Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sachin Nikumbh
5 months ago
I have known Cheryl and Bobby for over 12 years. They are the most professional and honest shop that you could find. There have been many instances where they have helped me save hundreds of dollars as compared to services offered at Subaru dealerships. They really are never after your money and will do their best to give you the best advice. Their work is very reliable and of high quality.
Loren Shure
a month ago
Always there to help! Bobby and Cheryl are awesome. They take great care of my car and give great advice helping me maintain it.
Anna G
3 months ago
I m writing this to try to help other people when booking here. I called ahead to book an appointment for my brakes and specifically asked if they thought they could do it in one day (preferable to me) or if I would likely need to leave the car overnight. I was assured over the phone that they would be able to do the brake job same day if I brought it in on X day at X time. I showed up at the pre specified date and time, handed over my keys, and sat in the waiting room to read my book. After more than an hour of sitting in the waiting room they came up to me and said that they hoped I wasn t waiting for my car because they had other jobs to do and wouldn t be able to even look at my car that day. Even if this situation was an honest miscommunication, which hopefully it was, it didn t seem like they made much effort to see if they could even take a look at the car since I was already there (it was only 10:15am at this point). Since I obviously hadn t arranged other transportation plans, I ended up just leaving with my car and ultimately ended up wasting time I d taken off work, which was frustrating. I obviously can t comment on the work they do, which other people seem to like (hence why I called them!), but I can say that my experience with the communication and respect here was disappointing to me. I hope this review can help other people better prepare for an appointment here by knowing to double check any expectations about timing.
Mitchell Freund
2 years ago
I've been a customer of Speen Street Automotive for over six years, originally for my 2009 Subaru Legacy (which I had traded in last year with 160,000 miles for my current 2019 Subaru Legacy). They have been the best automotive service company that I have ever dealt with. They are extremely knowledgeable, very accommodating, friendly, and affordable. I highly recommend them for any work on your vehicles.Services: General repairs & maintenance, Auto engine tuning, Auto maintenance
Chris Chartier
2 years ago
The most honest and knowledgeable Subaru mechanic and customer support you will find in the Metrowest area.Thank you Cheryl and Bobby for taking care of my 12 year old Subaru Outback.The value you provide at reasonable prices is unmatched!Services: Exhaust, Tires, General repairs & maintenance, Body & TrimServices: Exhaust, Tires, General repairs & maintenance, Body & Trim
Andrew Calcutt
7 years ago
They do great work, but only on Subarus. I have been going here for 3 years and have always gotten honest, fair, service and advice, even when it means not fixing something. They even offer free loaners when booking service in advance. I would recommend this pace to anyone with a Subaru.
Seth Porter
6 years ago
My family has relied on Speen Street Auto for over 10 years now. I got a full pre purchase inspection and wheel installation here for my Legacy GT and was very impressed with the quality of service. Dave and his team went to great lengths to accommodate me and work around my schedule. These guys are Subaru masters and will put any dealership to shame. Do yourself and your Subie a favor and stop on by. You won't be disappointed.
Jorgen Hansen
a year ago
Speen Street Automotive is an independent auto shop specializing in Subaru cars.They have great service at excellent prices. They always give you honest advice and never try to push unnecessary services on you.
Yulia R
10 years ago
I have been taking my two Subarus to this shop for the past 13 years.The service is prompt, professional, and honest. You will get an estimate before any work is completed and get your car back on time.Everyone is very professional, there are not hidden agendas and they use Subaru parts.
Samantha Akins
7 years ago
These are very honest people. I called asking to fix my 2 dead headlights and they let me know about a recall on my car, which subaru never notified me about and actually denied the recall when i first called. They saved me close to $300. I will definitely be doing business with them in the future.
Dan W
6 years ago
If you have a Subaru and don't want to go to the dealer for service, use Speen Street Automotive. I've been bringing my 2000 and 2003 Subarus here for more than four years, even though it's more than a twenty-mile drive for me. They have loaner cars so I drop off my car, go to work in the loaner car, and then pick up my car at the end of the day. Dave is great at explaining quotations for repairs, and Cheryl is also great answering the phones and greeting customers. And, they are good about calling with a diagnosis and quotation, and are good about calling when the car is ready.I had to write this review, because this morning was a typical example of how helpful Dave is: I called him with a bad washer fluid system, and told him I had plenty of washer fluid. He started to explain to me how to diagnose whether it was the pump, or a simple hose problem, which he often sees. I said I wanted to bring it in to him, I did, he fixed it, and he didn't bother charging me.And, if you can't arrive before closing time, Cheryl can usually accommodate payment and car pick-up.They're easy to get to, but a little difficult to find, because they're located off the street.
Zach Billings
12 years ago
I drive a Subaru STi which has needed about $10k in maintenance in the last two years so I've developed high standards for auto shops. I only use Speen Street for parts but they've offered me cheaper prices than I find online. Recently I needed oil filters and was on my way over knowing they closed soon. I called ahead and found out I wasn't going to make it in time. The owner recognized me by first name only, having not seen me in months. He said he'd leave the filters by the door with a slip and I could come by and pay another day. You just don't get trust and service like that anymore. They know how to earn your business. Fantastic alternative to going to a Subaru dealer for your parts or service.
Samuel Snyder
a year ago
Cheryl, Bob and the rest of the team at Speen St. Auto are amazing! They're honest, fast, and always happy to help.
Chris W
7 years ago
Very Friendly and knowledgeable about Subarus. Saved me from buying a lemon from Herb Connolly. I would highly recommend Speen St. Auto!
Zac Siswick
7 years ago
They have helped keep my 2002 Subaru alive much longer than I thought possible, providing fair prices and professional service every time.
Timothy Soma79 Johnson
6 years ago
One of the best experiences I ve had with an automotive shop. Fair prices, friendly, quick turnaround time. Highly recommended!
Peter Smithy
7 years ago
I had to get an axle replaced next day, they accommodated, were on budget, and most importantly communicative and friendly.
Ruth Kaplan
4 years ago
Been going to Speen Street Auto for years. They offer great service at a fair price.
David Lustig
9 years ago
I "discovered" these guys a long time ago, and I have found them consistently honest, fair, and nice. They will take the time to help you figure out what really needs to be done, and do it just like that.
DENIS BLACK
3 years ago
40 years of great service to me and my family.
Jonathan
6 years ago
The place you've hoped to find. Very nice, honest and helpful people who know what they are doing.
Michele Fox
4 years ago
So friendly and helpful, not to mention fair prices!
K-Riddle GeeOff
2 years ago
It's Subaru ONLY!
Mark Alcarez
6 years ago
Honest people, good service.