Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
capeallstars
2 weeks ago
I ve been using jiffy lube in Hyannis for years. Today, I noticed new employees. Very pleasantly surprised with how friendly and helpful they were!!! Excellent experience!
Shelly Morrison
2 months ago
First time here and was pleasantly surprised that you get free top ups and your car vacuumed with an oil change!!! Rhonda that manager was very nice and explained all to me. I will be back
Lisa Taylor
5 months ago
I needed air in my tires and the gas station closest had a gas truck blocking the air pump. I drove around the corner, asked how much to buy air. The woman working there smiled and told me air was FREE, and SHE insisted on filling my tires and refused my many offers of a 'monetary tip'I found this refreshing and rare. This Jiffy Lube is THE BEST!
bobbypim1
a month ago
Hi, I asked the technician to check my transmission fluid its 2014 Ford F150 4 x 4, your company offers transmission flushing which goes through the same port with the dipstick is to check the fluid underneath the vehicle. I was told that you guys do not check transmission fluid when it s on the transmission Sounds a little fishy so I may have to start doing my own my own maintenance
Susan Ostrander
a month ago
A great team helping me to keep my 15 year-old car on the road! Love the offer of free top offs as my car is burning oil.
Ethan Mahoney
a week ago
These guys and gals are great. It's in n out service and you get to top up in between oil changes
Apollo Silva
a month ago
My visit at that location was awesome. Rhonda the manager is always pleasant and does a fantastic job running the shop. 5 stars for Rhonda Ryder
John S.
5 months ago
While I have used the 'services' of this store, it will never happen again. My wife went to this location to have a simple oil change. We take the car to real mechanics whenever anything else needs to be done. This time, when the technician was finished, my wife paid the bill and with her receipt was presented with the ring handle of the dipstick and the comment, by the way "this broke when we checked the oil." My wife didn't know how to react. No offer to fix it (at either their cost or ours) just sort of.... adios. (How did they actually check the oil?)A real mechanic drilled out the top of the piece that was stuck in the dipstick tube and inserted a screw to allow removal. I then purchased a new dipstick and have sworn off of these clowns.I have to ask, "how many other women have been left wondering what to do about a similar situation?"Service: Oil change
S K
2 months ago
Great service as usual. Apollo was very professional and helpful- even advised me on the correct oil I should be using since the dealership I recently bought the car from didn t. I recommend this Jiffy Lube to anyone looking for honest and professional service.2/10/24- As always great service! Highly recommend. Thank You Rhonda, Mark & Ollie!Service: Oil change
John Greene
4 months ago
David N, Rhonda R. and Mark C are outstanding representatives of your company. Professional, Respectful and gave much appreciated advice for maintenance of my vehicle. Thank you very much!!!
Maryann Deignan
7 months ago
I went to Jiffy Lube in Hyannis & it was a breeze. I got service after waiting about 10 minutes. The attendant was friendly& welcoming& listened to my requests. The whole experience took around 15-20 minutes& then I was on my way. I would recommend their services!Service: Oil changeService: Oil change
Jessica G
5 months ago
Rhonda and her crew were absolutely amazing. Helped me out immensely and were thorough, friendly and quick. Highly recommend.Service: Oil changeService: Oil change
Jose Eduardo
3 months ago
I had the best experience with Jiffy Lube. They are so professional and respectful. I loved and i will be back soon
Donald Edwards
9 months ago
One of the few car service places on the Cape I don t have to wait to be seen! Been here twice and Apollo took great care of me both times. If you need an oil change, go here first.Service: Oil changeService: Oil change
William Daly
a year ago
Everyone at this location is always so quick, efficient, and friendly. Sure, you need to wait for a little bit depending on how busy they are. But with just 3 bays and an oil change taking 10-15min plus checking the filters and fluids, no one should ever complain about the wait. I had James this time around and he was fantastic. Never pushed changing out a filter that didn t need replacing, didn t push another oil type other than what I ve used in the past, and chatted a little when he was able. I do wish they had some more space/a lift to do a tire rotation, but 100% happy continuing to come here for an oil change. 100% recommend this Jiffy location to everyone in the area, and I ll 100% continue coming here versus the dreaded dealership! Thanks to the whole team!!Service: Oil change
Jessica Winiarski
8 months ago
Incredibly slow service, staff is extremely miserable. There was 8 cars behind me and multiple people left. Worst experience Ive had for a service . Waited over an hour in line to be rudely talked to by some women working. First thing she said to me was we probably don't have your oil nothing like welcome to jiffy lube! sorry for the wait. let me go check to see if we can service your car today . I was told after they dont have my filter or oil at a place that mainly does oil changes? lol poor excuse of a business. Its all about customer service. Just go somewhere else don't waste your time here.
