Jack's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caroline Sullivan
a month ago
Matt was friendly and accommodating, and the staff were thorough and efficient, fixing up a few issues and getting the car back to us same day. The online system for inspection and billing information was also easy to use and made the whole process simple and transparent. Would absolutely return for future services and recommend to others!

  Charlene Pierotti
3 months ago
Wanted to find a place to take my Audi rather than dealer. Since I'm a Holliston resident so decided to try Jacks. I am so glad I did. Matt was very personable and helpful. There was a delay in getting the parts and he kept me up to date. They did a great job on repair and cleaned car so it looks brand new. I will never go anywhere else highly recommend.

  Dreashawn Harper
9 months ago
I wanna give a huge shout out to jack for helping get my 2006 g35x back on the road after sitting for 2 months because of a bad transfer case. I looked around at different shop but they all quoted me something i was not comfortable with. When i had came across Jacks i had called and they gave me a number i could not refuse. I did further research and find out that alot of my car friends come here even people from outta town, so i knew they had to do good work. Brought my car in on Monday and Wednesday she s ready to go out the door, no mores harsh vibrations while i drive or come to a stop, car feels amazing! I am more than grateful and would definitely be a loyal customer!

  john medeiros
3 months ago
I work in the area, Jacks has been servicing my companies trucks for years. The staff is friendly and accommodating. They conduct their business straight forward, and I would recommend them to anyone!

  Phil DeStefano
10 months ago
Once again Jack's Automotive has exceeded expectations! The team there is excellent and the new shop is immaculate. These guys really know their stuff and are super helpful diagnosing issues and fixing them in a timely manner. Would recommend time and time again and will definitely be going back for all my automotive needs!

  Kevin Caro
a month ago
I took my car to Jack s automotive and had a great experience the technicians and shop manager were very helpful and knowledgeable. Will definitely come back in the future.

  Nathaniel Borne
a month ago
Friendly staff, Great waiting area and they get the job done right. If you are struggling to find a place to get suspension work done to your lowered car look no further because they do it all!

  Maggie McKeown
10 months ago
Went into Jack s Automotive with a slowly nearing flat tire, just looking to get some air put in it. Before doing so, Jack offered to fully inspect my tire, just to make sure there was nothing wrong when he found a nail in it. He offered to remove the nail and repair my tire for free. I m so thankful! I was in and out in less than 10 minutes! I m a repeat customer of Jack s Automotive, and will continue to be. Thanks Jack!Service: Tires

  Cassandra Campana
11 months ago
We've used Jack's twice now and have had a great experience both times. They fixed an airbag issue that another auto repair shop wasn't able to fix. They also fixed a tire issue in just a few hours after we called. The customer service has been excellent - Matt has been upfront about what to expect for the cost of services and has stuck to that. Their prices have been reasonable and service has been excellent. We will continue to use Jack's without hesitation for future auto repair issues that come up.Service: Tires

  Meghan Umlauf
2 months ago
I ve had nothing but great experiences here! Very professional and the waiting area is clean enough to wait in if you need to!! I highly recommend!

  Ok Crab
a month ago
Static Cars need an alignment ? Come here

  Andrew Gavin
9 months ago
Fantastic service!!! Brought my truck in for its inspection and asked if they'd check things out, overall health check. They took it in and checked everything, made some recommendations, and didn't charge me a cent! (Only paid for the inspection)... Matt at the desk informed me too that they took the time to vacuum my truck out too - no small task with a shedding dog and a baby as my primary passengers! Absolute class business and I couldn't recommend more!Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto interior vacuuming

  Rebecca Girouard
a year ago
I am not from town, but found myself with a bad tire one day. I called Jack s and they were able to fit me in, fix the tire, and I was quickly on my way. The waiting area was nice and clean and everyone was very pleasant to deal with. I wish I did live locally so I could continue to use them for my vehicle services. Definitely recommended!Service: Tires

  Maria Bischoff
7 months ago
This place was so professional and kind. From the moment I inquired about getting my truck first. They were responsive and very knowledgeable. Thank you to Matt the Manager who truly took care of my truck and kept me up to speed the whole way from the estimate to the completed work. I would recommend this place 100%!

  MAnny Julakis
a year ago
My friends and I have all gone to Jack's Automotive for our needs. Jack and his crew provide quality and efficient service at fair veryprices. Jacks automotive is convenient as they are modified car friendly but they do service regular cars as well. One of the only places I am familiar with in the area that does alignments on lowered cars.Service: Auto tire replacement

  Tore Andre Flo
11 months ago
Yesterday these guys promptly helped me replace a flat tyre.In a few minutes they took care of my problem, and they helped me in less than twenty minutes, without having made any appointments.It was an emergency, but their availability and friendliness was commendable.I highly recommend turning to these specialists. See you next time!Service: Auto tire replacement

