Dressel's Service Station

4.9 (81)

  161 W State St, Granby, MA 01033
  (413) 467-9411
  dresselsservicestation.com
  Claimed

Auto repair shop Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Branca
3 weeks ago
Dressel's saved me, twice! The receptionists are so kind and listened to me empathetically when I called in a panic after being screwed over by another mechanic. They are quick, efficient, and are happy to explain the car's issues before proceeding with any work. Their prices are more than fair for the high quality work that they do. Most recently, I had my car towed there after my brake light came on and I noticed brake fluid leaking.They squeezed me in and had my car back to me by the end of the same day. I will continue to return to Dressel's for any and all maintenance and issues on my 2015 Toyota Corolla.

  Thomas Labrie
2 months ago
Well once again oil change all completed. New rules no more going in the bay to watch. I use to take this time to look under my truck and check out the frame etc. But you know I trust them to do a good job and they check everything out why it s up in the air. But the good news they have a brand new waiting area coming. Complete with phone chargers and Wi-Fi along with coffees bar. Wow. All we need is cookies. Maybe Paula can make some lol.

  Sam Wilson
4 months ago
Excellent, affordable, and speedy service! You'll be in good hands at Dressels! I had my car towed here after the red triangle "!" light came on in my Prius. They under-promised and over-delivered which is a customer service mantra I personally subscribe to. They told me that they might not be able to look at my car for a week, and already checked it out, ordered, amd installed the part within 2 days. Although that unfortunately didn't resolve all the issues with my car, it did fix one of them and Nick was very empathetic and patient in explaining what the issues were and what my options were for replacing my hybrid battery through a vendor he trusts. I greatly appreciated his expertise and am so glad that AAA recommended Dressels! I will definitely be back for future car maintenance needs.

  Courtney Murphy
4 months ago
First time using this shop and had a safety concern. All the staff was incredibly friendly and took care of the issue even on a day they were completely booked up. They also took the time to explain to me what the problem was so I could understand it. They went above and beyond, I will absolutely be a repeat customer!

  Justin Packard
2 months ago
Got me in and out when all the other local shops were booked out a month, so not only did they fit me in but they did great work on a timely schedule! My new go-to place for sure!

  Mark M
2 months ago
Dressel's Service Station is first rate! They are honest, competent and service oriented. I have always had good experiences with them.

  Paul McCloskey
11 months ago
Was in a pinch having just put 4 new tires on my car on a Friday morning, and in need of an alignment. Had to head to Buffalo Sunday night, was told initially they were full but upon sharing the specifics of my situation, they managed to squeeze me in right away. Quality work and incredibly friendly staff. Would happily recommendService: Wheel alignmentService: Wheel alignment

  Tony Proto
6 months ago
Unfortunately I'm from out of state and I needed to get a tire replaced on my trailer and it was too little for them to bother with. It wasn't as though I was asking him to do it for nothing I'm willing to pay I can't physically change it myself. I wasn't asking for it to be done at that moment.They don't seem to be very understanding.

  Tim Pennington
a year ago
I went to Dressel s because I heard great things, and they did not disappoint! I have an older vehicle with a long list of problems, but they worked with me and helped me fix the more pressing issues. The mechanics that I dealt with, Nick and John, explained everything to me in a way I could understand. The receptionist, Paula, was a pleasure to talk to and was very helpful. Thank you guys for doing what you do! I d give more stars if I could! Highly recommended.Services: General repairs & maintenance, Auto engine diagnostic

  Cindy Szyszkiewicz
a year ago
Dressel's Service Station is very good. The mechanics are well educated to work on vehicles. Getting an appointment is quick and the work done is completed in a timely manner.The staff is friendly and helpful when asked questions and explaining what needs to be done and what has been done.The only thing is, the prices are a bit more than other service stations in the area.

  Vadym Levchyk
6 days ago
Good place to fix cars. Service is good

  Kristen Naglieri
a month ago
I went in for an oil change and left happy and satisfied as always. Thank you and I'll see you in 3,000 miles. Service: Oil changeService: Oil change

  jenny marinuzzi
6 months ago
Great service! Funny how tie rod end links make your car sound like it s falling apart. Will definitely came back again.Service: Steering & suspension repairService: Steering & suspension repair

  Heather Tracy
a year ago
They provide very friendly and professional service. When I needed to follow up with them about a persistent brake issue, they listened and were extremely considerate and helpful. Would absolutely recommend them to anyone and everyone!Services: Brakes, Auto maintenance, Oil changeServices: Brakes, Auto maintenance, Oil change

  James Musto
2 years ago
Dressel's is fantastic. I've been taking my vehicles to them for a better part of a decade. Any car problems I've had big or small they've helped me out. Everyone down there is extremely friendly and knowledgeable. I'm happy to live near such a reliable auto shop.Service: General repairs & maintenanceService: General repairs & maintenance

  Timothy Brock
a year ago
Pulled in the parking lot with a flat tire. Brand new tire to. They took me right in, nick put the truck in a bay. Diagnosed the problem as a puncture to big to patch or plug. He said it would take an hour to get a replacement tire. So he put the sparetire on, so we could go get breakfast and return when the tire was there. Went to breakfast, then returned to Dressels. The tire was in and showed me the hole in the tire. Yup! It was big. They mounted and balanced the new tire put it back on my truck, spare too. Paid my bill and I was on my way. Thank you Nick and the entire team. Best customer service around.

