Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Judy Stewart
3 months ago
They does a good job very respectable and attentive to your needs never had a bad experience with them.
Fly Standby
a year ago
I was a little scared to come here because of some of the reviews but I m glad I did. Absolutely fantastic service and they were able to take my car and give it back in a few hours. Will do business here again.
Jesse Cook
3 years ago
My family has been going here for years, even though we no longer live near Hyde Park. They are always super professional. They take care of the problem in a timely manner and always do an incredible job. Great service, too. I'm always amazed at how wonderful they are. I drive an old car and their work alone is keeping it running smoothly. Professional, kind, and succinct. Again, great work, will always recommend given the opportunity. If there was a rating above 5 stars, they deserve it. Best service.
Jason Schuster
3 years ago
Customer Beware! I would just like to reiterate what many customers have already stated on this site. The owner, Tommy, and his employees are, plain and simple, downright rude people with awful customer service. I used their shop initially for some basic work (inspection, oil changes, etc.) and found them easy to use for these jobs. However, when I sought advice or prices for more complex work, they were short and unwelcoming with their responses.As a repeat customer, they even hung up on me if they did not like the question (e.g., how much would it cost if I bring in this part to install). I understand that shops make a buck on parts overhead, but is it necessary to hang up on the customer if you don't like the question?Likewise, they have been rude and condescending when I inquired if and why certain repairs were necessary. I now wonder if some work they did was necessary at all.That said, I initially gave them the benefit of the doubt because my neighbor recommended them, but after multiple instances of this type of behavior, I would not recommend them to anyone. If you're looking for a quality mechanic who cares and is willing to spend a minute explaining things, check out Joe at Dedham Service Center. Otherwise, avoid this shop like the plague - Tommy and his crew are the worst.Service: General repairs & maintenance
Daniel Berrios
6 months ago
Good prices, and they do a great job fixing your vehicle
C. R. The Beautiful 1 Clarke
2 years ago
I was able to drop my truck off before they opened and I got it back in a timely manner. Plus Tommy was very courteous. They also informed me of what else is wrong with my truck without me having to ask. That's very appreciative.
Alex Brice�o
a year ago
I walked in to ask how much they are selling the Jeep parked outside. Some old apparently sick white gentleman told me, " I dont know, get lost" I guess he didn't want to be bothered jajaja!, I felt discriminated by this gentleman, very rude..., AVOID this shop. To him, my prayers. Shop was empty, no jobs... I guess liberals are paying the price!
Vivienne Shalom
2 years ago
My husband and I have taken all our cars there for the last 15 years. Tommy is a pleasure to deal with...honest, knowledgeable, fair prices, and reliable. I don't know what we'd do without him.
Carolyn Taylor
4 years ago
I went to get a tire repaired and before I went I spoke to someone who I informed that I sent two people there already and that it local and two door down from where we work. Both people said they person they dealt with is a grumpy old man. I said maybe he was having a bad day when they went. So this other person went and came back and said his must have bad days everyday because it is a grumpy old man who she spoke to and if her car was drivable she would of went somewhere else. I said I take my chance because I don t t want to keep driving around on my tire like this. Sure enough I meet the old grumpy man. It s nice to have a business but when you as miserable as he appears it makes it hard for people to deal with such behavior. I didn t get my car service and I won t be recommending any kind of service to that business. Attitude plays a big part to keeping a customer even for small jobs.
Mary Shepard
5 years ago
Tommy has sold me 3 cars over the years fixed all my cars and taken very good care to make sure the cars I have we're safe . His prices are excellent and he is the one ly mechanic I would go see.Tony his long time employee or parner idk is great and listens too.I can't say enough good things about this place.They are busy all the time for a reason. They are that good!
Christian Cherisclair
4 years ago
They did an awesome job in my car. However, their customers service either in person or over the phone is extremely poor. They are really rude!For service quality it is an A+ but for customer service it is minus 1000.
Ted Hilaire
4 years ago
I just experienced the worst customer service at this place. This place was suggested by some peers on Facebook and I decide to check it out. When I arrived in into the office there were three men in the office sitting down talking switch other ignored me for literally about a minute or two looking at me and back to each other to continue talking. The boss or whoever he is then finally decided to acknowledge me and I spoke to him briefly about with the issues I was experiencing. He then instructed me to come in tomorrow morning to drop off my car. This morning I went over with the intentions to drop list drop off my car, But once again as great of the same brevity and while talking with the boss He had an attitude and he also wasn t looking at me in my face and was attempting to open a door while I was still speaking with him. I feel like I was treated this way because I am a black male, due to the lack of respect shown and attitude towards me.
Denise McLellan
2 years ago
I can always rely on Tommy to do a great job while being reasonable and fair. I've gone to HP Spring & Brake for years. Now my dad and my kids all go there whenever they need work on cars.
Duane Mitchell
8 years ago
This is as good a garage as you can expect to find. The last garage I used for 31 years. I depend on a vehicle to make a living and I have to have a good garage behind me. This is it. They do all repairs from bumper to bumper. There's a body shop in the back too. Next door is a major parts distribution warehouse so you're not waiting for parts to be delivered. The rates are very fair.
b sullivan
2 years ago
They are good stand up guys, been going to them for years with a variety of cars! They get it done at a reasonable/fair price.
First Last
7 years ago
These are normal people who are genuinely concerned about your vehicle. Very fair prices. They are willing to listen to you and work with you to come up with a solution. Highly recommended.
Parvin Duffy
2 years ago
Great shop to have work performed on any vehicle. Friendly, thorough and professional. Highly recommend to anyone. Honest mechanics
james murray
6 months ago
Great professional service and fair prices
Wenda Andre
6 years ago
They have been working with my car for about 3 year now and they have been nothing but good to me and amazing. the service is great love the service.
Patricia Stavris
2 years ago
Call the day before to make an appointment and When I brought the car in in no time it was done. Great work Tom, Thank You