Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tim OBrien
4 months ago
Everyone here is very kind, serving your car repair and sticker renewal needs.The folks are top notch!
Steve Jones-D'Agostino
a year ago
As a first-time customer, I experienced excellent service and hospitality. They even gave me a card to fill out with my name and snail-mail address so they can annually send me a reminder at the beginning of that month that I need to get my car inspected by the end of that month. Smart practice, when it comes to customer retention, attraction, and engagement.
callie bakker
a year ago
I have to say that the owner Tony of Jacks Mass Inspections and all of their employees restored my faith in humanity. My car happened to break down today and I luckily pulled into their business. They were fast to help me and my toddler who were stranded during a snow storm. The owner called us AAA for me and even helped to drive my car back. I can t thank them enough for helping a very stressed out mama. The customer service was above and beyond and I will recommend them to anyone. Thanks x A million !
Melissa Danza
9 months ago
So fast and easy! Was a dream getting my car inspected and were extremely friendly. Highly recommend.
Jonathan Norton
7 months ago
Awful service and very rude, has no knowledge of automotive repair they couldn't even replace a light bulb when they failed my brother's car nor could they pick out or tell where an exhaust leak was and somebody else's card
James OHara
2 years ago
I got there on the second day to the last of the month at 3:00 p.m.One other car was in front of me and one in the bay being inspected. I was in and out really quick.Nice people, so glad I chose to go down to get it done there. No long lines or any problems whatsoever. I will definitely be a return customer, but next time I won't wait till the end of the month
Lena
a year ago
the employees (and owners) of Jack's deserve 6 out of 5 stars. super fast, professional, friendly, AND they guided me through minor body repairs that would make my cracked bumper more secure. fantastic women owned and operated business.
Zen AF
2 years ago
Jacks' USED to be the best, most fair auto repair/inspection place around. People raved about it and referred others constantly.Now, it's definitely not the same. The family - especially the younger members - appear to be in it for the money only. They don't seem to be the honest, well trained, neighborhood auto mechanics.I recently needed an inspection sticker. I decided to get new tires and brakes, which led to front sway bar links, front upper control arm, front and back strut and coil spring assemblies, pretty much a new suspension I picked it up the day before going for my sticker.Guess what my car was FAILED for?Steering and suspension!!!He said my front end was loose and asked me if I had a mechanic!?!?!? Perhaps fishing for work?I say that because I brought my car to 2 garages and an alignment shop and was told there was no reason that I should have failed my inspection.If you can't trust the person who's performing an inspection on your vehicle, why would you bring it to them? I'd like to think that a person diagnosing repair problems isn't doing so in hopes of getting a job out of it.Anyway, I've spoken to a few other people who have the same issue with Jacks' as I do and you can guarantee that I won't be returning.Good Luck y'all if you do!
Debra Nichols
8 months ago
This is a great place to come get your car inspection done, Very friendly owners & employees. Very knowledgeable
Rachel Wilson
6 months ago
Very friendly, super efficient. Great service overall.
Daniel Coes
3 years ago
I've been here multiple times now for our two cars. Super friendly, no appointment required, easy in-and-out service. Never waited longer than 10 minutes, and I go on Saturdays normally. Five stars.
Debbie Ennis
3 years ago
I've gotten my motorcycle inspected here for the last 3 years. I won't go anywhere else.I saw the young man detailing another car while getting my car inspected. He was so skilled and his attention to detail was impressive. I made an appt right then to have my daughter's car detailed. He did a phenomenal job.
celia shampine
4 years ago
Highly recommend! They are friendly, straight forward and accommodating. My boyfriend took my car in after my sticker didn t pass and was running late and she waited after closing to inspect my car again! So sweet.
Bob Clark
5 years ago
Very pleasant wait for my motorcycle sticker. Friendly and courteous as well!What a contrast to going to the Hog dealer in Leominster! I m thankful I ll never have to go there ever again!Two thumbs up!
Thomas Rokicki
5 years ago
Had a lot of issues regarding, not having my proof off registration, then I didn't have the right tags even though I was registered, etc etcI made quite a few trips and the employees were very sweet and felt my pain of these silly little flaws that held up my day.Great people, very understanding.Easy place to access and they move very quickly.
Jamie M
2 years ago
I liked the convenience and the staff was very friendly when I have used in the past. Twice now have gone on days when the website says they are open only to find it closed. Need to update the hours. Won't go back a third time to try, will find another place.
Shihan Qin
2 months ago
They re nice and efficient
Michael Morin
a year ago
This is my second time getting inspected and both times I found Jacks's to be extremely quick and thorough. The staff are very professional and looking forward to next year.
Just A Sub
3 years ago
Very personable and professional service! I've never had to wait more than 10 minutes and I've never had an issue with my vehicles.I will recommend Jack's to anyone and everyone!!
Anthony Spangler
3 years ago
Took my wife s car for an inspection during the pandemic, sat outside on a chair overlooking the lake. So relaxing, employees were professional and happy. 10/10 experience. I ll be going here for everything now.
Cloudz Thompson
6 years ago
Great service and they have the same goal as you too get your car running and/or get your wheels inspected. However, they also do great maintenance work. Commercial companies with vehicles, or anybody with vehicle(s) should give john(owner) a call!!
Jennifer Rebeiro
3 years ago
I was in a pinch for a last minute auto inspection and came across this place on google. I love that they re dedicated to inspections. There s a line to the left to line up for your inspections. Hand the guy your registration and $35 cash and your in and out within a matter of minutes. I spend my wait looking at the lake on the right side of the building.
Rachel Filipek
3 years ago
I have been taking my car here for inspections for the past 4 years and they have always been quick (I have never waited more than 15 minutes) and professional. Would recommend and will continue to go every year!
Irene Irudayam
4 years ago
They are very fast, accommodating and friendly. I would highly recommend this place for inspection stickers and other auto needs. People of Holden, let s support this local business.
Z Z
5 years ago
Very pleasant to work with. The owner is honest and didn't try to sell me anything. Such a rare find in Worcester area. I would recommend this place if you want to find an honest inspection station.
Kenneth Carrier
a year ago
Had my car inspection done here. Fast and friendly.
Lisa G
a year ago
Mass Stickers Plus at Jack's is great. They even stayed open for us last-day-of-the-monthers!
Amie Humphrey Facendola
3 years ago
These guys are the best, been taking my cars here for inspections for 13 years and not a single complaint. They are consistently great!
Patti Brank
a month ago
Fast friendly service
Michael Nagle
3 years ago
Brought my truck in for the annual Mass vehicle inspection. Friendly, professional service. In and out in less than 10 min. How can you beat that?