Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J Hilly
3 days ago
My experience with Akiki was great. The work on my BMW is always done perfectly. They really care about customers and making sure they are satisfied. I appreciate the updates , welcoming at home family feel when my car is being serviced. Thank you to Carlos, Vlad, the ladies in the front office for always being so helpful informing and kind.
jasmine sosa
4 days ago
Excellent Customer Service. Top recommended for auto repairs! I was taken care of by Akiki after being hit by a truck and my car looks brand new! Literally could not be more happy. I would 10/10 recommend to anyone who is looking for a great and reliable team to get the job done!!!
Tracy Smith
3 months ago
My experience with Akiki was very professional. The staff was very professional, very informative and good at returning calls and updating of the work being done. Luis, was my mechanic and he was very nice and professional. Shakoya is very professional and such a bright light and bubbly add to the front office. Always smiling and very personable. I would recommend Akiki Auto Body to friends and family. I had a great experience!
Zenaida Guzman
4 days ago
I had to wait for my car to be done but it was great the wait my car it s like new they are fantastic of what they do really professional THE BEST is Akiki Auto Body !Thanks for the help you offer your customers!!
Barbara Peck
3 weeks ago
Amazing service! I had an accident and the tow driver from Akiki wouldn t leave until I had Made arrangements to be picked up. Their follow up is very professional and consistent. I was able to track all activity on my car. Special shout out to Vlad.!
Stephanie C
a month ago
Great experience! All staff were professional and friendly! I had to wait almost a month to get my car in the door, but once in they supported my claim and did a fantastic job. Worth the wait!
Carolyn Ivens
4 months ago
They were absolutely great to work with! My insurance company really dropped the ball on a few things and Akiki worked with them and me to get everything figured out. I couldn t be happier with the repairs and the communication!
Valeria Mayers
2 months ago
I appreciate the reminders and updates on my car s progress. Never a rush job. I also love that the inspection is needed before giving you back your car. I was unsure if my car would come back to me done right.
Joe Cain
6 months ago
Akiki Auto Body worked on our car after an accident. They were amazing. They are by far the most responsive, positive and friendly repair/tow shop I have ever worked with. Our car looks and feels brand new! If I ever need help in the future I will return. Special thanks to Darren & Richard for all of your help.
Linda Delaney
a month ago
Leo is amazing, so are his employees. And the bodywork came out amazing! He is also my go to for mechanical issues. I definitely wouldn't go anywhere else.
Joseph Corsetti
2 months ago
Yes I love going to a local body shop that is thoroughly trusted and has an outstanding reputation led by a local leader within the community as well as throughout the Boston area..
Brandon Fein
2 weeks ago
I have been here twice now and the service is exceptional. From the front desk to their service team everyone was extremely helpful and friendly. Will be back if ever needed.
Precilla Blaise
a month ago
Customer service was great. Shoutout to Vlad, he was very helpful in explaining everything to me! Would definitely recommend!!
Shannon Corriea
2 weeks ago
Everyone was very nice, as well as professional, and I was kept updated about my vehicle's progress on a regular basis
Danny Nunez
4 months ago
Thank you Elias Akiki. I will alway Trust you/Akiki with my vehicle repairs. You guys are the best shop in Boston hands down. Love that you fought for proper vehicle repairs and OEM parts. A+
tony daly
a month ago
Every time I go to Akiki body shop all of the workers are so nice to me! It s always a great experience!!
Zaki Polad
3 months ago
They were able to replace my rivian windshield AND do the Calibration so I didn t have to go to the service center. Also detailed my car for free.
Natalia Berthet Garcia
5 months ago
Extremely thoughtful and communicative staff! Car was in beautiful shape when they returned it to me after fixing it due to an accident. Highly recommend!Service: Body & TrimService: Body & Trim
Michael Leelman
4 months ago
Great workmanship and customer service. We were their first Rivian fix and they went above and beyond to ensure the job was completed to the highest standard.
Brett Oteri
7 months ago
My family experienced an accident where a man had a heart attack and drove into our driveway totaling two vehicles and damaging another one. As you can imagine we were in need of immediate attention and lots of repairs and replacement vehicles. These guys and gals were impressive how attentive and detail oriented they were. This will be my family and friends shop for anything needed moving forward. Services: Steering & suspension repair, Painting, Body & Trim
Susan Milliken
a month ago
Best ever Auto Body shop! Had a time pressured job and they worked me in ! It was a beautiful repair!
paul thom
4 months ago
Simply amazing!Everyone that I spoke with was top shelf and professional and they did an amazing job with my vehicle!Akiki is next level!
Nason Heywood
5 months ago
They were so friendly! Akiki was able to get working on my repairs sooner than I expected, and were helpful with answering questions along the way. Thanks everyone!Services: Electrical repair, PaintingServices: Electrical repair, Painting
Sandra Wright
5 months ago
Akiki is the best auto body shop around. The work is quality and they work tirelessly with the insurance companies to get the work done right.Service: Body & TrimService: Body & Trim
Jazzy Sunshine
8 months ago
Very unorganized, even though I had a scheduled appointment to drop off my car, they could not even find my paperwork that I filled out weeks prior. when I dropped off my vehicle for body repair. Then, there wasn't any communication weeks after until I called. Then, when my car was finished, it was sitting for one day, and they didn't notify me. Good thing that I called them. Lack of communication. The end result, my car came out ok. I would have given 5 stars, but customer service is not on point. The first impression is the lasting impression .
Nicole Gunn
a year ago
I walked into the Auto Body Office after my accident the service was nothing less than TOP TIER!Customer Service is amazing, the staff is friendly, helped me manage my expectations and even arranged for me to be picked up by Enterprise.I appreciated receiving the text message updates and link to monitor the changes to the invoice as the repairs progressed. I was relieved with the car being detailed. Returning to a vehicle after an accident can be difficult.Upon returning to retrieve my car I was greeted without having to explain who I was, fully understanding my invoice with the keys ready for me. I left knowing that my only choice for repairs and service will be Akiki going forward.
Michael Lyons
3 months ago
Attention to detail is an understatement akiki goes above and beyond from start to finish. My truckLooked like it was brand new.
Barry Anechiarico
4 months ago
The Akiki auto-body shop was professional, easy to work with, and they did a great job.
Gianluca Morle
3 months ago
Excellent customer service, communicqtion and quality of work. Akiki went above and beyond and were a pleasure to work with.
Jade Guerra
5 months ago
Akiki kept me up to date with my repairs and finished faster than estimated. Great service.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim