O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley
4 weeks ago
Sent my boyfriend in today for a few things and he had a great experience. Dee was awesome! Give that man a raise

  Conrad Suggy Suggy
a month ago
Friendly staff and eager to assist you if you need any help.

  Wreck it George
7 months ago
Went in to see if they can order a charger for one of the tools I bought from them. it s the battery powered ratchet since my dog destroyed the charger. the manger didn t help much it wasn t Jason I asked him if he can find out if they carry them he said that the tool is useless that I had to buy another tool set. Didn t even bother looking. He seemed pretty rude to me so I got in my car and left I went to Leominster instead they found it no problem and ordered it micky from the Leominster store is always so helpful. Geuss I ll go to the Leominster one over the Fitchburg one from now on. So will the comerical accounts that we have with them in fitchburg.

  Brenda Doty
8 months ago
My experience with Shelly was TREMENDOUS....she read my engine light problem and sold me my directional light bulbs WITH the upmost confidence BY inviting me to look at computer screen with her....she has a gift of communication..SO MY COMPLIMENTS to the hiring team who brought her to the this team

  Keith Lopez
a year ago
These people take care of you ! The manager JASON is probably the most professional, helpful, stand up Guy I've met. I had a SERIOUS problem with my truck and he straightened it out and quick. He sealed the deal for my absolute loyalty as a customer!!!

  Will Sheehan
3 years ago
Better service than Vato Zone and Advance. Not quite as good as Napa in my opinion, but better hours. Reliable place to get parts, order online and pick up in store within 12 hours usually, if it's not in stock already.

  Buddy Ninn
3 years ago
So I had to return a starter for a warranty replacement. Not a problem except it had to be returned to the store where it was purchased. People were very helpful, no attitude. If only I could remember which store I bought it at, they all look the same

  Jaymiebeep Watson
6 months ago
Jason on John Fitch Highway gave us great service.Thankyou

  David Brochu
5 years ago
I went to 3 auto parts stores looking for windshield wiper blades, everyone said, you need to go to the dealer, we don't stalk them. When I walked into O'reilly's I was greeted by Kristie. She also said that they didn't stock them for my car. She then said, let's go take a look. She suggested that we just replace the rubber on them. They only had one insert, she then suggested that I buy the right size, then just remove the rubber from it. She proceeded to install them. Talk about going above and beyond. I didn't even know you could do that. Very impressed w/Kristie. Great service!!!

  sophia LeBlanc
a year ago
Bought my windshield wipers here and they offered to put them on my car for me! Very quick and helpful service.

  J D
6 years ago
Answering the phone while you are in the middle of a payment is a BIG NO-NO. I have a better experience in the past. Maybe they are short on personal?Good prices and parts are on stock always.

  John Drolet
5 years ago
I have gone here for part to my vehicle and I haven't had any problems. The staff has been very helpful. Their prices are reasonable.

  Michael Gross
4 years ago
Yeah I had no problems just one time and that was it gave me the wrong part overall yeah they've been pretty good

  Christine Drolet
5 years ago
My husband prefers coming here for all his auto parts. Great service, fair prices. Staff is very knowledgeable.

  Paden May
3 years ago
I received help from the young, up and coming auto parts prodigy Owen. Really inspiring to interact with a child with that brain power. It was like going to a zoo of people that know a lot about car parts.

  Jenny G
4 years ago
Thank you O'Reilly's Auto Parts! A Special Thank You to Jose !! I called many auto stores. O'Reilly's was the last. It should of been the first! O'Reilly's matches competitors prices at the lowest rate. Great costumer service! Pleasure doing business with O'Reilly's! Thank You Again Jose

  Evan Walters
a year ago
Awesome place with awesome staff, nice to have people that know me there

  Alexis gerard-maillet
4 years ago
As a first experience customer, the workers were very inattentive , too busy talking to friends that were visiting. The workers were also very foolish and unprofessional. A very exhausting and draining experience to be honest.

  jbogan67
4 years ago
They always seem to have what I'm looking for. Reasonable/competitive pricing. The guys are knowledgeable and know what their looking for when pulling parts.

  Rocky Lastella
4 years ago
The manager Jason takes care of us anytime we ask super good guy always the right parts going to visit him on John Fitch highway

  Christie Caron
3 years ago
Bill is a great guy. He held the part kit I needed and helped me find everything else I had on my list.

  Keith Barnes
3 years ago
Had a starter under warranty my 6.o diesel eats them no hassle still under warranty from 2yrs ago- thk u

  Jose Padilla
2 years ago
The most helpful and Attention people, they answered all my questions, a lot experience, very satisfied.

  Curt Burnham
a year ago
Good place for auto partsGood pricesGood selectionFair service

  MDT
4 years ago
Good customer service and they have variety,if they don't they order the part.

  Sean Pulrang
7 years ago
Of the multiple choices for where to buy car parts on John Fitch, the folks here always seem the most helpful when it comes to helping to find whatever I'm looking for.

  Jess Lazuka
3 years ago
Website clearly says they replace bulbs for free. I went into the store and they said no. False advertising

  tara bigelow
4 years ago
Guy sold us wrong parts had to go back and return them also a wrench set that broke. Never will go there again. Auto zone from now on!

  John Ellis
4 years ago
They ordered the correct parts for me abd they came in on time too.

  Adrien Desillier
3 years ago
Good auto parts at the right price seems to have the parts that other auto parts stores didn't have in stock.