Valvoline Instant Oil Change
4.6 (178)
419 Main St, Falmouth, MA 02540
(774) 252-5100
store.vioc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Natalie Grogan
a month ago
Professional. Fast. Thorough. Friendly. Highly recommend! There's usually a $10 off coupon online but it's worth the slightly higher expense. And you don't even have to get out of the car!
Ron Domurat
a month ago
During an oil change last fall I replaced my windshield wipers with the less expensive of two options. Recently, on a major highway during a driving rainstorm, the drivers side wiper failed badly creating a dangerous situation. Upon returning for my last oil change, I informed the service rep of the problem and felt they should be replaced but offered to pay the difference in the cost. The rep consulted with the manager who said he was not willing to do that as the warranty had expired. I replaced the wipers at full cost but will not be returning to Valvoline for an oil change. Bad call by the manager.
Nikki Conway
4 months ago
These guys are great and professional. Pat (the manager) really went above and beyond to clear out the acorn storage of the squirrel that had taken up residence under my hood. The team also had no problem working around the jimmy-rigged skid plate I MacGyvered on my car.
K
3 weeks ago
Very professionalFast and efficientPolite and friendly employeesI will recommend them to friends and family(Stay away from Midas in Falmouth if you don't want to be lied to and ripped off )
Carlos Henrique Trindade
3 months ago
The service here is outstanding. High quality and good price. Very honest service, never pushing for extras.
Matthew Chipper Brooks
5 months ago
It was fabulous and quick. The people were nice and knowledgeable. This is my 4th oil change there with 2 different vehicles and I keep going back for a reason! Keep on keeping on!
Mark Fanning
5 months ago
made me do 2 A/C recharges. neither worked. no refund. call better business bureau. nothing. will never return or recommend.
Mariah Teixeira
11 months ago
Brought my car here on 5/8 after what i thought was an oil leak from a previous shop. They were able to accommodate me even though it was not their work previously. I truly am grateful for their help this morning. They diagnosed my car and I went To the dealership where I am under warranty. Thank you for your time and helpfulness!Service: Auto engine diagnosticService: Auto engine diagnostic
Hope
8 months ago
I've been working full time and taking care of a ill loved one so I stopped here on my lunch break to ensure my oil change was taken care of as I had no time otherwise. I have chronic injuries not allowing me to do my own oil changes. I was charged $82 dollars for an oil change covering only 5k miles on my 2018 Honda civic. Feeling completely robbed and disappointed. Wont be going back again.
Dolores Borza
4 months ago
These guys are on point, nice and excellent at what they do!!!!!!I've been going to them for years
Meghan Donovan
7 months ago
Went in for an oil change everyone there was extremely helpful and easy going. I found this place better than the other Valvolines i ve been to. Would definitely come backServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Kathy Ayala
3 months ago
The service is very good and I always am greeted by the staff
Gail Lajoie
6 months ago
This place is great! Fast, efficient, very helpful and communicative staff.
AJR
11 months ago
If you want to get it quick oil change, or many other car services while never leaving your car then this is the place! The prices are reasonable and definitely look online for coupons too.
james lema
a year ago
Friendly, knowledgeable staff who get you in and out as quick as possible. They are my go-to for oild changes. I had a coupon that wouldn't scan properly, and the manager said, "no worries, we got you covered," and he gave me the discount. No hassle or pressure to do things you don't need to do.
Ben .Fretschl
6 months ago
Great experience all around quick service. Good price for the fast service.
George Michael
a year ago
They broke my oil filter housing and denied any responsibility. Cost me $1,200. I have had all 4 of my cars going there for years. Never again. Don t go if you can t afford unexpected damage with no accountability.Service: Oil changeService: Oil change
Jeffrey DeCarlo
a year ago
Very professional, easy peasey, great customer service with a team-oriented process that is efficient, timely, and fairly priced. An additional service, is wiper replacement. I highly recommend.Service: Oil changeService: Oil change
Jamie Lopez
8 months ago
I have been to this Valvoline twice to get our oil changed and it's been so quick and the employees are friendly and helpful. I'll continue to come to this location.Service: Oil changeService: Oil change
Daisha Arianna
3 years ago
I went to get an oil change a few weeks ago, and all of the workers were extremely helpful and didn't try to sell me on stuff I didn't need. I believe one of the employees name was evan and he changed my oil for me in less than 10 minutes! They also helped me figure out why my windshield wipers weren't working and fixed them for me for no charge. The service was incredible and I will definitely be going back!
Mike O'Donnell
a year ago
These guys changed my oil and less than a week later my engine blew on the highway. Completely had to be replaced. Cost me $6k and a load of headaches. I would never come back to this mockery of an establishment nor do I recommend anyone to come.Service: Oil changeService: Oil change
Lauren Bizzotto
2 years ago
Not a good experience. My technician never gave me any paperwork of what was done, no checklist they followed. I don't know if they topped my fluids, checked my tires... I paid for a full synthetic oil change. I tried calling, and my call was not answered.I felt as though because I got there 45 minutes before they closed, I was rushed through. If you do go, don't let them push you out!!Service: Oil change
C Silk
2 years ago
Very good group guys- honest. Trustworthy. Needed a new wiper- I should the guy my old one that kind of fell off and instead of having to pay for a new wiper he just clicked a new piece on so I didn t have to pay for a new one.
Daniel Moriarty
11 months ago
I recently had the engine oil changed and automatic transmission fluid changed at this Valvoline location. Oil change was fine but my Honda immediately started shifting improperly hanging onto lower gears and randomly downshifting on the highway. I brought the car to my regular mechanic who said Honda uses special ATF on some transmissions and using the wrong ATF can cause permanent damage. They got the proper ATF from Honda, changed the fluids and my car is now shifting normally again. I d stick to simple oil changes at Valvoline.
Michael J. Cain Custom Painting
9 months ago
This was indeed the best place I've ever gone to, to get an oil change. The guys there were superb in everything they did. They explain everything. You drive your car in & sit right in the car while they do there job. Definitely be going here from now on!Service: Oil changeService: Oil change
Kalyn Berestecky
3 years ago
Adam and Caleb were super awesome. Oil change was fast and efficient, Adam also showed me how my air filter was ready to be changed and they even gave me $10 off for a filter change as it was my first time at this location! I highly recommend coming here.
Arvind Raja
6 months ago
Prompt, efficient and professional service. Enough details were explained very well.Service: Oil changeService: Oil change
Lin Schmidt
4 years ago
Great team effort! Polite & friendly. Provided options and answered all my questions. They changed my oil, checked all fluids, replaced my battery and two lights that were out. I highly recommend this location! They are open 7AM to 6PM and Sunday s!!
Shirley Frye
2 years ago
I'm always hesitant to go to these places because they either have pressure tactics to upsell or they find something "wrong" etc. Not these guys. Now with the drive through service you are right there to chat with them. And so personable! Very inexpensive and quick no wait.Service: Oil changeService: Oil change
Laura Cox
2 years ago
Very professional. Not pushy at all. Explained everything they did as they did it. Did everything within 15 minutes. Will definitely be returning to them for my oil changes from now on.