Aubuchon Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Desmarais
4 months ago
We had an excellent experience at Aubuchons. The salesperson was extremely helpful with our purchase and helped us get our 20% discount which we had trouble with online. Very happy with them.

  edwin58315
9 months ago
Our neighborhood store is great! The staff is very friendly and helpful. They are well informed and always glad to help if you have any questions. The cats are simply adorable. You come for merchandise and stay for the kitties .

  Norm Pare
3 months ago
As usual, went in picked up the items I needed, and the service was great, professional, thorough...

  Lori Girouard
2 months ago
Order was ready in a flash, I was even asked if I wanted help to bring it to the car. Will do online shopping again with store #1

  Kathleen Leary
8 months ago
Excellent transaction. I ve shopped here for decades and they are located in my neighborhood. The staff is wonderful and always bring the heavy stuff to my car. 5 stars!

  Sharon Brousseau
a year ago
Great customer service #1 it's my neighborhood store my go to. Everyone is helpful and personal. It's a great feeling to walk in to your neighborhood store and you are welcomed with a smile. And thank you Paul for the best customer service. I work in customer service in retail and you would be an A+ to our team

  Brian Guilmette
3 months ago
This is my favorite Aubuchon hardware followed by Gardner and Lunenburg.. then Clinton is a distant third I try to avoid that one.

  Carl Fisher
3 months ago
My experience at Aubuchon s is always possitive. All employees are very knowledgeable and helpful!

  Maryann Fairbanks
6 months ago
Pleasant and helpful staff - good prices and really nice and convenient to shop here.

  Robert Heske
9 months ago
Bit of a bait and switch, and I am not happy about it. Website showed white Lasko 2510 oscillating floor fan at reduced price from $49 to $25. But when I got home from curbside pickup I got a 28" discontinued brand called Comfort Aire. Lasko is a reputable brand and a better product. Not shopping online here again. I called and spoke to the manager - told they don't carry Lasko. Keeping the fan but feeling duped.

  Robert Hill
2 months ago
easy online ordering. pickup was easy, fast and friendly

  Laurie Josefek
7 months ago
Helpful staff, convenient location with plenty of parking and right-sized retail space with most necessary goods and services make this Aubuchon's worth five stars.

  Stephen Hawkins
5 months ago
Ordered and picked up in 10 minutes. Awesome

  Linda Duguay
2 years ago
I was greeted at the door by an employee who asked if I needed help finding something. I told him what I went there to buy, & he took me right to the item! Checking out was great, the employee ringing me up was very pleasant, he always is!I ve never had a bad experience there at the Fitchburg MA store. All staff I ve ever interacted with since I moved here a year ago have been wonderfully helpful & pleasant.

  jean harvey
a year ago
My knees where hurting and I was carrying a 20 pound bag of bird seed when your employee quickly relieved me of the bag and carried it to the car for me.He is always helpful and always finds the things I m looking for.I wish I d looked at his name tag.I will look the next time.

  Barbara Vosburgh
4 years ago
I am very pleased with this store. The personnel are friendly and very knowledgeable. They also help to take my heavier purchases to my car. The personal service is very important to me. I highly recommend this store, plus the bonus received after purchases meet a certain dollar figure is very appreciated.

  Kathie Deschamps
a year ago
You can count on Aubuchon to have what you need. Always friendly service and I love the aspect of having a hardware store locally. They offer specials quite often which I love!

  Ronald Leger
3 months ago
Excellent service. Staff above all expectations. Would recommend this store.

  Justin May
10 months ago
I like shopping here. The people are very pleasant and they have nice cats you can pet too.

  John Briggs
8 months ago
This Aubuchon Hardware store is a great community resource. The shelves are well stocked , reasonable priced and the staff is universally well informed , helpful and friendly.

  pandamayb
8 months ago
I love this store! Always friendly greetings & offers of help!! Love their 2 cool cats, too!!

  Kristen T
3 years ago
I went into the store with an idea of what I needed but the young man was quick to help me when he caught me wandering around. He escorted me to the product he suggested for me and even asked if I needed ancillary accessories like an extension cord. Full line of products and great service!

  Robert Christmas
5 years ago
Wonderful people. Professional service. Always willing to be helpful, to make suggestions and to guide you through whatever project you re attempting to do. Kind of service that you never get in a big box store! Highly recommended, five stars.

  Martin & Linda Chevian
2 years ago
The staff I meet was excellent + very understanding. I went in for two items one you had the other nope. I was looking for two 3/8-16 Steel wingnuts I believe the price was around +/-$1.60 each. The only ones in stock were stainless steel at $3.14 each. I could have tried HD or ACE. This is not the first time I have gone in and tried to get specialty fasteners. Apparently the contractor who checks the stock doesn't always fully restock all the weird stuff or because the supply chains they use is still awaiting stock. Murphy's LAW always wins.

  Tom Cordio
2 years ago
I purchased a flexible toilet braided stainless steel inlet hose at the Fitchburg Parkhill store yesterday. The sticker on the hose wall said $8.99. However, when I got to the checkout, it rang in at $9.49. I questioned the sales associate about the price. In response, the clerk dismissed my question and told me it s $9.49. I challenged him to follow me to the wall in the plumbing department. Reluctantly, he came with me to see for himself that there was a discrepancy between the electronic price and the printed sticker price. Although he ultimately charged me the lower price, I was disappointed by his attitude.

  Tammy Haney
8 months ago
Wonderful service and kind associates. Very happy I went

  Diana Bergeron
5 years ago
Everytime I go into the store, I'm greeted in a friendly fashion, asked if I need help finding anything and if I need help putting things in the car, someone's always there to help. I've been there so often in the past year that some of the employees even recognize me. Love this store! :)

  Colby Aubuchon
3 years ago
I came in looking for a couple things for a project, and left with much more! I love using Mrs. Meyer's products and like to buy in bulk, but those items are hard to find in-store. Today, I went to Aubuchon's, browsed around, and was so surprised to find so many Mrs. Meyer's items- some items I didn't even know existed! They have everything from dishwasher pods to dryer sheets to hand soap refills. This is the place to go for all your needs, from a closet renovation to stocking up on house cleaning supplies.... and more!Also, the staff was welcoming, friendly, attentive, and knowledgable. Great store!

  Shonii DiFrancesco
4 years ago
I love this store. The staff is this stores most valuable asset. They genuinely seem to enjoy working with each other and servicing customers. Gian DiFrancesco is always willing to go above and beyond for his customers.

  Liz Small
8 months ago
They have the fastest curbside pickup ever. And the staff is always very friendly