Consumer Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Mattson
9 months ago
I go here for all of my auto needs, and you should too! The staff is always super helpful, and lend a helping hand if needed. Tony is great and has bailed me out on quite a few occasions. Save yourself time and money, and shop your auto needs here!

  Joseph Boissonneault
6 years ago
I'm not surprised that the negative comments are anonymously left... More than likely disgruntled ex employees or desperate competition. Fact of the matter is both Tony and Mark who manage the store and run commercial are extremely well rounded in automotive and both very good with customer service. The retail staffing is knowledgeable and if for some reason they don't know what you're asking for, they can always go to the commercial guys. Great inventory, and if its not there they can usually get it within a day. Highly recommended.

  Jennifer Entwistle
3 years ago
Stopped in to attempt to get my trailer hitch properly fitted after a failed attempt at Advance Auto. The shop that installed it originally had us in something that was unsafe, a 2inch box with a 1 7/8 ball bolted into it. It was wiggling all over the place. Rebecca went above and beyond, not only ensuring the pieces she sold us fit on my car, but put them on there herself in the parking lot! As a clueless woman when it comes to cars, she totally saved me a huge hassle. She did all this, in the middle of the COVID pandemic, with a mask on and all. I had to stay outside or close to the door as my 4 year old waited for me in the car. She was incredibly generous and helpful! I couldn t have asked for more.

  Kenny MacCarthy
9 years ago
2 good experiences with CAPs. 2 weeks ago I went in on a Sunday AM and the guy at the counter couldn't have been more helpful finding my wiper blades.I went back today because I couldn't figure out how to install them ... thought I might have the wrong ones. Tony Dacruz (manager) said "Come on. Let's take a look". He came outside with me, took off my old ones and installed the new ones.Now THAT's what I call small town, friendly, "local" service!

  Family Circus
5 years ago
This place seems to have the best prices, and if you're having the work on your vehicle done at Gloucester High School, CAP gives you a great discount on your parts! The employees here are incredibly helpful.

  George Staboulis
6 years ago
For gloucester it's ok ! but in comparison to the other real stores like autozone and pepboys just forget this store . Sometimes they don't have a common oil for transmission or for engine . Oil like 0-30 or VI transmission oil for gm !Like i SAID it's ok for gloucester but in comparison with any real car parts store like the autozone and pepboys are very poor on selections and also service !

  Mark Unis
6 years ago
As of June of last year Consumer Auto Parts and pep-boys both fall under the banner of Auto plus. They were purchased by Carl Icahn and operate under the same corporate umbrella. If there is something at Pep-boys you like it should not be an issue to get it to a consumer auto parts near you ! Hope this helps to clear things up

  Tony DaCruz
6 years ago
george, heads we have mobil 1 0w30, and your choice of Castrol, auto extra or Valvoline dexron VI. If you need any more help with your vehicle don't be afraid to ask for me. Have a good day.

  Jack Kelly
9 years ago
I go here all the time. I have never had a bad experience. No problems at all. Ever.

  anthony ciaramitaro
2 years ago
Called them told them my make and model of my vehicle ...walked in and out in 5 minutes with my parts

  Gordon Burgess
6 years ago
Never had a problem here, service is fine and I usually find what I need.

  Christian Dysthe
5 years ago
Large car part store which didn't have an air filter for my car. They didn't offer to get it for me either.

  Demichael R.
9 years ago
Its okay. They acknowledge your presence and offer assistance when you walk in.

  Michael David
3 years ago
Nice people great prices on parts and fast ordering of parts

  Steven McDougall
6 years ago
Good Customer service and the prices are great

  Kevin Balestraci
2 years ago
Great shop & the employees are extremely helpful

  Peter Coleman
2 years ago
Good store and helpful staff.

  Jonathan Bevins
8 years ago
Great inventory and always open

  John Perry
2 years ago
Tony D.is da man!

  Daniel Larson
5 years ago
Helpful

  Jacqueline Dasilva
4 years ago
Excellent customer