AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cole R
4 months ago
Amazing experience as always . Brad is absolutely awesome super helpful everytime . KEEP KILLING IT BRAD!

  Meaghan Loras
3 months ago
The young man Alex that is helping us out at the Wareham location is a great help to my mother and I we appreciate him so very much

  Emily A.
2 weeks ago
Always friendly and willing to help the best that they can

  Allison Morin
3 months ago
Really helpful in getting the right parts for my car

  ROBERT PINK
a year ago
Picked up trans filter & gasket for Th350 trans for eng.swap on p/up they had it in stock 50 yrs. Old instead of $40.paid $9.w/tax

  Milly
2 years ago
The best costumer service you ll ever find. Each employee there is always willing to help and will go out of their way to do so. Notable mentions to Brad and Frank, they re really easy to talk to and they help you understand what s going on with your car. If they don t know they will urge you to go to Chucks auto body which is a lovely place with a respected owner as well. Even when your car is broken down the staff there makes your day a little easier!

  danforth davis
2 years ago
How am I supposed to describe this place other than children not knowing what they are doing. I order an Optima battery that they clearly say will fit my car. It's coming from the Plymouth store. It arrives the next day. I have to call the store to find out what the status is. I get there and it is not only the wrong battery but the wrong brand. One clerk tells me that this is what I ordered (Mr. Hotshot), another says he remembers me from the previous day and confirms my request (and just leaves). Hotshot says that if I had ordered the Optima I would have had to pay in advance. I tell hotshot that if asked I would have payed the deposit. The battery that shows up is too long to fit. Now I only get lip service from Hotshot because it's all my fault. He keeps asking for a part number for the correct battery (I thought that was their job). Why would anyone think to mouth off at a customer that did their part (order and pay when delivered) and make a bigger effort to fix the problem. Too much mouth and incompetence. Fire the person that ordered and Hotshot. You don't need staff that argues with customers, asks to do their job, and doesn't follow through with a proper part order.

  Peter Bellantoni
a year ago
Excellent service as always, employees are extremely courteous and professional, I am a commercial account customer and your store has 99% of what I may need for parts in stock all the time, if not I can usually get my parts same day

  Clorissa Hicks
5 years ago
Super helpful and personable employees. Recently had to replace the power steering pump on my Grand Prix and they saved me over a 100 dollars by suggesting I get a refurbished part instead of waiting for a brand new one. So far, no regrets.

  Eric Kamen
3 years ago
This afternoon, Friday March 26, 2021 my wife and I shopped at Auto Zone for a set of replacement windshield wipers for our 2018 VW. One of the store clerks, Brad, was extremely thorough, polite and went above and beyond in helping us sort out the proper equipment for our car. He not only assisted with the selection process but also assisted with the installation. His attentive, professional and courteous help is exemplary of first rate service. Thank you Brad!

  silvia Martins
3 years ago
Brad was very helpful and kind, went above and beyond to help me, he changed my headlight, my wipers and filled up the antifreeze container for me.Thank you so much Brad! We're forever grateful to you!!

  Gary Hagglestien
3 years ago
I came in for a battery for my Highlander, but before I could ask for help I heard screaming from the back of the store. I was on the verge of calling the police but thankfully nobody was hurt & it was just an employee screaming at another employee.Altogether I don t think I ll return considering I wasn t able to get my battery although they had told me previously on the phone that they had it in Stock.

  Craig Smith
5 years ago
This location is easy to get to and well stocked and staffed. The layout of the store is nice and items are easy to find. Staff is available if you need assistance. You can also pick up online orders, if you order from their website. The prices are reasonable and comparable to other auto repair stores.

  David Rogers
2 years ago
Great place as long if you do your homework before hand. Have correct parts info ready,their website is very good.

  Jeri Fraser
4 years ago
The salesman was extremely nice. He helped me find what I needed, came out and put them on for me! 5 stars all day long!!

  Steve Bou
6 years ago
well stocked, competitive prices, knowledgeable staff. Parts needed have always been correct and in stock. Located in shopping plaza so loads of parking, but you wouldn't know it was there if you weren't looking for it.

  Dawn Stern
5 years ago
Adam was amazingly friendly and we appreciated his knowledge and helping hand. Wish all Auto Zones had an Adam. Van lifers this is a good stop if you re in need of basic service assistance.

  Thomas Zine
3 years ago
Frank was very helpful and friendly. He knew right away what my car needed and what to do. I was very satisfied with my purchase and the employee help.

  James Blue
5 years ago
I spent about five years working for AutoZone, was a good time fun place to work. I left Autozone because of my enlistment into the United States Coast Guard. Here it is 12ish years later, today I in military uniform walked into AutoZone to buy a blend door actuator for my Jeep. The person a middle aged man asked me what I needed, I told him, he looked at me asked again and I told him again. He started to look up the part then he refused service to me. Yes I was using my phone but I had given him all the info he needed twice, I was waiting for the part and was handling business of my own. At what point did it become acceptable to refuse service to active duty military? Talked to the district manager he is looking into it but still why did it happen.

  John Hanna
5 years ago
I always find what I need. Don't always go with an employees opinion on what you need to fix your problem.they have been wrong a few times.they have even had me buy parts that didn't belong on my car, and they told me I needed them

  Sean Smith
7 years ago
My preference, drive 5 minutes down the road and go to advance auto parts. This auto zone is good if you go there and know exactly what you need. If you ask for help or have them order anything, it'll be wrong 60% of the time. It's exhausting. Also, don't bother calling them to check on a part, or to order one; they place me on hold everytime I call, then forget about me. One time I waited 30 minutes before hangin up.tldr: go to adv auto parts down the road

  Tomm Gundal
6 years ago
It's ok. If this is the one at Wareham crossing then it's new and clean. C to B line parts at a good price, but no large assortment of things like springs, o-rings, nuts and bolts and the like which really limits the usefulness of this store. They sell online, but so does Amazon.

  Robert P. Galan
3 years ago
Great help only reason for 4 stars they would not honor $10.00 Discount Coupon on a $50.00 order which I received in email from them.

  Adam Butts
3 years ago
Had what I was looking for and got to hear the employee rant about incompetent associates in a very professional manner I must add, I will be returning to this store frequently

  Francis Wynn
7 years ago
Most of the time they are helpful , but there has been plenty of times they do not have in stock what I have had to have.

  Charles George
5 years ago
Helpful employees. Good suggestions. Was able to turn in my waste oil here as always. Job done!

  Jason Demers
5 years ago
Great service, great altitude, overall BEST auto zone I've been in a long long time, no B.S. cranberry highway auto zone that is. Suggest you get you winterized materials there!!!

  anthony diaz
5 years ago
Very good service and get right to the point they get what you need and you walk away satisfied

  Victor Perry
6 years ago
Very kind people... willing to help you out .... willing to explain how to repair and remove parts....even willing to come out to your vehicle to do engine dyignoses

  Gary Moore
3 years ago
I needed a simple oil drain pan, and couldn't find one at Walmart. Sure enough, AutoZone had what I wanted!