Audy Auto Center
4.9 (226)
235 Bridge St, Dedham, MA 02026
(781) 329-0080
audyautocenter.com
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Introduction
Audy Auto Center, located in Dedham, MA, is a reputable auto repair shop offering a variety of services such as oil changes, brake repairs, air conditioning service, and more. With a focus on customer service and quality work, Audy Auto Center has garnered praise for their knowledgeable and honest staff.
Services offered: Oil change, Brake service & repair, Battery, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, and more.
Audy Auto Center Reviews Summary
Pros
- Knowledgeable and honest staff
- Efficient and timely service
- Friendly and courteous customer service
- Competitively priced services
Cons
- Inconsistency in pricing and service quality with occasional overshot quotes
- Issues with new employees providing inaccurate recommendations
Suggestion
Ensure consistent pricing and service quality across all staff members and provide additional training for new employees to improve accuracy in recommendations.
Positive Words
knowledgeable, honest, efficient, timely, friendly, courteous, competitively priced, trustworthy, professional
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lorreen Hollingsworth
4 months ago
I went to Audy for the first time the other day. I've already recommended them to other friends. Nick was friendly, knowledgeable, and honest. He was very busy, but still took the time to give me individual attention. He replaced my battery in no time. I can't say how much I appreciated such good service in a time in the world where I feel like good customer service has been forgotten. Thanks, Audy. You rock.
John Lee
5 months ago
Audy Auto is my go to for all my car maintenance needs. They are courteous, honest, knowledgeable, clean and competitively priced. I had the AC recharged on my Honda Odyssey. They got me in quickly, flushed the system and put in new freon. I recommend Audy to all my friends. You will be 100% satisfied!
Robyn Heisey
5 months ago
Audy Auto Center checked out my "new" used car - and found out the brakes were bad. And before I bought my "new" used car, they kept my Mazda CX5 on the road safely for 200,000 miles! Also, the people who work there are super nice - and explain thoroughly what is wrong with your car and what needs to be done to fix it. THANK YOU, AUDY AUTO!
Jerry Fang
a month ago
Brought my car here today for an oil change. No fuss. Quick oil change. Job done right. Would recommend. Will be returning customer.
Heather Honekamp
3 months ago
Couldn't be more grateful for their service! They were patient and kind when we struggled to figure out what to do, their estimate was right on target, the work was done quickly, and they were communicative and respectful! Nothing but great things to say!
S.M. Grzyb
11 months ago
As always we received excellent service from Audy Auto Center. The team and owner always go above and beyond the required service. They are not only very professional and efficient but also make you feel safe and confident that you will get the best quality and service. I highly recommend Audy Auto Center and often praise their work and staff as the service station I know of. So once again, many thanks to Nick and his team.
Hector Lucero
4 months ago
Exhaust System and Front Suspension Corolla 2009Dealing with car mechanics can be a hassle sometimes. Well, the service offered by Audy Auto Center was an exception and an experience worth enjoying. Fred, at the front desk, sowed me alternatives to fix my car, all of them with their pros and cons: A real educational process and shared decision-making I ve never experienced before. Wadi, behind the curtains- where the action is, helped to diagnose the problems and took me under the car to see all the details. The work was accomplished in a timely and efficient manner. I highly recommend Audy Auto Center!!
Jon DeMartino
7 months ago
Friendly, knowledgeable and fairly priced. Nick is great to work with. We needed front and rear brakes and a broken bracket welded back into the exhaust. This is obviously a family business whose owners care about their customers.Service: BrakesService: Brakes
Savannah Villarreal Wheeler
11 months ago
Nick saved me in the Fall of last year when both my battery and alternator were shot leaving me stranded in the street. He was honest, friendly, and thorough with the information and quoted a fair price to get me back on the road quickly. (Thank you Nick!!)Sadly, this last time going in for a diagnostic I received a grossly overshot quote to replace break pads and rotors ($800). They also changed my oil when I had 40% oil left life (claimed they were going off the sticker instead of the dash). This was a new employee I had never encountered before, so I decided to hold on the repairs and consult elsewhere. My dad with 30 years of mechanical experience and my boyfriend were able to fix the issue for under $100 and found no issue with the rotors. We firmly believe the issue could have been addressed for half of what I was quoted. I can't help but feel that I was quoted a higher price because I walked in as a young (24 year old) woman with no car knowledge and was an easy target for price gouging.We have sworn by Audy as an honest and affordable auto shop and can't recommend Nick's services more highly, but this latest experience has left us with a bad taste in our mouth.Services: Brake service & repair, Battery, Oil change
michael warren
8 months ago
I have been a very pleased customer.with the Audi Auto Center Over the years I have been treated with respect and professionalism. The quality of the Audi Center work is excellent and prompt. It has been a pleasure doing business with them.
