Global American Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Derek Salka
3 months ago
They did a great job on short notice. Dropped my car off in the morning for over heading (lost coolant). They had looked at it by noon. Called and noted the exhaust also needed work (which it did). After getting approval for the work the price was very reasonable. They even showed me the old parts with what was wrong. I will definitely be back.

  Alina Lopez
2 weeks ago
Selected regular gas and the pump auto to super. Guy at register knew what I was going to ask him about which means that place is shady

  Mary Pettoruto
9 months ago
I ve been going here for five years for the cheapest gas around, yearly inspections, and repairs. The brothers/ owners have always been so nice to me while I wait getting something done. Mason showed me what was wrong with my brakes, was upfront about the cost, it was done in one day, and wrote a note on the invoice Labor discount for a great teacher! Regarding the negative reviews, I have seen how rude people can be when they come inside the shop; they will treat you as you treat them.

  Marco Maldonado
6 months ago
Avoid getting an inspection done here at all costs they are extremely rude and irritable. They will fail your car for no legitimate reason, and they also handed me back my car with a disconnected battery which just seemed shady as can be.

  Henry Lebensbaum
a year ago
It's a relatively and sometimes really inexpensive gasoline station. It really looks like a dump but the gasoline especially regular is cheap. I do not believe there's any public bathrooms. Access is right of route 28th on the heavily traveled route. Sometimes it's really hard to get into. Sometimes there's a long line. But sometimes it's worth the wait especially now. I was there this afternoon and gas was $365.9. That was her regular. The middle grade I think was almost 80 cents more which is inexplicable. For the people that bought high grades engines that require high grade gasoline they are really getting bashed with the cost of high grade gasoline. There are two more gas stations around there one I think is mobile and the other one is just up the street. The really really bad part this is too lame for the store in the lane that's closest is also the entryway to market basket. That lane is almost always backed up especially at certain periods of the day. Sometimes it's worth waiting. Today I had to wait a short period of time they accept credit cards and once you're in there the pumps work it's relatively clean and it's all done digitally

  Edward Dudley
7 months ago
I ve made no modifications to my truck in the last 3 years (passed inspection each year elsewhere) I bring it to this place and they fail me saying no after market lights allowed and I can take my issues up RMV. Right in line with everyone else s complaints.

  Richard C
4 years ago
Great place! Daughters air conditioning went out on hottest day of the year. They took it in on the spot with no appointment and in about an hour it was fixed. Just had new tires and oil change done on my vehicle. Price was competitive, service was great! I cant say enough about this place. Old school gas station values of care. Up front and honest about what they will do for you! Comforting that places like this still exist!

  PALLAV SHAH
6 years ago
This place also has a garage which is owned by the owner and their repair charges are very reasonable. This place is also open for car inspections on weekends and late hours.. perfect for a person like me who can't leave the work early.. The gas station has competitive prices so be assured you are filling up the cheapest gas in neighborhood.

  Jk
4 years ago
Some have good experiences others don t. I can agree and say this mechanic will rip you off. Your misfortune is their pay day and they will more than likely add other things on to whatever problem you present to them. Kind of shady but the gas prices are good. Wouldn t be surprised if all the gas is the same quality with different prices to give the illusion of choice. Wouldn t get my car inspected here like these people say...... also I don t know what he s talking about he s making that up too. My card never didn t work at the pump he s trying to mislead people smh

  Susan Palumbo
8 years ago
I have been a customer for 3 years for both gas and service since moving to MA from out of state. We have since moved about a half hour away and I still bring my car here for service as I won't trust anyone else with my car. The brothers running the place, Nick and Mason, are always friendly and helpful. I just wish they were closer so I could still get the lowest gas prices around!

  Kyle K�i Sullivan
3 years ago
My friend and I had our vehicle inspected at this awful place just to be rejected with nothing wrong or wouldn't be accepted at a more reputable establishment. I would recommend never to have your car inspected at this pit of car place. I'm recommending anyone I know or affiliated with to not use it as well after such a horrendous inspection was done. As well the place looks rundown and most likely mismanaged by how the employees acted to me with almost no professionalism in sight. I rate a half star if possible. Steer clear of this place please and thank you. Happy new years!

  Emily S
2 years ago
Went to pump gas like I always do and every few seconds the gas pump would stop. I went inside to the cashier to inform them something was wrong with their pump and the guy is on his phone talking with someone while dealing with me. He starts raising his voice at me with an attitude telling me it s my car s tank that s the problem. He claims it s due to air in my tank. No. I ve been filling up my car all of my life and NEVER had a problem. It s cheap gas they are using, probably watering it down. He refused to even get off his chair to look at the pump so I left and will not get gas there again.

