Norm’s Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samantha Wolf
3 months ago
Excellent work, excellent price and excellent service! These guys went well above and beyond! Honest and fair, this was the ONLY vehicle repair job I've had done in 25 years of driving that I didn't stress over. Before, during or after they had my truck. I am absolutely HIGHLY recommending this shop!

  valerie schumacher
a year ago
other body shops gave me the run around about fixing rust spots on my jeep wrangler, but not Cody! he assessed my jeep and gave me a really reasonable estimate. my jeep looked brand new when i got it back. he is such a nice guy and a pleasure to talk to. love his big dogs too!Service: Body & TrimService: Body & Trim

  Lily Alexander
11 months ago
This shop is the real deal!!!I went here because I failed inspection for bumper damage and another repair. Turns out AutoExpress misdiagnosed the repair; Cody caught it and was honest with me instead of charging me for a part I didn't need. They also did the repairs that worked within my budget, saving me a ton of money. These guys are respectful, kind, have great communication, and are HONEST. They also have the two sweetest shop dogs around!It's so hard to find great mechanics, and this is especially so if you're a young woman like myself. I will be going to this shop for any other repairs I need from here on out!!

  Kyle Soeltz
2 years ago
Cody and the people at Norm's Auto Body do amazing, honest work. I brought in my Subaru that had one of the front fenders totally smashed in and the door couldn't even open, and Cody worked with me to find a solution in my budget that was 1/3 the price the competition was asking and my car came back to me looking brand new. I would definitely recommend them and I will be going back there for any future auto body work that I need.Services: Painting, Body & Trim

  Mahayla Gernert-Dott
6 years ago
If I could give this place more than 5 stars I would! I'm a 21 year old woman who needed to repair her car on a budget, so I was pretty leery about taking it into the shop by myself. I shouldn't have worried; I was treated with respect. I didn't feel like a girl in a mechanic's shop, I just felt like a person! Cody gave me a range of options, from a full-on fix-and-finish option to a road-legal low budget option, and when I went with the minimum, he agreed on the spot; no hassle or upselling.They had my car for only 30 hours, and the repair came in right at budget! I am very pleased with the job they did. In addition to the good and timely work, the friendly and kind atmosphere made the entire experience of repairing my car actually pleasant (WHAT?!). I highly recommend Norm's to anybody in the area looking to repair their car.Lastly, they have the cutest, friendliest dogs at the shop!

  Anna Rossi
3 years ago
Quality work at reasonable price. I highly recommend this shop. Before and after photos attached. Thank you, Cody.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Mer T
a month ago
Very Nice and Personal gentleman! Very knowledgeable about cars, parts and repairs.

  Mollie F
8 years ago
I can't say enough good things about Cody and his team at Norm's Auto Body! After (brilliantly) backing my car up and over a boulder, a friend recommended Norm's. I'm not a car person, but Cody put me right at ease. He is respectful, kind, hardworking, trustworthy and skilled. We were able to come up with a plan for what he could do for our car based on what we could afford and I could not be more pleased with the work. My car looks like new and the job cost exactly what we had discussed in advance. Places like Norm's are exactly why I love living in the Valley. Reliable, excellent work by good people. Hopefully, I won't back be backing my car into any hard, sharp objects in future but if I do, there is no question where I'll go for help. Thanks, Cody and team!

  Thomas Ferrante
5 years ago
Cody provided a honest assessment and a reasonably priced repair on the 2 front axles of my Jeep. As a college student with little knowledge of cars, I did not once feel exploited or up-selled. When the same axle was damaged in an accident 6 months later, Cody was quick to resolve the issue and went the extra mile to ensure that my car was safe to drive back to New York. I would highly recommend

  Meghan Brennan
3 years ago
Everyone at Norms was incredibly helpful, nice, and did great work with a quick turnaround time. I needed some work done on my 1990 Miata and they worked with me to find a good solution that fit my budget. Will absolutely be going back for all my auto body related needs. Highly recommend!Services: Body & Trim, WeldingServices: Body & Trim, Welding

  Liz Lacey
3 years ago
I took my husband's BMW to replace the front bumper. The owner did a great job in a timely fashion, as promised. He even replaced the headlight washer that is mounted in the front bumper. We had no idea the washer existed. The car looks brand new. Thank you!Service: Body & TrimService: Body & Trim

  Bryon Wells
4 years ago
I had just bought an older used car, and was looking for advice about how to get the most bang for my buck to make it look good, without spending thousands to fix every tiny flaw. Cody really delivered in that department, with good advice on "fix this, ignore that".

  Matthew Rosenbaum
9 years ago
I deliver pizza around UMass and beat up on my Corolla pretty hard. I've been to half the repair shops in the area and since going to Norms haven't been anywhere else. Cody runs a real honest shop and has been consistently fair, friendly, and helpful. I can't recommend them highly enough.

  Paul Castrale
7 years ago
Cody gave a reasonable estimate within seconds of seeing the car. All of my requests were met. The repairs were quickly completed and of good quality. Easy going and trustworthy demeanor.

  Karl Dziura
a year ago
Cody worked very hard to get the repair done as quickly as possible. When I need more work done, I will definitely go back to him.Service: Body & TrimService: Body & Trim

  Barbie Ann
2 years ago
Currently in the process of getting my car fixed here. Cody is such an honest, down to earth person. And don't leave out his dogs. Friendly.

  Bing Liang
6 years ago
I have three shops estimated my car damage, one is $5000+, second is $4000+, and Norm's estimated $3000+. So I chose to fix the car with Norm's. My final cost is even lower than the estimation cost! I'm very happy and want to recommend this shop to all of you.

  Sarah Riley
a month ago
Always does a great job and for a great price

  Richard gegetskas
a year ago
They did a great job fixing my rusty work van. It came out fantastic! It looks like a new van. Thank you!!

  EY Yan
6 years ago
Cody is a very nice and honest person. He does good job for very reasonable price. I highly recommend him!

  Angela McNamara
3 years ago
Super great service and value! Cody was incredibly helpful fixing my bumper very quickly and efficiently. Amazing service and people!Service: General repairs & maintenanceService: General repairs & maintenance

  Lyn Ducharme
a year ago
Owner Coty provided exceptional service, experience and knowledge for a quote to repair my rust spots. Thank you!

  Rj
5 years ago
This is the best place around for quality work!! Cody provides honest work at reasonable prices! Always a pleasure to deal with !

  Rhine Merten
8 years ago
Small and personal. Cody dealt with a host of car problems for a very reasonable price. Really great folks.

  Devonna Ballard
3 years ago
Thank you so much for everything Cody. If anyone is looking for the best auto body shop to go to, this is the place hands down :)

  Eric Model
5 years ago
Outstanding auto and people skills. True professionals. Would also give more stars if I could. Especially agree with the prior comment - "Reliable, excellent work by good people"

  Sam Reffsin
6 years ago
Cody and his whole staff are great. Extremely honest and fair. Will not take advantage of you!!

  Kun Wang
9 years ago
Great guys with affordable price. The person I like most is their assessment guy, he is a technician and knows what he is saying.

  Anthony Nichols
2 years ago
Norm does honest business and treated me fairly. Plan on coming back.

  Aditya Dodda
9 years ago
Super helpful guys. They get the job done.