Ramon Trinidad
a year ago
Efficient, transparent, trustworthy, and friendly staff:I had the pleasure of being helped by Nick. I have to say that I hear it a lot that it s important to find a mechanic you trust well, I am thankful that I have found mine. The folks at Audy are not only incredibly friendly and trustworthy, they are also extremely efficient and are looking out for their customer s satisfaction at all times. I will be coming back here anytime my car needs anything, and I will recommend this place to any friend or family member looking for exceptional service.Services: Tires, Steering & suspension repair
Brian L
10 months ago
Nick & all of his employees are incredible at what they do. They constantly update you with what is going on with your car & what needs to be done, price estimates so you don t feel in the dark. All the work is done in such a timely manner & they are try to save you as much money as they can. Super trustworthy & professional place!
Leonid Bardakh
10 months ago
Very fast service. My car's computer was reprogrammed for the new tire pressure sensors. Didn't have to waste hours to perform this work at Honda dealership. Will definitely use this auto center for future. Highly recommended.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Maureen T.
a year ago
Excellent service as usual! My family has been going to Audy Auto service for decades, both for gas and vehicle maintenance. Jack is warm, friendly and a true professional. He explains everything that he is doing and consults ahead of time before doing any work. His work is solid. His son, Nick is following in his father's footsteps. Another friendly and professional businessman and mechanic. We appreciate you all! I have recommended you to friends multiple times!Services: Tires, Oil change
Gordon O'Connell
3 months ago
Audy is a top-notch repair facility. Prompt, friendly, honest and straightforward. The service has always been excellent on all of our cars. Highly recommended!
Joanna Stull
8 months ago
Audy Auto really came through. 2014 Pruis with weird electrical problem. John stuck with it and solved it. Charged me a fraction what the Toyota dealer quoted. AND you can even talk to a mechanic because they WANT TO HELP YOU. Which is amazing considering how flat out busy they are. Service is TOP NOTCH. Can't say enough good about them.Service: Electrical repair
Elaine Politano
10 months ago
This business is awesome! Always knowledgeable and kind enough to explain how a car functions to someone who doesn t know anything! They always do just the right amount of work, unlike dealerships that want to sell services that aren t needed! Definitely recommend Audy Auto Center to friends and family!!Services: Tires, Brake service & repair, Oil changeServices: Tires, Brake service & repair, Oil change
Molly Nelson
10 months ago
Audy Auto Repair is dependable and is a family run business. I highly recommend them for any and all auto work. I won t go anywhere else. Their prices are better than a dealership. I ve been going to them for many years.Service: General repairs & maintenanceService: General repairs & maintenance
vincent dorio
8 months ago
First visit to Audy. Wanted oil change and assessment of future needs. That was exactly what I got. Always pleasant when that happens. Dealt with 2 men, both were pleasant, professional. I look forward to being a customer here.
