John's Auto and Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gerri Robillard
5 months ago
I had a set of tires put on my Arcadia recently and love them! John was fantastic! It was a seemless transaction from when I ordered the tires and they came in and got me in right away. He checked my vehicle all over and I was due for an oil change and he took care of it while I was in there as well. If you are looking for tires or service of any kind I highly recommend John's Auto & Tire!

  Erin Smith
3 months ago
Like everyone else s family, we live at an insane pace, shuttling kids all over planet Earth to events, sports, etc. We tend to postpone necessary car maintenance until it reaches crisis level. Our minivan was on the brink of disaster last Monday morning. My steering wheel was shaking so badly, I knew that I could not wait another minute to get the van repaired. Who do we ALL call to reverse the damage caused by our negligence? You know it: Get JJ Gianakakis at John s Auto in Ipswich, Massachusetts on the phone, STAT! I texted JJ (at 6: 30 a.m.!) and threw my disaster onto his to-do list -- knowing that he likely had a long line of customers ahead of me. I told JJ my problem, and he directed me to deliver my van immediately to his shop. Within an hour, JJ diagnosed a significant issue that could ve been fatal. I needed new tires like, three months ago! I figured that JJ would have my van in his shop for a couple of days, if not longer but my pain was self-inflicted, so I would suffer the inconvenience of going without a vehicle to get my problems corrected by JJ. He moved mountains to get the four new tires. He also expertly repaired a heater problem I have been battling for more than a year. And to help me get my life in order, JJ quickly hooked me up with a long-overdue oil change. Within the span of 11 hours, JJ s wizardry got my car repaired and back on the road to hockey practice at 6:30 PM. How many business owners anticipate your needs? Our family can attest: JJ Gianakakis DOES anticipate your needs. He is an expert responsive, honorable, and simply indispensable in our Ipswich community. THANK YOU, J!

  Anne
10 months ago
I had issues with my tire and someone suggested to stop by John s and glad I did. Even though he was very busy he took time out to check and fix my tire. The cost was very reasonable. Happy to have found someone local with great customer service.

  Carol Kmiec
a year ago
We recently had a tire blowout and were told we needed 4 new tires and rims. John came to the rescue! We we new customers and he fit us right in. Upon meeting John we could tell he was going to do the best for us and he exceeded our expectations. We did not need new rims. He saved us a lot of money. It is nice a to have a professional business owner who wants to help you and does top notch work. We highly recommend John and will be a returning customer.Services: Tires, General repairs & maintenance

  James McNeilly
2 years ago
I desperately needed two rear tires and someone recommended John s. I was greeted with a smile and incredible service. Immediately, I could tell that John was going to do everything in his power to help me. You can tell that he is someone who genuinely enjoys people and his line of work. Would recommend to anyone who has car issues. If you want someone who is going to treat you with respect and compassion and fix your car issue in a timely manner, John s is the perfect spot.Service: Tires

  Sabrina Rapisarda
4 years ago
John and his team have been incredibly accommodating and helpful since I started servicing my car over a year ago at John's Auto! I commute a great distance to work, so oil changes and other checkups happen more frequently. Fridays are the only day that ever works for me, yet they have never failed to accommodate me (and relatively last minute) in sneaking me in for Friday appointments. Last fall, I had to replace all four tires and my breaks; John helped me pick out reasonably-priced, quality all-weather tires. My tires and breaks were installed in a timely fashion and most definitely at a reasonable price. I have nothing but great things to say about my new tires... they have definitely saved me during the arduous winter season so far! I also get free tire rotations moving forward.Thanks so much John and your team! Look forward to seeing you soon!

  Kenneth Warner
2 years ago
John is awesome! I can't say enough good things about how positive my experience was at John's Auto. He is honest, reasonably priced, does solid work, and does it all in a timely manner. I was in a bind with my son's car who was in town from NYC and John went out of his way to help me out and get my son on his way back home. Highly recommend this shop!!!

  Wendy Thomas
8 months ago
What a great place for tire and auto service! After going over what I needed for service, John did the work quickly and thoroughly. He asked if I wanted a much needed oil change while my car was still up on the lift. I said yes and he identified a few other things that needed maintenance. There was no pressure at all. The price of the work was reasonable and fair. John also made written recommendations for my car and where to get an alignment. He is now my go-to car and tire guy!

