyone else sense. They use modern technology, which makes the visit so much easier (reviewing services/cost via email + phone). They give you the power to decide what you want to happen, and what you are okay waiting for. Everyone is nice, and they are very efficient. Will continue going to them in the future for maintenance needs, or general services like state inspection.Service: Vehicle safety inspection

  Eric Hart
a year ago
A year later and the battery upgrade was an excellent move! Thank you for the quality work. Our electric car has so much more distance capability! With zero problems! Thank you Eric and Debbie Hart 2015 Nissan Leaf. If we were closer we would use them for all of our needs.

  Dick Dillman
8 months ago
Wonderful people and auto service at Leo and Sons Auto Repair. We have had our cars serviced by them for 33 years! Definitely a five star operation!!Services: Transmission, Air & cabin filter replacement, Auto exhaust system repairServices: Transmission, Air & cabin filter replacement, Auto exhaust system repair

  Salvatore Zichichi
a year ago
We wanted to upgrade our Nissan Leaf battery, due to our current one needing replacement. Matt was great to deal with. He was professional, clearly communicated and documented the work. We are not local to his shop but so his efforts made this process feel comfortable over the phone, via email and the Internet.Services: Electrical repair, Auto engine diagnostic, Engine repair, Auto battery maintenanceServices: Electrical repair, Auto engine diagnostic, Engine repair, Auto battery maintenance

  Tom C�mp
2 months ago
Great care and understanding. Very professional and friendly. All clear and transparent. Thanks for the great service!

  Geoffrey Bergeron
a year ago
Honest, reliable, fair prices and gets your vehicle back to you in a reasonable amount of time. I was very pleased with the estimate software the shop used to show me what work needs to be done and how much it may cost. I was able to quickly approve any work and was also able to keep invoices for record keeping electronically.This shop is on the cutting edge but has an old time feel where you feel valued as a customer.Service: General repairs & maintenance

  Brett Haines
a year ago
Can't reccomend these guys highly enough. The repairs were fast, service was professional, and price very reasonable. They have great customer communication and they sent me photos with an easy-to-use approve/deny option for each aspect of the repair. Will definitely go back for future cars needs.Services: Steering & suspension repair, General repairs & maintenance, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Oil change

  Chris Skwarlo
a year ago
I wasn't going to comment, but the establishment asked for an explanation. I brought my vehicle in for an oil change, tire rotation, possible suspension work and check engine light. I paid $180 for diagnostics and no work was done. No oil change. No tire rotation. No suspension work. And no estimate for repairs. They basically told me that the engine could not be fixed and when could I pick it up. This is not why I gave them 3 stars. Even if it were true that the engine couldn't be fixed, who's to say that I would not replace the engine and why not provide an estimate to do so. Moreover, I checked the oil myself a few days later. The dipstick indicated the level was low. I added a quart of oil. Within a couple more days the vehicle was running strong and the check engine light is no longer an issue. I paid $180 at a supposed 5 star auto shop and they let me drive off with low oil. That's worth even less than 3 stars. This is an average to mediocre repair shop at best.

  Harold Fortuin
2 years ago
I took my 100% electric 2013 Nissan Leaf to them because of prior great reviews, and they diagnosed (as I had suspected) a broken heater for the cabin. They ordered a new part on my request and had it in short order. Although they needed the car for a few days, they left me a good Prius loaner car that minimized disruption to my daily life (especially since I'm a hour away). They did the work for a fair price and the heater has worked great - especially important for the unusually cold winter days we've had here in eastern Mass. this winter. I also appreciate they could do advanced diagnostics for my electric car and share them with secured online reports that include their diagnostic data and photos. Bravo, Leon & Sons!Service: Air conditioning

  Lourdes Santiago
11 months ago
Second time taking my car and they made me feel like back in the days when Lawrene was Lawrence ..friendly caring and the job done right organized and professional. Will continue to take my car there.ThanksLeo and Sons

  Tom
a year ago
Amazing and honest guys. They saved us from junking our gen 2 Prius after being told by Toyota dealership that the car was not worth saving. Highly recommended ! They were recommended to me by Prius owners on Reddit for a good reason.

  Lani Rodriguez
2 years ago
Leo & Sons is very professional. I went to them based on their reviews and proximity to my house. I go for regular oil changes. My car was making noise when starting up every now and then and based off of a video I took of the issue they were able to identify the problem (timing belt was loose) and fix it. No more noise! Very reliable folks. I feel confident taking my car there for any issue.Services: Air & cabin filter replacement, Engine repair, Oil change

  Chris Spy
a year ago
Leo & Sons has a network of professionals & delivers high quality results when it counts. Not worried about rust anymore & looking forward to many more miles in our car.Service: PaintingService: Painting

  matthew kobrenski
9 months ago
I have brought my car to Leo & Sons several times for repairs, oil changes, maintenance, and yearly inspection stickers. They always have great service and are extremely helpful.

  Michael Resnick
a year ago
These guys are great. They are honest about the relative importance of needed repairs and have a very convenient, timely, clear, and generally streamlined system for communicating to you the status of your car and allowing you to consent to or deny the various suggested repairs, complete with pictures and detailed, but concise descriptions. Everything I'm looking for in a repair shop!!