  Peter Tselikis
10 months ago
My son services his 1990 Mazda RX7 and Ford Escape at Jack s Automotive, so I brought in my Cadillac SRX, to diagnose transmission problem. I can t say enough about the owners and management of this establishment. You can search as many shops as you want, you ll not find a more qualified, professional, informative, accommodating and most of all, MORE HONEST , group of guys !!! They go through your vehicle thoroughly, they send you a complete report with pictures attached and go over it in its entirety, either in person or over the phone. There s absolutely no upselling pressure, they let you know what needs to be done, the cost of repairs and when it needs to be done by. I m so happy my son was referred to Jack s Automotive by a close friend. This will definitely be the only shop to touch all our families vehicles. Many thanks to the ownership and management of Jack s Automotive for taking care of my families vehicles. You guys are the best !!!Service: Transmission

  Aimee Myott
10 months ago
Very happy with the services received! Our car has had an oil change and AC unit fixed. Was easy to schedule an appointment. Great service, friendly staff and seems that we found our automotive home!Service: Air conditioningService: Air conditioning

  Rob Evans
a year ago
Great service! These guys go above and beyond to help out even on things that they don t have to. They helped me sell my truck when the frame was rusted and checked out my new car. I m really grateful for the additional help and feel like it s keeping in the legacy of quality honest work from Nick s Central Garage that was there. Highly recommend.

  tammyandcorey
a year ago
I had been coming to this garage for years (and our family vehicles as well) and the recent change in management have successfully improved upon an already fantastic shop operation. Matt & team are experienced, expert, thorough and importantly, trustworthy. The onsite improvements, estimate & approval systems are great (and crazy efficient).Solid garages are hard to find.. so highly recommend Jack's Automotive.Service: Tires

  Brendan Sellers
11 months ago
Jacks automotive is an outstanding mechanic shop with great prices. Jack and his team didn t bat an eye to take in my car that had mouse damage inside and out. He repaired any evidence and pulled out junk that I didn t know could come from a car. I will gladly recommend jack and his team to anyone I know.

  Cameron Todd
a year ago
Jacks just fixed up my Tacoma. Phil did an awesome job getting it back on the road. Jack and Griffin were super helpful with all of my questions. The manager, Matt, did a great job communicating with me and keeping me in the loop. I am looking forward to working with Jack's again! Thanks for making what could've been a stressful experience so easy and seamless.

  Irfan Rahim
a year ago
Very professional, honest, and reliable. Would 100% recommend them to anyone looking for auto service. My previous mechanic of 17 years closed shop; I tried one other mechanic here in Holliston, and would never go back. Jack's crew goes above and beyond to take excellent care of their customers.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change

  Meghan Rosenberg
a year ago
I cannot say enough good things about Jack's Automotive! I got a flat tire on a very busy weekend and not only did Jack get me right in but he was able to repair my tire in just a few minutes. Exceptional customer service and friendly staff, I would not go anywhere else! Thank you Jack!Service: Auto tire replacementService: Auto tire replacement

  Erin Lauze
a year ago
I have used Jack s a couple of times since they opened. They have been accommodating with my issues, have been able to get my car taken care of in a timely manor, and make it easy for a mom with a young kid to get her car issues addressed. The manager and staff have been friendly as well.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  John Tselikis
10 months ago
I have been using Jack s automotive for a couple of years now, and have nothing but compliments for the crew here. Not many places offer such great hospitality and workmanship. I highly recommend this shop to everyone!Services: Wheel alignment, Auto maintenanceServices: Wheel alignment, Auto maintenance

  Cortney Black
a year ago
I was having horrible soujds coming from my exhaust system. I know the exhaust system can be vague for needing repairs. I came to Jack s (not the first time!) and he looks under the truck and had an answer for me in roughly three seconds. Turns out it was a fairly easy fix and it was done and back on the road in less than two hours. Jack is a genius! Matt, the manager of the office is such a great guy. He anders the phone and is knowledgeable. He follows up and makes sure his customers are well taken care of. I m very happy to have found an honest and competent mechanic.Services: Exhaust, General repairs & maintenance, Auto maintenance

  Scott Guilbert
11 months ago
Brought my Crosstrek in for alignment after installing a lift and they did an amazing job. Came here after multiple recommendations and I m glad I did. Excellent service! This is the only shop I ll be coming to from now on.Service: Wheel alignmentService: Wheel alignment

  Derek Spindler
a year ago
Jack's Automotive is the best in the business. Incredibly knowledgeable and offers the best service in town. Jack will always treat his customers like family and their vehicles as if its his own! Fast repairs and competitive prices. Good to see a hard working mechanic who has great passion and pride with his work. We always go to Jack for our automotive repairs because he has never let us down!

  Bob Brennan
a year ago
I have brought 3 cars to Jack and he is always knowledge, honest and very fairly priced. Also, very fast turnaround time which is hard to come by lately. He told us what needed to be done and what could wait. I would recommend Jack's Automotive to anyone looking for anything car related!