Phil Fogerite
a month ago
Went out of their way to do a battery replacement for me under warranty. Both times i've been here they were very helpful
Javier Jackson
7 months ago
Every time I bring my vehicles here the staff is upfront and honest. They are hard working and complete work in a timely manner. No hassles no run around just professionals, they provide a family feel to their customers.Services: Air & cabin filter replacement, Tires, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto A/C replacement, Wheel alignment, A/C installation & repair, Air conditioning, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Tires, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto A/C replacement, Wheel alignment, A/C installation & repair, Air conditioning, Auto maintenance, Oil change
Stephan
2 years ago
Short review: As Good As It Gets! This shop is the benchmark on quality, repairs and customer service!Long Review:I have been taking my car(s) to Audy for about 10 years now, this shop is a gem and they are the highest grade one can get.They are professional, honest, welcoming, and will treat you, and your car, like it should be done. Again: They are the benchmark against other mechanics should be compared.Contrary to some shops, they will explain what's going on, and if needed be, will advise you *honestly* in your best interest, not in theirs.Audy Auto Center will tell you if a repair is needed, or not, or if you should come back in 5 or 10k miles.I have recommended Audy to multiple people, and they all came back with the same feedback: Absolutely Great!Nick is always cool, welcoming and will always try advise you, Joe H. knows his stuff and will take extra care to get the job done like the pro he is. (Sorry other brother, I forgot your name) The whole team is an example on how business, at every level, should be conducted. I wish they start training other mechanics.I am to the point at which, if they call me and tell me that they need an extra half a day, or a day, I'll say Yes, Please and Thank You, because *I know* that they are doing that in my best interest.Long Story Short: If you don't take your car to Audy Auto Center, you are a fool.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Wheel alignment, Brake service & repair
Emma Gabriel
3 years ago
I worked with Joe Hanna at Audy Auto Center this week after finding out my car needed some new transmission parts, 4 new tires, and a new control arm. Joe was kind, accommodating, and honest. I emailed him on a Sunday regarding my car's needs and he got back to me first thing Monday and had me come by that evening to confirm what it needed done. The prices are very reasonable and my car is running like new after a day in their shop. I highly recommend this business!Services: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment
Tony Dankers
9 months ago
Audy Auto Center was very helpful with a brake problem we had and did a further inspection that revealed and additional issue. We are very happy with the auto care we received.Services: Auto brake repair, Oil changeServices: Auto brake repair, Oil change
Stephen Anderson
9 months ago
The BEST. Small jobs, big jobs or last minute problems they treat you with the same courtesy and care. Excellent work always. Going out of their way is not cliche here, it is the way they do business. Go here and you will not be disappointed.
Elisabeth Cabral
9 months ago
Went in to have my ac checked out they informed me of the issue and that it is covered by honda extended warranty. They referred me to a specific person at a Honda dealership to handle my warranty and told me if there was any issues with getting the warranty replacement to call them back and they will converse with Honda to discuss their findings.
Howard Breslau
8 months ago
Nick and Wadi are exceptionally professional, courteous, and patient. They took a common sense and conservative approach in trying to remedy an engine-related issue. So far, so good.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
Ashley Berry
4 years ago
I am in Boston short term for work and was in the market for a good mechanic to work on my old 2006 Hyundai. Google reviews led me to Audy auto center. Very nice and honest people there. Joe took great care of my vehicle from start to finish. I had an issue and Joe explained to me the issue and made a small suggestion which actually cost me nothing. He suggested I drive the vehicle for a month and see if the problem persist and it did not! The same issue the dealership quoted me $2300 to fix. I knew then this was an honest business. So in preparation for my drive back to Florida I gladly came back to Audy auto center to fix some other things on my vehicle... oil change, tune up, tire balance and a few other bothersome issues. All extremely reasonably priced compared to the dealership. Joe and the staff treated me so kindly and I felt like this was a hometown place Id know for years. Needless to say my vehicle is in very good shape, safe and ready for my drive! Thanks to Audy s! I highly recommend this place!
Tommy C
4 years ago
Audy Auto Center is the best! I have bought my last four vehicles from them, best cars I ve ever owned. Whenever I needed work done they always got it done professionally and on time. Took me a long time when I moved in the area to find a reliable place to get work done on my car, but as soon as I found them I never go anywhere else. Whenever I needed work done in an emergency they re always there to get it done and get me back on the road as fast as they could. The work was done with great attention to detail, and the needed repairs were described in a way a non-mechanic could understand. Also, they are friendly and quick with the fixes. Plus real easy on the eyes if you know what I mean Highly recommend.
vfdini
2 years ago
I visited Audy Auto Center a few weeks ago (on December 20th) for a pre-purchase vehicle inspection. The inspection was thorough and honest; the price was reasonable; the waiting area was clean, tidy, and comfortable; and Joe, whom I believe is the proprietor, was very courteous, professional, and kind. (He even asked me and another customer who was sitting in the waiting area whether we wanted any coffee!) I am satisfied with my experience at Audy Auto Center, and I would definitely recommend this business to others.