Quick Lane at Balise Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nico Vazquez
a year ago
Both Jason Arruda (general manager) and Chris Sneed (service manager) have been incredibly great whenever I need to bring my cars in to the dealership. They have a very professional and helpful team, and I can tell they go far and beyond to take care of their customers. I highly recommend Balise.

  Jill Albanese
a year ago
I just purchased my second truck from Balise Ford. I worked with Michael Boden on both occasions. My overall experience both times was very stress free, I did not feel pressured at all to purchase and ultimately ended up with a very fair deal.

  Helen Raftery
3 years ago
If I could have given zero stars, I would have. Arrived and was told to return between 2:30 and 3:00. Upon my return, I was told 3:00 or 3:14. At 4:00, I was told that the would let me know when the job would be completed. Someone gotBack to me at 4:45, full of excuses about why it was taking so long. Businesses should now scheduling and limitations. There would be no need for a review line this if I had just been told that there was insufficient time to complete the job. Two hours I still no vehicle.

  Tamika
6 years ago
Worst experience, went in for an oil change not only did they charge me for the works package after I specifically requested just an oil change, they spilled oil all over the transmission, the windshield and all under the roof of the car. They also put the wrong miles and next appointment date on the sticker on the windshield. After i drove home the car was smoking from all the spilled oil on the transmission. I drove back to find that they were closed, I called to talk about the poor service provided no call back or anything. Overall terrible careless service, would not recommend.

  Katie Rowan
6 years ago
AJ was great to work with! I also met a salesman named Drew who I am excited to discuss my next car with as he was very polite and happy to explain the differences between the newer models to me.

  Dax Fountain
6 years ago
Terrible customer service. Not honest at all. Sign says service while you wait, but they ask you to drop the car and can't guarantee or even tell you when it might be ready. How is that quick service? False advertising at its best! Whoever runs the show over there has no clue what they are doing. Will never go back there again or recommend to anyone. Absolutely terrible experience

  SANDOS SANDOS
a year ago
Awesome experience from Rick at this facility. From initial online scheduling to waiting area I give this business 5 star.

  C Tynan
a year ago
Jeff was extremely helpful and friendly, I will definitely recommend Jeff to others. The whole process went very very smoothly thank you.

  Joe Adam
6 years ago
There is better customer service and a better experience at the DMV. They are horrible. I hope the mangers is reading these reviews and does some thing about it.

  Eric Johnson
5 years ago
State no appointment needed, service white you wait. but rarely the case

  Gary Lopez Jr.
9 years ago
better off going to a jiffy lube, place is not quick, and not very honest

  p walkie
5 years ago
Good work, clear cost, friendly service

  Brian Grindell
6 years ago
Awesome dealer awesome staff