Hanover Shell

4.6 (85)

  1434 Washington St, Hanover, MA 02339
  (781) 826-3332
  hanovershell.com
  Claimed

Auto repair shop Brake shop Car inspection station Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angela Kotlinski
a month ago
Love these guys! We bring all of our cars here. Great service, friendly, professional, expert diagnosis, and they take the time to explain if I don't understand or ask questions.

  Joseph Ryan
6 months ago
Louis gives you personal service. Quick and accurate diagnosis fair pricing, and serviced my vehicle quickly. I am very happy to have a mechanic that I can trust and rely upon when needed. I highly recommend Louis.Service: General repairs & maintenanceService: General repairs & maintenance

  Lindsay Conlon
a year ago
Everyone here is great but their head mechanic Luis is the absolute best. My family has used him exclusively for years. In addition to being super nice and excellent at what he does he is extremely honest. You can trust Luis to tell you what needs to be done now and what you can wait on if you want. He goes above and beyond and always gets it done right for a very reasonable price!

  Sherlyn Fenton
2 weeks ago
A great service with kind and professional owner and staff.

  Roger Therrien
a week ago
Louis did a great job with my daughters car. A quick diagnosis and repair. HAnover shell has been my go to garage for over 35 yrs. They service 4 family members cars.Service: General repairs & maintenanceService: General repairs & maintenance

  Dave Villandry
11 months ago
Gas was priced competitive with other stations but a lot lower than the Cape. Store and restroom were very clean. The cashier was friendly. What else could you ask for???

  Kent
6 months ago
No problem with self serve. In side staff could be more pleasant and friendly

  Dmitriy Burdan
3 years ago
I have been using Hanover Shell for over 10 years and brought at least 3 different vehicles here for maintenance.The combination of honesty, professionalism, good communication and quality results you find here is difficult to match. These guys are a family business, so they don't have any turnover. You see the same people you trust every time you return.Another repair job well done! Thanks Lewis and Ronnie!Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Jessica Garrett
4 years ago
Excellent service. I appreciate how honest and friendly the team is here at this Shell. The station always looks nice and clean too. It's obvious the people here take pride in their work and in their business. It's really refreshing to see and experience as a customer. Thank you!! My car had an issue with its door locks and this team figured it out and it cost MUCH less than at the dealer. Always reliable, excellent service.

  Dee Ernst
5 years ago
My husband and I have been having our vehicles serviced at Shell for about two years now. Every time I need something I continue to be blown away by their customer service. Not only do they do great work but, the services are always done in a timely manner. My dad was a mechanic and always did the work on all of my cars, he s older now so I decided to make the jump to a garage. Their prices are affordable and very reasonable, this is coming from someone who never had to pay for labor! Like I said about their customer service, they know not only me but my husband and kids by name. They have picked up and dropped off myself AND my kids so we were able to get our car fixed and it was done same day. My engine just started overheating, no problem drop it off and we can do it today. They go above and beyond every single time. I can t say enough about Luis, Ronnie and their employees!

  Lucian at ATX Electrical
4 years ago
I purchased new tires online and had them mounted and balanced here and the experience was excellent. I called and was able to go right away and everything was done within 2 hours or so. Will definitely be back.

  Krista Brown
4 years ago
My family has been coming here for years. As mentioned they know most of us by name and have never had a bad experience! Stopped by today to get gas and figured I d ask if they do batteries. Took the time to test both my original battery and my alternator before confirming it was my battery. Had a new one in 20 minutes later for the same prices I d seen by less reputable shops online. Fixed a nail in my grandmother s tire yesterday and filled her tank. Honest, reasonable, and fast service.

  Jacob Moisan
a year ago
Great repair shop fully capable of making major repairs in addition to normal inspections etc. I got my Highlander's water pump replaced here and it works great!Service: General repairs & maintenanceService: General repairs & maintenance

  Chris Bannister
3 years ago
Excellent place, excellent service and excellent staff. Always get oil changes, stickers and any other service I need here and have for years. Trustworthy and reliable and I always recommend them.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Kat M
5 years ago
Great service! Ron was able to service my daughters car in a very timely manner & took care of everything at a price that was very reasonable. I ll defintely be using their services again.

  Don But
4 years ago
Great job!! Everything was perfect, the staff was friendly the job got done fast, right and at a fair price. Louis was a pleasure to deal with.

  Kelly Deveau
4 years ago
Raymond and Lewis were awesome the other day when I needed a State Inspection and oil change! All the guys in there are great! Beautifully remodeled too!

  Michele Bickford
4 years ago
The employees here went above and beyond for me when I needed my inspection sticker. On top of that, they were the friendliest nicest people ever! Will definitely recommend and do business here again!

  Chuck Wilson
6 years ago
Lewis is reasonable and thorough. He always offers detailed explanations of what's going on, what are the options, and what he would do. I love going here and walking over to Trader Joe's or Panera for a cup of coffee while I wait!

  Dan Jones
7 years ago
I was using the Stop and Shop rewards and the pump said "you've saved $0.60 per gallon", the pump charged the normal amount. When I went inside to ask about it they told me that I was out of luck and there was nothing he could do because I did the transaction outside, if I did it inside he could help. He then told me I must have done something wrong and he wasn't giving me money and to go away. When I said if he can't help at all then he's lost a customer he said "Whatever, get f*** out anyway then". Classy service, I'll be going elsewhere for gas from now on. Lost a customer over $9... way to go moron!

  Joseph M
2 years ago
Clean location, set right across from the old Hanover Mall. Pump was in clean and newer looking condition. Price of gas at my time of visit was about 10cents a gallon more than two other stations in the area

  Terri M
6 years ago
If I could give 0 stars I would. I brought my car in for an inspection while I was down here for work. Told them when I dropped off my car I needed a new drivers side brake light. I came back an hour or so later to see a rejection sticker on my car. I asked why and they said I had no brake lights. Someone was supposed to come out to talk to me but never did. I was told it was probably electrical and I needed to get someone that does electrical. I live 80 miles away, and had to drop my car off at a dealership in this area, rent a car, take a day off work to come back here today to ger my car. Only to find out, the reason the brake lights did not work was because in a Kia, if a light blows out it will stop the brake lights from coming on at times. If they had replaced it like I told them when going in there, I would not have had to rent a car, miss a day of work or spend $$$ on diagnosis at a dealership. When I brought this to the attention of the owner, he yelled at ME then began to mock me when I told him if they just replaced the bulb, none of this would have happened. He told me it was my responsibility to find what the issue was. YOU ARE A MECHANIC! You cant replace a bulb? Worst experience ever. Rude. Disrespectful. Childish. Lost hundreds of $$ of dollars becasue he could not replace a $5 brake light. Will be reporting them to the better business bureau.

  Mark Lombardi
4 years ago
They always get my car in quick and do a great job. They've solved problems that other shops couldn't. I wouldn't go anywhere else.

  Wes DiBona (WeaslyD)
10 months ago
Got me in and out quickly after I procrastinated on getting my state inspection done. Much appreciated!

  anthony cutone
2 months ago
Amazing and always helpful

  Nick
a year ago
Great service! Both my vehicles inspection were done very quickly!Service: Vehicle safety inspectionService: Vehicle safety inspection

  Frederick Tilley
4 years ago
The team at Hanover Shell is top notch. I highly recommend them for all of your car servicing needs.

  Glen Ni
7 years ago
Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area.

  Margie Stoddard
4 years ago
Great place to have your car worked on - very knowledgeable with reasonable rates

  SometimesLv x
10 months ago
Good service here on car repairs...

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-1 PM
Sunday Closed

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