  Leo F
3 years ago
Took my car to this place because I used to put gas in there and my car needed inspection. The owner rejected my inspection saying my rear window was too much tinted.. The car is 9 years old and i had it for 6 years and not once other business told me about the rear tinted windows. Then he said my front suspension is almost falling apart which the car drives just fine.. This place is scam and selling cheap gas should have given me clue that I should have not trusted this place.. Keep reading the comments below and I can see other folks got scammed by this shop for failing the inspection sticker because of front end suspension. Time to report this to RMV, BBB and Mass Consumer Reports.Service: General repairs & maintenance

  William Harr
10 years ago
I've used these people for several years now, from brakes to exhaust. I've shopped around for prices every time I've looked for service, and while theirs isn't always the cheapest (they're usually the 2nd cheapest), their work has been stellar. They're willing to negotiate on price, they're willing to tow your car in for free if you're local, and they do not delay or make excuses. I highly recommend them regardless of what others here have reviewed.

  Sathish Reddy
2 years ago
Best gas price in new England region. I've compared with other stations in MA, NH, ME and VT. Can't find better prices than this.

  chetra dev
2 years ago
Not recommend for Lyft and Uber driver to do inspection over there. My car put yellow tap on my front fog light and they said I have problem with my front end too. What about the cars without fog lights? Lol. Do they automatically failed inspection? they just rejected right away without letting me know first. I have that yellow tap about 3 three years already and my Honda Accord 2018. Just 3 years drive lol. Why the cop not pull me over? That was my bad day. It was too late to see the reviews. I saw gas price over there is cheaper than other station. How do all those people take risk to pump in their car? Sorry, not me. Never see you guy again.

  Aaron Bell
6 years ago
They tend to have the best priced gas in town (unless you are willing to pay cash for a little extra discount elsewhere). Occasionally I have had an issue at the pump (credit card reader not working), but the staff have always been helpful and efficient.

  ESSAM THABET
4 years ago
This store will rip off your money by failing you in state inspection so they repair your car for something it doesn t need. They also buy cheap parts of poor quality and will not last too long. Poor quality parts will fail after a short period and then the car will likely need the same repair again but most likely it will be outside of the warranty window. Every time they work on the car they charge for labor and they make more money for a repair that if it had been done with high quality parts then you wouldn t need the repair ever again.I used to like their service better when they were a smaller repair shop when they first owned this place after moving from Lowell.=======UPDATE================I took my car to the place where I usually get oil change. One of the mechanics who work there used to do MA State Auto inspection before they changed the system. I told them the story about this car's inspection and I asked them to check the front passenger side wheel (the reason for failing state inspection at Wave Auto) as if he is doing state inspection. He did, and he came back to tell me that there is nothing wrong with the front wheel on the passenger side and it can pass inspection without a problem, however, the front wheel on the driver side has a problem and it may fail inspection. Go figures!So, I took the car to a third place I go there occasionally and I told them the story and I requested another state inspection. The person who works at this place checked it before he started the official state inspection and he came back to tell me he does not find any problem with any wheel and this car can pass the safety inspection without a problem, and so it did.Now, I know I was right about my opinion about this Wave Auto Care place. They take advantage of safety inspection and they do what they like since it is not monitored by a computer.Why did I not fight their decision and call the agency to get them to inspect the car? Because it is too much work and time which I didn't have. So, I opted to pay for another inspection out of pocket because it was more convenient for me.

  Zarius Dubash
2 years ago
Best gas prices in the area by far, with fast, modern pumps. Same price for cash and credit.Yes, there's often a line - entirely worth it for the savings.

  Anonymous51
9 years ago
I always stopped at Wave when I could for gas and some work on my car: inspections, etc. The brothers who run the place are always very friendly, give good advice and treated me as a friend rather than as a customer. They were the ONLY ones who diagnosed (after difficulty) and fixed a tricky leak I had under my gas cap and ever since I was a loyal customer. I have since moved away from the area but I miss stopping in to say hello to these guys and always try to give my business if I'm in the area.

  Amanda Wainwright
4 years ago
Do not go here for an inspection or otherwise. My brother brought his newer Jeep here for an inspection sticker. They gave him a red rejection sticker but wouldn't tell him why saying there was some movement in the front end. My brother said fine I'm going to bring it to my mechanic and the said no you can't drive it we have to fix it ....anyway my brother took it to my husband who is a mechanic. My husband and another mechanic looked at it for an hour and couldn't find anything wrong with it. When my husband took it back to wave they couldn't find the problem at first and then wouldn't show my husband what was wrong... The very next day my brother took it to a respectable place and they found no problems and passed it. This place is a sham and they just want to scam you.

  Ann Thomson
10 months ago
Best price for gas in the area, with no catch. The advertised price is indeed the price.

  Catherine Senecal-Rice
4 years ago
Stopped here when my low oil warning light came on. Three mechanics came to my rescue. They showed me how to open the hood, gave me a tutorial on where the oil cap was, how to check oil level & how to pour it in! They had the utmost patience & respect. Especially Dr Jimmy !! Thank you so much! You guys are the absolute best!