Ariel Folkerts
a year ago
Highly recommend this location!I went for an oil change and experienced an issue afterward. The manager was quick to connect with me and offer a resolution. The team on-site we re super helpful as well. I hadn t planned to go back after that experience but their response totally changed my mind.Thanks again!Also, once you re in the system, you get alerts and reminders about when to go back for service - which is so helpful.
jtc993
4 months ago
Been coming to this jiffylube for awhile and have never had any issues or complaints, it's a quick place to get your oil changed.
Henry Gray
9 months ago
This place used to be great, I've taken my car here many times and my wifes as well. Im not sure what happened but they cant seem to keep parts in stock. The organization is sub-par and leaves much to be expected. Today, I arrived and waited behind 6 cars, which took approx. 1.5 hours to get to the counter. once the truck was inside the bay - I was informed they did not have a plastic cap for the trucks engine block. not allowing them to complete the oil change. They were very un-apologetic and acted like waiting in line for an hour and a half was not an issue. I left in great disappointment. I used to go to this Jiffy Lube to avoid the deathly grip of Balise Ford - honestly the worst acerage on Cape Cod. But Jiffy Lube has let me down, and its really too bad because this Jiffy Lube used to be great.
Donna Tierinni
4 months ago
Very kind and respectfulBetter then the one on talcottville rd in vernon,connWho still owes me money
Corina Lima
a year ago
What a great experience at Jiffy Lube Hyannis today!I was able to get my oil changed while I waited in my car. My kind, professional and considerate Jiffy Lube team, went above and beyond for me and my car this evening.I'm so thankful for the attentive consideration that Tony, Apollo, Marcus and of course the man in the hole below my car, "Kevin" shared with me today. You are each amazing men. Thank you for looking out for me and helping me feel cared for. Especially after a stressful week. I appreciate each of you. Thanks guys!!!Kind Regards, Corina LimaServices: Auto engine diagnostic, Oil change
Laura Penwarden
a year ago
Apollo is the man. Nice, Professional and has a great attitude. He is replacing my low light bulbs. I come here for oil changes and they are efficient and professional and even look for the coupon if there is one out.
Kim Thomas
a year ago
Every time I have my oil changed here it is quick, easy and I m on my way soon after. They also are really good at letting me know if they see something else wrong, once it was a tire and this time it was a crack in my radiator. They go the extra mile and I appreciate that.Service: Oil changeService: Oil change
Jaydine Lee
9 months ago
Super kind and friendly mechanics. It was a bit of a wait, as they were busy that day, but well worth it. I wish I could remember my mechanics name to give him a mention.Service: Oil changeService: Oil change
Peter Vennerbeck
a year ago
I went to the Jiffy lube in Hyannis and could not be happier with the level of service I received. My invoice says it was February 18th, 2023, I remember everyone being very friendly and professional. The kid who checked my tires was very friendly and taught me about locking valve stem caps that I did not know I had. James Ryan was very professional and explained all of the services I was receiving that day. He asked me if I wanted additional service, if I remember correctly he suggested a new air filter and new wiper blades. I decided not to get those as money is tight these days. I was happy that I felt no pressure from him or any of the staff. I felt welcomed in the shop and also that everybody had my vehicles best interest at heart. I highly recommend Jiffy Lube of Hyannis on Pitchers way. 10 out of 10 service!
Cindy Bangs
a year ago
Waited about a half hour 45 minutes but it was worth the wait. I didn't feel rushed and they attended to everything that my car needed. Topping off the antifreeze to making sure I got the best oil that was right for my car. Only downfall was that they checked the air in my tires and each tire had a different gage of air in it and they didn't fix it. Not sure if that was part of the oil change or not other than that I was happy
Resa Pieces
10 months ago
$113 for a synthetic oil change for a toyota Carolla?for 4.4 quarts of oil?and my change oil light was not reset to boot. Nah never again. I pay $65 at a car dealership. My coworker who has a large truck that takes 6-7 quarts of synthetic oil pays $110 at valvoline(and they don't even make you get out of the car) .This is a problem.Service: Oil change
Anna S
a year ago
I went late in the day and I was in pretty quickly. Service was as expected for a oil change, I will say it's cheaper for me to go to my dealership but it's faster at Jiffy Lube. I paid about $30 more than if I sat at the dealer but it took less than an hour and so often the dealer gets backed up so, break even I guess!
Bobbi Marsh
a year ago
I was very SATISFIED with the experience I had at Jiffy Lube. The wait wasn't long and the Employees were VERY FRIENDLY, VERY COURTEOUS AND THEY ALL HAD A GREAT SMILE (which you DON'T always see in some Employees anywhere) I was asked what I needed ,I just needed a top off of my fluids and a back windshield wiper because I was goin on a trip off Cape. I was in and out in no time. I HIGHLY RECOMMEND going there. You'll leave with SATISFACTION and a SMILE .
Kristen Smith
a year ago
Great experience - professional, friendly, and very quick service. I have used them a number of times and I am always happy with their service. Definitely recommend!Service: Oil changeService: Oil change