  MAUREEN BENOIT
9 months ago
I was looking for somewhere more convenient for car repairs. Dressel s did a great job and it didn t take me long to get an appointment. I will definitely be back.Service: General repairs & maintenanceService: General repairs & maintenance

  Jesse Adams
7 months ago
The oil change for my car was done quickly and the service dept. at Dressel's is always second to none! Thanks!

  Mr Rennert
3 years ago
Dressel's Has some of the best Mechanics and people working for them that I have ever experienced in the service industry.For 20 years I have had multiple foreign and domestic vehicles serviced there with excellent communication From the minute I called, to Updates on the repairs all the way until I'm handed the keys picking up my vehicle! From the simple battery install to Involved gas tank replacement The work and prices are outstanding! I would recommend them to anyone with the utmost confidence!Don't hesitate to stop in with your vehicle needs as they will be taken care of swiftly, competently and at a very fair price!Services: General repairs & maintenance, Engine repair, Wheel alignment, Brakes, Battery

  Anne Bryant
2 years ago
My friend and his extended family have gotten their cars fixed here for a long while, and when my car acted up on a long trip (I work in Granby frequently and live in Downeast Maine), I brought my car to Dressel s after hours. Paula manages the customer service with joy and helpfulness, and I was so glad the busy mechanics were able to resolve my safety issue to get me home to my family. I had an overheating problem, and many garages would try to sell me a pump, thermostat, or sensors whether or not it was the real issue (I know from experience!), but these folks did the simplest, best fix to keep my motor safe. Word from my friend is that they ve always been honest, knowledgeable, and reasonably priced. Maybe I ll always get work done at this end of my trips to work.Services: General repairs & maintenance, Oil change

  Jennifer Plamondon
2 months ago
Always the best service ! Highly recommend for all problems and needs.

  lauren brunault
2 years ago
Great locally owned business. I went in around 7:30 the day before Thanksgiving with no appointment when my headlight went out - - even the day before a holiday they had me in and out quickly and off to work. Much appreciated! The fact that they work on hybrids is also a major bonus and was a determining factor in me purchasing a hybrid vehicle.

  Meg Lacasse
2 years ago
Scott and the extended family at Dressel's are experts who know how to take care of any problem you have with your vehicle. Family and friends and the community are are priorities for all of them and it shows. They do everything for my car for me, they do it right, they give value, and I never have to worry about my car. And everyone is nice to talk to!Service: Oil change

  Joshua Sikorski
3 years ago
I have been going to Dressel s since 2016 and I can safely say they are the only people I want servicing my car. They are upfront about everything that is needed, prompt with service and timing, very affordable for great mechanics, and overall very friendly people.But the two things that stand out most for me are the top tier customer service and willingness to help to the best of their ability on short notice. Every time I ve been in the waiting room (pre Covid) they know all their customers by first name and are very quick to greet upon arrival. If your ever unsure where to take your car, take it to Dressel s, I promise you won t be disappointed.Services: Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Battery, Oil change

  Vika Gardner
4 years ago
These guys are the best! Friendly service, with terrific attention to detail. They found a problem I didn't realize was there, saving me from being stranded out on the highway. Honest to a fault as well. They keep my older car running as she should. I wouldn't go anywhere else now.

  Mary Seid
3 years ago
Great service and knowledgeable and honest mechanics. I've been bringing my car here for 6 years because they always get to the heart of the problem rather than offering temporary fixes. They have always followed through with their work if a part isn't working correctly.

  Flora and Fauna Farm
3 years ago
Dropped off my truck for an incredibly overdue alignment the other day and it was done by lunch time. Truck feels GREAT! Guys in the shop cashing me out seemed super nice as well. I'll def. Bring the truck back for other things..

  Megan
2 years ago
This is the only place I get my cars services. I been going for years now! They are always friendly and take care of my car when it needs a repairs. I am a curious person, so when I ask them about a repair they take the time to answer any questions I have. I recommend this place for anyone who needs an honest, friendly and trustworthy mechanic.Services: Exhaust, General repairs & maintenance, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Marcus Barrows
6 years ago
I have used this service station for years. It is family owned and the family is absolutely wonderful. The service is great and they always treat you with honesty and respect. You can bring your own parts or they'll be happy to obtain them for you. Plain and simple you will not be sorry bringing your car here.

  AMichael Fleming
5 months ago
Excellent work, communication, price. Best around.Services: Electrical repair, Auto engine diagnostic, Engine repairServices: Electrical repair, Auto engine diagnostic, Engine repair

  Opening Hours

Monday 7 AM-4 PM
Tuesday 7 AM-4 PM
Wednesday 7 AM-4 PM
Thursday 7 AM-4 PM
Friday 7 AM-4 PM
Saturday Closed
Sunday Closed

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