K & S Auto Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Avi Aviv
5 months ago
Andrew has been dishonest from the beginning about the process, the cost, the length of time (hell, it took him over a month to get the parts and then another month to repair the damaged tailgate). He promised a discount and reneged on it under the excuse that the parts cost him more than he expected (which is irrelevant when the insurance pays for parts in full, right?). I had to chase him down week after week to get updates given the endless time it took to repair the tailgate and bumper.I also hear some weird noise coming out of the tailgate area while I drive the car. Looks like something is not screwed or repaired correctly. I wouldn t take my vehicle to K&S again. My first and certainly the last time.

  Qiong Feng
11 months ago
My car slipped off a steep road and cracked the bumper and headlight in last winter's first snow. It was my first accident after so many years, which made me very anxious. Fortunately, after looking around the area for shop with good reviews, I found K&S body shop that really helped with fixing my car.Manager Phil inspected my car promptly, gave fair repair estimate, and they helped deal with insurance, and repaired the car in a timely and outstanding manner. It's been several months since, my car looks and runs like new. I would not hesitate to recommend K&S Auto Body to anyone, to relieve anxiety in unfortunate situation of car accident and in need of body shop services.Service: Body & Trim

  Herb Mafia
5 months ago
I ve been coming to K&S since I was 16 I m 34 now had nothing but the best customer service, a true family business Phill and Andrew take the time to explain every step of the insurance process. They made a very intimidating experience into a easy process

  Terri Regan
a year ago
I've been a customer before at K & S Auto for auto body work after accidents. My mom also had one of her cars repaired there after an accident. Phil & Andrew are great at what they do. Honest & fair is also a strong suit. Picked up my car yesterday and it's perfect ! I highly recommend them . I've since moved and still brought my car there. Sean LewisServices: Tires, Body & Trim, Wheel alignment

  Shubhajit Mitra
6 years ago
A co-worker of mine recommended me to get my 2016 Honda Civic fixed from K&S after an accident. My car was fixed fairly quick ( 5 days) and Phil kept me updated throughout the course of repair. The repairs were on the passenger side doors, fender and re-painting the passenger side. They had also vacuumed and cleaned inside the car. I am very impressed with the quality of work Phil and his team had done on my car and I highly recommend K&S for autobody works.Thank you Phil !!

  Noah
4 years ago
This was my first experience with K&S. My 14 year old car needed to have significant work done. I was very nervous about having my paint matched as I take very good care of my car.Phil and K&S exceeded my expectations and even with the pandemic, got my car finished faster than I would have expected. The quality was top notch and I would recommend K&S to anyone that cares about their vehicle.

  Amanda Formica
3 years ago
These guys have exceptional customer service and did excellent work on my car- after I was rear ended they got it looking good as new. I was impressed with how friendly and helpful they were, communicated proactively, and how they went above and beyond to advocate for me with the other drivers insurance company and made sure a rental car was available for me. It s not fun getting into a car crash but they definitely made it a smooth recovery. Highly recommend!Service: Body & Trim

  Sinna P.
5 years ago
Phil is easy going & wonderful to work with. I was pretty bummed that my car was in rough shape. I was told they had found more damages & had thought it will probably take another week to get it fixed. Fortunately, it only took them a week and my car looks brand new! I had some scratches from a hit & run previously on the passengers side & Phil took the time to retouch it. Awesome job & super happy with the work!

  Timothy Brady
2 years ago
They did a great job on repairing my side skirt on my Chevy Cruze. I was worried about finding a trustworthy shop since we are not from the area. They were able to do it same day and the price was very fair! Recommend 100%Service: Body & TrimService: Body & Trim

  Veronica Winters
5 years ago
Listen to me! BUYER BEWARE!!! NEVER TAKE YOUR CAR TO THIS SHOP!!! NEVER!! At my request, my car was sent back to K&S Auto Shop, Framingham, Ma, for the second time, from a previous auto accident. My car was returned to this shop because K&S Auto Body overlooked checking the front wheels, the first time for a wheel alignment. My car had extreme front end damage done to it while it was parked; another car had backed into it, hitting it hard!! A wheel alignment should have been checked on and done! K&S Auto Body blew it the first time !!! When I called K&S Auto and complained about the wheel alignment and new windshield wiper fluid bottle not being reconnected - the owner of the shop, Phil, told me that he would call the appraiser, and that the appraiser had returned his call, and approved for the wheel alignment to be done. I then put my car back into his shop, and when I picked my car up from K&S Auto Body, it was still driving crooked!!! And K&S Auto never even bothered with doing detailing to my car inside and out! Phil outright lied to me!!! I then took my car to my regular shop (which was not on my insurance carrier's (MAPHRE) preferred shop list) and requested a wheel alignment test (I never told them anything else), and I was told that the front end wheels were still out of line (I have the papers from my regular shop to prove it!) When I called my insurance carrier about my experience with K&S Auto Shop, they told me that the owner of K&S Auto Body, Phil, NEVER CALLED them to request that the appraiser come out to approve a wheel alignment. The owner of this shop and my insurance company were passing the buck back and forth! When I called my insurance carrier again about this dilemma, my insurance carrier changed their story and told me that they had already paid for my wheel alignment to be done with K&S Auto Body and was not going to pay again!! I was trapped in the middle, confused with nothing ever being done about my driving around with crooked wheels! End result: THEY DON'T CARE!!! I ended up paying for my wheel alignment myself!

  Gretchen Anderson
6 years ago
Just picked up my car from them. I was in a minor accident and the car looks brand new! They were were quick, courteous, and very easy to work with. They even detailed my car inside and out. I will definitely come back if I ever need to!

  CYNTHIA HILLIARD
4 years ago
Fast, professional, and very accommodating. The staff is friendly and the owner Phil makes it a point to be sure you're satisfied. I would give 6 stars if I could. I'd definitely refer them to friends and family. Thanks for the AWESOME job.

  L
6 years ago
The guys made my cadillac look better than when I first took it home from the car lot , I couldn t be more thrilled ! Highly recommend .

  Cal McCormick
6 years ago
Brought my Toyota here to fix it up. They did a great job and it's never looked better. Very helpful in navigating through this process.

  DUD
2 years ago
Andrew took my car in for a week and helped me patch up an ongoing rust issue with my truck.Service: Body & TrimService: Body & Trim

  Lawrence Griffin
5 years ago
Good work fair price.