  Mary Hargraves
5 years ago
I first found John's Auto when I had a flat tire last fall. I called John and he fit me into his morning scheduled. He is so friendly and provided fast and efficient service. I went back recently for four new tires, as I was overdue, and John took the time to explain the various options I had. He gave me an appointment right away and also fit in an oil change for me - again super service, and I am very happy with my tires. I'll be going back for my oil changes and free tire rotation. I prefer using a local business, especially one that takes the time to explain options and be so nice. I highly recommend John.

  Bob Hickey
7 years ago
I have had nothing but great experiences having our two cars serviced at John's Auto and Tire over the years. He takes the time to explain everything and always seems to find a way to accommodate our busy schedule. This past summer, he got our Honda Odyssey ready for an 8,000+ mile cross country drive and checked it out when we returned. Jay has proven himself again and again to be friendly, knowledgeable, and trustworthy. He values his customers and treats them fairly.

  Katrina F
5 years ago
I went to John's Auto in need of new tires for my Jeep. First and foremost, I immediately noticed that, even though I was a woman, he was talking to me without a gender bias. This may sound ridiculous but I had just come from a few other mechanics that had spoken to me in a "you're a woman and have no idea what you're talking about mechanically" kind of tone.Back to the point. He proposed a few different brands and types of tire for my car. He gave me the pros and cons of each, answered all the questions I had, and did not at all pressure me to make a decision on the spot. After thinking about it for a night and doing a little research, I contacted him and requested the tires which his own wife has on her car. I mean that's a piece of mind right there. He was quick to reply and scheduled me for an appointment before an impending snow storm.The work was done quickly and the price was incredibly reasonable. When I picked up my car he requested I follow up with him on how the tires do in the snow. I did follow up with him as the tires were just as he described - reliable. He also includes a free tire rotation with every oil change so I now know where I'm going for all my mechanical needs. I can't say enough about John's workmanship and customer service.

  Katherine Greenlaw
a year ago
Five stars for these guys, and more if I could give them! Their work is always impeccable. No matter how busy the place is, John and his crew take the time to go through all the details, from explaining engine issues to helping choose the right snow tires. If you're looking for a garage you can trust, you've found it here!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Auto maintenance, Battery, Oil change

  J Mason
3 years ago
It's worth staying local. Super friendly, accommodating and knowledgeable. John did what he said he was going to do and did it on time. The day before a long holiday weekend he was slammed but still managed to get the job done and done right. Needing new brakes and rotors he called me to give me options. A few hours later he was calling to tell me the job was done. Impressive because I don't typically expect this level of service anymore. I have called him 2 days prior to my appointment. Overall cost was comparable to taking it out of the way to the dealership. Highly recommended.

  Sandra B
5 years ago
Reasonable Prices, Awesome service, efficient, detailed oriented and straight to the facts on your vehicle, these guys ROCK!!COMPLETELY TRUST them with my vehicle anytime!We purchased snow tires from John last year for my husband's car and couldn't be happier with both prices and service we received from them!!Such a wonderful feeling to deal with professionals !!THANK YOU JOHN'S AUTO CREW FOR TAKING CARE OF ME TODAY Much love

  Andrew Mackie
3 years ago
Great work and quick service by some solid guys.I talked to John a few times about my 1978 Ford F250 before actually taking it into him to work on it. He was always willing to talk with me about the potential work that would need to be done to my old truck. I asked him to do some engine work and he said he would have a technician look at it. After looking at it though he told me it was going to be too much of a job for him and his shop. He was honest and realistic about the job and the work that needed to be done and I appreciated that. He said that he could do the new tires and some other maintenance though. While working on my truck he talked me through each step, explained each piece/job, and gave me choices along the way. He even had me come down to make sure I knew the exact tires that I was going to get and to make sure that I was happy with them before he ordered the set.Fair pricing, no up-selling nonsense, and honest people. I recommend getting your car serviced here.

  Eric Payne
6 years ago
John's shop is a solid family run garage in downtown Ipswich. To get right to the point: I won't go anywhere else since I saw all the rave reviews for them and then brought mine and my wife's Jeeps there. John and Chris know their craft and are excellent mechanics. They tell you what the issue is, what they can do, options, prices and they get it done. They are very accommodating, friendly, and there is no BS here, just excellent high quality work. Just fantastic!

  Kelly Ruzicka
6 years ago
I just moved to Ipswich and was in need of new tires. I randomly took a chance by walking into John s shop to inquire about new tires. John stopped what he was doing to assist and provided me with several options and personal recommendations to best fit my needs and budget. The most impressive part was how he went above and beyond to complete my car early in the A.M. despite my scheduling mishap. The same week, I also had my routine maintenance scheduled at my Volvo dealership. They offered to price match my tires, but after the authentic & friendly service I received at John s shop, it was a no brainer for me who I d rather give my money to. John s Auto can already consider me a longtime customer. Service like this (especially auto service) is extremely rare these days and John sets the bar high!

  Evan Robitaille
a year ago
Best in auto repair in Ipswich. Received top notch customer service, the work is quality and timely. Excellent price on new tires. Thank you very muchServices: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Bradley Miller
3 years ago
I let John know exactly what I was looking for in a tire over the phone and he got right back to me with 3 tire options at very reasonable prices. Great experience all around. Other larger tire shops seem to just treat me as a number, here I felt like John cared about doing a job done right and making the customer happy. I will be a returning customer!Services: Tires, Oil change

  Ashley Hunt
2 years ago
John has been a long time family friend. where do I begin...Thisan is one of the most hard working professionals I have ever met bar none.if you are in Jam he can ALWAYS help....John had gone completely out of his way to fix my car, for a road test the next day. he stayed late and woke up before hours just so that I could make in time. Even if he MIGHT not be able to help that day, he will get you in as quick as he can. I have nothing but wonderful service over the years. I HIGHLY recommend him.

  Justin Planasch
3 years ago
What a great customer experience! I had researched some larger tire fit outs for my 17 4Runner that were not for the faint of heart. John took up the challenge and the results were right on! Great service, honest quick results. I will definitely be going back for the Jeep.Services: Tires, General repairs & maintenance, Wheel alignment, Oil changeServices: Tires, General repairs & maintenance, Wheel alignment, Oil change

  Jay DeAmato
a year ago
Stopped in under pressure with a looming road trip. The thing I will say, was to be greeted with such great attitude is why I ll go here for life. Not to mention they stopped what they were doing and saved the day and fixed my car. So refreshing to see hard working competent people who also have such great people skills. Treat them well. Five Stars all the way.Service: General repairs & maintenance

  Jeff Gavin
3 years ago
Had a great experience at John s Auto. Had a little trouble with my Sequoia. John and team provided great service and made sure to keep me updated with my truck s status throughout the repair. Highly recommend. Friendly and fair.Service: General repairs & maintenanceService: General repairs & maintenance

  Kristin Eisenzopf
5 years ago
I walked into John's office unexpectedly on a Saturday and despite having never been there before and with no appointment, he helped me out as I was from out of town, with a broken down car. He and the other mechanic there were super helpful and friendly and literally stayed overtime and saved my day. They were professional and were referred to me by name by some local residents...clearly trusted in the community. Thank you! Would go back again and recommend in a heartbeat.

  Dakota Hamill
3 years ago
Best experience with a mechanic I've had. Old school loyalty. Fixed a flat tire I had on short notice, gave me multiple options, even read my check-engine light to let me know how serious the repair would be before getting new tires. Would go back to again next time something is wrong with vehicle.Service: TiresService: Tires

  Erin Smith
3 years ago
John Gianakakis Jr. got my truck in immediately for a check engine light. He solved the issue instantly and spotted another very important need that was looming. Saved me a huge headache. In one day s time, he replaced rear brakes, changed oil, and replaced a malfunctioning sensor. Never hesitate to contact John for your auto needs you will get prompt response, honest expertise at reasonable cost. We fully trust John; you should, too.Craig Smith 1/12/21Services: Electrical repair, Auto engine diagnostic, Brakes, Oil change

  Nick Cuffaro
a year ago
I had an emergency issue with my car at 3 pm they close at 5pm. John and Chris went above and beyond to make sure I was able to get home to my family. I could even say they made me feel like family. I would highly recommend and will go nowhere else for all my auto repair needs.Service: BrakesService: Brakes

  Richard Corder
3 years ago
This is the epitome of great service, terrific value and home town accessibility. Love JJ and how he (and Chris) not only take care of our cars (and on occasion the boat) but also our family... he cares! There is no better place to get world class service in our home town. We are blessed to know you man! Thank you for doing you!

  Craig Smith
8 years ago
Twice in the past few months, JJ has accommodated emergency repairs on my family's two vehicles. One of these repairs was needed last minute on a Monday holiday! He remained in constant contact with us with choices and estimates during the troubleshooting process. He patiently listened to my novice description of what had occurred in each instance and explained what he was going to do to try to diagnose the issue. I would recommend him to anyone who asked.

  David Oliver
7 years ago
For my father, Frank Oliver, who wanted to write a review but didn't have a Google account:John Citgo is very honest and dependable; a great place. They have always been good with scheduling my maintenance and have gone above and beyond to give good service. I would recommend John Citgo to anyone.