  Sidney Ryan
6 years ago
Last summer, I'd brought my Nana's car here for an inspection since a couple people told me they were good, a little shady, but good. Not only did the mechanic reject it over b.s. small things, he'd actually given a red rejection sticker for safety hazard opposed to the other rejection sticker for which was called for in my case, and he even took off her brand new windshield wipers, replaced them with crappy ones, and tried to say they were also part of the reason he rejected the car. The manager whom was working the front desk even seemed surprised by this rejection, especially when the mechanic tried to nail for unnecessary repairs costing a minimum of $400, and expected me to leave my Nana's car there for 3+ days. I declined, explaining again that this was not my vehicle & I was just trying to do my Nana a favor, took the $35 hit, and left. Her car was inspected a day later at her mechanics & passed inspection. He also confirmed the switching of wipers that he himself had just installed for her just wks prior, but also informed us of excess damage the other mechanic had caused to trick me into paying for massive repairs. Never again.

  Augustine Mannion
2 years ago
Usually has the cheapest prices for gas from Salem N.H. all the way down 114, 62, and 128 to rockport mass . So yhea i pass a few stations and towns and they're still cheaper

  Anthony Mavilia
5 months ago
Reasonable prices, pretty clean, open late

  James Francis
6 years ago
Long story, but if you were looking for a place to go for body work/inspections, DON T GO HERE!After they finished the inspection on my sister s car, it failed the safety and emissions part of the inspection, the safety part for rocker panels and one tire and the emissions part because the battery supposedly had been disconnected.Here s where it gets odd. We were able to make sure that the car ran for 200 miles to make sure the onboard computer was ready for the inspection and we dropped off the car late on a Thursday. We told them not to attempt any major bodywork unless it matched their estimates to repair the things that failed the inspection. They agreed, and we thought it was all set.Friday morning, we received a phone call from them that the car wouldn t start. They said they tried wheeling it into the shop, jump starting it, and nothing. When they opened up the hood, they told us that the battery may have been disconnected and the leads were loose. Odd. The car was working perfectly when we gave them the keys (we tested it just to make sure), and yet they told us that it was our fault. I spent 15-20 minutes on the phone with the guy in disbelief as he accused it of being my fault, and how he isn t responsible for something that happened in his parking lot (which as far as I know of, is his property and the car is under his care at that time). I told him I m upset, they need to figure something out, and I had to talk to my wife and I hung up on him (I ll admit, not my proudest moment, but I was upset and was being blamed for something I didn t do.I call back in the afternoon to ask them to check it again, because this was in their lot, their responsibility, and I wasn t going to pay for any lengthy inspection. This time, I was apparently talking to his brother. He and I initially were able to have a decent conversation, albeit a little heated, but we agreed that he would take a brief look at the car to see what went wrong. He calls me back 10 minutes later to tell me that the key is wrong, and the car won t start because of that. Ok, this seems like a legitimate issue since we dropped it off with an aftermarket valet key instead of the main key fob.But wait, that morning, they called and tried to jump start my car and check out the battery? If it was a key issue, shouldn t you have been able to notice that immediately? Either the first person was incompetent (which doesn t seem likely), or something shady was going on. I told the brother that I would be down there later that day to deal with it and to not do any body work on the car. He said ok and we left it at that.First thing we do when we get there was park next to the car and my sister puts the key in the ignition. Car starts perfectly. Interesting. We go inside and tell the brother exactly that. He gives me an odd expression, so I ask for the original key back to test it, and he gets it. We bring it to the car, and it starts just fine. So wait, what was the issue? Was it a battery or a key issue? I went inside to talk to the brother, visibly upset. He gets defensive, accuses me of being rude, and condescendingly tells me that he is trying to explain the issue but since he listened to me, I have to listen to him. I told him it makes no sense that it wouldn t start this morning and that they key wouldn t work. I also told him that if he was going to talk to me rudely, I m not going to stay and I m just going to leave. He tried to hem and haw a little more, so I walked out the door.Long story short: either the first mechanic was totally incompetent, or the second mechanic was shady. If it was truly a key issue, the first guy should have noticed that immediately and told us. If it was a battery issue, why was the battery leads loose when they were solid the previous two weeks we had the car and tested it? My guess is that they were trying to get us to purchase a battery over the phone when our battery was fine, and when they got called out on it, got upset and tried to blame it on me.Moral of the story, DON T GO HERE!

  Tulio Rossi
2 years ago
Prices are low here, I can't tell if the gas quality is good or not. I can only say that the owners or staff are extremely rude.

  christopher rackliff
5 years ago
Ok so I lost my alternator belt 1 mile from this place on way home 2 maine on Friday at 4pm. I parked in the hardware store down the rd. 2 figure out what was wrong I see my belt was broke looked on Google this place came up I called he said come down we will take care of it 4 u. I was amazed first they could get me in and I figured they would take me 2 the cleaners knowing my situation but I was wrong this place is amazing they were busy and still got me in knowing I was trapped goin 2 maine. The owner is just great and so are the guys in the garage brought me rite out and showed me what was wrong and even showed me the other belt witch I new was bad as well so they did both at a very fair price and had me back on the road in 1 hour just amazed great customer service plus a shopping plaza across the road. Thanks guys I work down the road and found myself a new mechanic shop.

  Nawshad Ahmed
6 years ago
Never go there for state Inspection. they will make big issue from minor things. my wiper is perfectly working fine but that guy told me, I need to change it and put a rejection sticker on. They sale wiper but i'll not buy it from them.