South Shore Autoworks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jack Tamulionis
a month ago
Absolutely top-notch from the first phone call. They came highly recommended from my mechanic that does not fix BMWs. Marty and the crew were absolutely outstanding. I can t say enough. A multitude of various issues that have just been ignored for 3 years finally being resolved.Really truly thanks SSAW. And they washed and vacuumed the car as well.Jack

  Dave Manly
2 months ago
Had work done on my 2004 Mercedes SL500. Experience was great. Highly recommend SS Autoworks. Was able to communicate directly with the mechanic and he walked me thru everything. We identified work needing immediate attention and other items that we could schedule later. He troubleshooted an issue that my dealer had failed to figure out for years and solved it. Great service. Price was fine. Communication excellent.

  Paul White
a week ago
I brought my BMW to the dealership where they diagnosed a defective part to operate my convertible top. Since the cost was astronomical I researched and discovered South Shore Autoworks. Not only were they very professional and friendly but they determined it was only a broken wire and repaired it for a fraction of the cost. In addition they discovered some safety issues that could have be catastrophic.Going forward SSA is the only place we will bring our new Lexus and our classic BMW.

  Jen Anderson
a week ago
Although South Shore Autoworks specializes in European cars, once upon a time they serviced (and stored) my 1991 Grand Wagoneer. Wayne and the rest of the folks at SSA were incredible. Fast, efficient, with fair pricing and transparency on required/recommended services. Anyone who has an exotic, European, or hard-to-service car, I highly recommend SSA!

  Patty Roberts
a month ago
So happy to have found SSA. For all three of my recent interactions (oil change, brakes, and suspension spring replacements), I got my vehicle in as soon as I wanted, the staff (Wayne at the desk and Chris the mechanic) were knowledgeable, professional, and friendly, and consistently communicated with me. The vehicle was always ready when promised. The waiting area is clean and comfortable.Top drawer operation and would highly recommend to others.

  Matt Lieb
a month ago
I had a problem with my ABS. The issue ended up being the ABS control module. They could not fix the problem due to new products arability. However they did check my entire fuel system to ensure it was working as needed aside form the module. Great service and friendly to talk with.

  Eric Vanderpool
5 days ago
Fantastic experience with SSA on my BMW. I was able to get my car in right away for service, the team did fantastic work, and had my car ready quickly. We will use SSA going forward. Thanks, team!

  Chris Kelley
a month ago
I've been a customer of South Shore Autoworks for approximately 8 years. Throughout this time, they've been the only shop I trust with my European vehicles because they are honest, do excellent work, have good communication, and good prices. I'm grateful to have such a great shop that I can trust nearby.

  Jason McDonald
a month ago
Called South Shore Autoworks when we lost confidence in our dealers service department. They were professional, responsive and honest. Great service is hard to find! I will always have my cars serviced there.

  Joe Lamoureux
9 months ago
My first visit with South Shore Autoworks was phenomenal. Super clean facility, I had a full 4 wheel brake job on my Audi, new tires and a 4 wheel alignment. Wayne in service is great to work with and Josh the owner is a great guy too.There is a nice big window between the lobby and the shop so you can see what s going on inside. The shop is immaculate and well organized. You can clearly see that the technicians are working hard on the various cars in the shop.They were prepared at checkout with other service recommendations that included a detailed cost estimate for the work that was recommended.I will be back for sure.

  Marilynn Ferguson
3 weeks ago
Just got my brakes done on my Mercedes. The customer service was exceptional. They explained everything in detail. They also gave me a loaner vehicle free of charge. I would highly recommend!

  Todd Pinkerton
a month ago
Took my Macan here for routine service, and I m very happy with the result. Justin, Wayne, and the rest of the crew are very nice and did a great job on my vehicle at a reasonable price. Will be coming back for my next oil change.

  DUX SpyHop
a month ago
Took great care of 2 of my cars back to back. One was a major break job and another a simpler oil change. Nothing better than getting your car back and it is nice and clean inside (unlike other shops that leave greasy hand marks and/or the floors are all dirty even though they leave a paper mat in there). Very Professional.

  R. E. Moore Jr. (Bob)
4 weeks ago
Justin has a built a rock solid reputation within the New England Porsche community based on his dedication to the brand and determination to be the best. He's built a fantastic team at SSA. If you are a Porsche enthusiast, you're going to feel right at home here.

  Steve Carnes
2 months ago
My first visit to there facility was Monday. My wif and I both own late model Audi s. So aside from dealers there s no place that can deal with all the electronics computers etc. I had my car at two other facility s for smell of oil and check engine light. Dropped car at 8 am at 11am Wayne TEXTED ! me is this good time to call have update. Told him yes 60 second later Wayne calls. We have the problem figured out. There pricing better the Audi there facility cleaner then most homes ! Personal professionally dressed. This is a class A facility for any make or model. I believe Porsche /Audi to be a specialty. Highly recommend.

  Paul DeScenza
a month ago
While I feel South Shore Autoworks did a very good job servicing my wife's car, I strongly feel that they are very overpriced. We are new to the area and took a chance with SSA as a foreign auto service center, as opposed to going to the dealer in Norwood. We were having our car serviced by a small service center in Westford previously. Their service prices were half the price of SSA. The idea that the cost of labor and parts have increased is not a reasonable explanation. My advice, eliminate the loaner program, and drop your prices. You may get more repeat business. Just my two cents.

  Jake Doonan
3 months ago
These guys went above and beyond great service. I denied their business at first but they stayed true and friendly and kindly told me why they were the best option and they told the truth. I came back to them and don t regret it at all. They took my car right away no waiting around and had it done in a day. Went and picked it up and everyone there truly cared about how my service was even a tech that didn t work on my car. Everyone who helped was awesome especially Marty. Hopefully won t have to for a while, but will be returning!

  CL
3 months ago
Originally brought my car to BMW, they told me they had no solution to my problem after having my car from open to close. Brought my car to south shore auto works they called me within an hour of having my car told me they found the issue, ordered the parts and my car was fixed the next day! 10000% recommend south shore auto works with any foreign issues!

  Rick Boldt
2 weeks ago
I had a difficult problem. Went to 7 places before south shore Autoworks. The others all told me they couldn t do the work. It s been 5 days but all is good now.

  Martin Filardi
3 months ago
I just had my 2011 BMW 328 x drive in for a major service of the transaxle and differentials. The mechanics and team that work for Justin are all top shelf German car specialists and enthusiasts. It is really the only place to bring a German car in south eastern New England. They have serviced all my cars for over 5 years.

  Fran Doyle
5 months ago
I went in to have my brakes checked. The showed me the calibration. It was still good. A little rust was causing the sound. My Audi Q5 has 90,000 miles on it. They showed me how the water pump was leaking very badly. Phew! Glad I had it in. It is a great car. It is the first time I have had any big work done. The shop and guys were very professional. I will be taking my car back anytime I need work.Service: Air & cabin filter replacement

  Christos Agoros
3 months ago
The whole team was great. From Wayne s introduction to Justin s willingness to have us enter the shop, to Andy s detailed review of the car while on the lift, and finally ro Chris showing us around the shop and its race/show cars rhat were being serviced.Southshore was quick, prompt, and is a great value and experience compared to dealers. I know my Cayman will be in great hands as long as I own it.

  Joe Cracco
3 months ago
I talked with Justin about various maintenance work needed for my 2021 Porsche 718 Spyder. He provided me with an estimate for several maintenance tasks and was able to help me understand the details of the work required and if there was any 'economy of scale' to be found by combining any of the tasks.In one case, Justin explained that there was a better alternative to an OEM part to make future work more cost-effective. The information he provided helped me make good value decisions by avoiding doing work now which would only have to be done again in a few months when other work would be needed.When I went to drop the car of, a storm had knocked out power to SSA for a little while, but I was still able to drop the car off when scheduled and was able to pick it up a couple days later as expected. I'm happy with the service provided...especially the guidance provided by Justin. ...now if only SSA wasn't an hour's drive from my house... ;-D

  Heather Hardy
4 months ago
I dropped my car off on a Monday for a check engine light assessment. Turns out, there was significant damage to the underside of my engine (which I had already suspected from my teenage daughter learning how to drive ). I had requested to get my car back by Wednesday because of my work schedule conflicting with their hours of operation. They were able to accommodate my request and had me back on the road within 48 hours. No other mechanic would have been able to complete the significant workload (new oil pan, new transmission pan, cam position fault, coolant temp sensor fault) within that timeframe. All the employees were friendly and courteous and explained everything in detail. I ll be back for all my VW needs from now on, especially since I had brought it to the VW dealership twice and was told everything was fine though I knew for certain that it wasn t.

  Abe Froman
6 months ago
Recently went back to SSA and couldn t be happier.I had a ton of work done to my mini, the dealership warranty was not keeping my whip up to snuff, the folks at SSA ensured quality work went into my vehicle, everything that should have been taken care of at the dealership was finally fixed by SSA.It s legit like driving a brand new car.This was my first time at the new shop that isn t so new anymore. I ll continue to take my vehicles to SSA, it s fun to drive my car again!Thank you South Shore Autoworks.Services: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Electrical, Tire rotations, Wheel alignment, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change

  Paul W
5 months ago
Whether routine or special repairs, SSW always provides exceptional service at less than dealer prices. These Porsche-trained techs are outstanding!Service: TiresService: Tires

  Peter Donohoe
a month ago
Great communication, top notch service, first class facility, everything was good from start to finish. Reasonable prices and fast turnaround. Highly recommend!

  Matthew Person
4 months ago
Absolutely love SSA - honest, trustworthy advice and the work done is quality. I've taken my last three cars to them and will continue to do so in the future.

  Tom Furtado
4 months ago
I m a new customer at South Shore Autoworks and a new to me 2001 Porsche Boxster S. The New England PCA advertisement pointed me in the direction of SSA. I ve been impressed with the quality of work and the recommendations from the technicians to keep my 23 year old Boxster going. Highly recommend.

  Mike Smolin
a month ago
SSA has helped me keep my older 2006 BMW in tip top condition. They not only provided all services I asked for but identified other issues. I feel their technical abilities are equal to the local dealer.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment