Kelly Automotive Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Javiera Vargas
2 weeks ago
Went in expecting just to browse and get some information but left with a really great car! Juan Tabares was very professional and helpful! He made me feel like my needs and goals were put first and did everything in his power to make sure I left with what I came for and obtain the best outcome I could get. He went above and beyond and was very attentive. I will be recommending Juan and Honda to my friends and family. Thanks Juan and Honda!

  Mary Hurley
a week ago
I never imagined I d write a review of a car dealership, but Amy was truly amazing. She made the entire process so simple. The quote she gave me over the phone was competitive and complete - no hidden fees or up charges or anything. She walked me through the entire process and I left with my car, without needing to follow up at the RMV or anywhere. Can t recommend enough!

  O Jilaoui
a month ago
It was a great experience. Justin was very professional, attentive to details with no pressure. He was able to show me multiple vehicles. After, the perfect car was purchased. Also, the finance manager was great as well. Wonderful team!

  Christine O'Connell
2 weeks ago
everyone was very pleasant , especially my salesman Juan Tabares. my first purchase from Kelly Honda, It was a very smooth transaction. would not hesitate to recommend them to others

  Michaela Mitrano
a month ago
I couldn t have asked for a better experience at Kelly Honda with Sal. This was my third lease trade in and it was extremely easy. They worked with me to get a deal that worked for my budget and I never once felt like they were trying to play me. The whole entire process was quick and easy and I got to take my car home the same day! I can t thank Sal enough for all his help and for helping me lease another car.

  Janely Santiago
a week ago
One thing Kelly Honda has from me is Loyalty! Every experience I ve had has been great! Really exceeds my expectations and i always leave a satisfied customer. From services to sales I always know exactly what is going on with my vehicles. I ve gotten two cars from them thus far! Shoutout to Cody for my first Honda civic and shout out to Angel and everyone in Finance for getting me my car I wished for this year, 2024 Honda CRV EX!!!! Thank you guys for everything you do l. I couldn t be any happier! :) 10/10

  Krystal Downey
2 months ago
Everyone was so kind during my whole experience. They truly went above and beyond for my family. Dan Wendy, the account manager, made sure the process went as smooth as possible. I couldn t thank everyone at Honda Kelly in Lynn enough for their customer service. Thank you!

  Med Nekira
a month ago
If your looking to buy a car, Mr Said GM has been helping me and my family for with HONDA a. Best service in BOSTON AREA! Best value in LYNN !MR Said and Alexis I would highly recommend him.

  Thelxi Cote
a month ago
It was a great experience. Julie was fabulous. Always got back to me right away. Very friendly and professional! I would love to work with Julie for any future Honda needs.

  Brianna Bower
4 months ago
Everyone there is amazing! Best experience. Kyle the sales manager was extremely helpful and kind. Manny (who sold me the car) was great with dealing with me as I was very particular in what I wanted. Answered all of my questions and found everything I was looking for in a car. Ask for him! Jose was also a great help with all my paperwork. He even helped me set up my insurance through my app. I was very well taken care of while being there. Truly feel like they all went above and beyond for me. Thank you for your unbelievable service!

  Jennifer Davidson
2 weeks ago
I went in to just get an estimate for my next car since my lease is up and walked out with the car I have been wanting! Also enjoyed watching the eclipse at same time! Thank you Manny for your help!

  Michael Tramontano
a month ago
Incredible experience. Sal was our salesman and Anthony our business manager. It couldn t of gone any smoother. Extremely professional and proficient. Five star, A+ plus plus review.

  Felesha Parboo
3 weeks ago
I went into Honda knowing what I wanted and Juan Tabares was very knowledgeable and easy to work with. He understood exactly what I wanted and helped me get the best price for it. Thank you so much to him

  Patricia Silva
3 weeks ago
My experience with Kelly Honda is always amazing. That's why I have been back for years to the same local. Miguel and his co- workers are friendly and they have the knowledge about what they do. All ways I recomend then to friends.10000 stars for sure.

  Marina Tonkonogaya
4 days ago
Great car buying experience. Joseph was amazing and very helpful, patient and understanding. 10/10 would recommend.

  jared codair
a month ago
I have been doing business with Kelly Honda on the Lynnway for years. Through 2 leases and now financing a beautiful 2024 CRV hybrid! Julie made things so simple and was on point with all information. Anthony her manager as well made the experience that much better!

  Antonio Cali
3 months ago
Angel was amazing, at first I went for a Civic LX and unfortunately they didn t have it in the color I would like. Angel worked his magic and found me a perfect civic for the perfect price. Angel along with everyone in the finance department really helped me through the car buying experience and made me extremely confident in the car I purchased.

  Elaine Cox
2 months ago
I was happy with my experience at Kelly Honda in Lynn. Joseph Oise was very helpful, personable, accommodating, and professional. I have no complaints and was a little surprised at the ease with which I was able to purchase a car. I would highly recommend Joseph and Kelly Honda.

  Joseph Mirabella
3 months ago
The sales staff at this dealership are fantastic! They really listen to your wants and needs and make the process stress free! They were very thorough answering our many questions and they are a pleasure to deal with! I highly recommend them!

  Maureen O'Neill
a week ago
Great experience at Kelly Honda. Friendly and knowledgeable sales staff, Julie Febonio. Love our new CRV.

  Sammie Le
4 months ago
I went in here last night and Cody greeted and assisted me. He was very professional, friendly, and knowledgeable. Took the time to make sure I was comfortable with the cars I was looking at and made sure all of my questions were answered.I came here because it was close to home and they did help me narrow it down to the car I like.

  Eli Rodriguez
3 months ago
I have to give this team a lot of credit for the whole process. Visiting dealerships can be challenging and not always pleasant but this team truly has changed the way you interact and the way which you purchase a car. For starters I looked online and got a follow up from Andres Rodriguez, this guy is top class. He took the time to break down what I needed and guided me to a car that I wasn t even considering due to cost but of course he made sure to at least present the different options. After much discussion and submitting my info I was able to get in an Accord and once I arrived, Sal greeted my wife and myself and showed us the way to the car. After taking a look at the car we moved into finance and worked with Tony. The guy has a way with paperwork, he covered the options for wheels and coverage and kept us engaged the whole way. This has to be one of the best experiences I ve had and I ve purchased a lot of cars from this dealership and I highly recommend you visit this location if you re looking to find out your options.Siuuuu!

  Gayisha Barrows
3 weeks ago
I love it everything went great Christine was a big help I am pleased with the outcome

  ANGELA PRECIADO
a month ago
Angel, my sales representative, was exceptional. He thoroughly explained all the details of the deal and understood my needs perfectly. I am completely satisfied, 100%.

  jennifer arroyo
a month ago
Such a positive experience ! Alex was great and helped me through the whole process made me feel so comfortable. I ended up leaving with the car I wanted the same day. Thank you for all the help!

  Richie Ngo
5 months ago
Drove a good length to this Honda dealership because of its reputation of good deals. Very good as expected. Kelly Honda salesman Sal was very good at getting me that great deal. Got me that new Honda to drive home the same day! The finance manager was very clear and informative. Definitely recommend this dealer over other Honda dealerships around the area.

  Sheena
4 months ago
From 1-5 it's a 10 for me my experience was excellent. I knew what I want and wasn't pressured in any way to do something I didn't want to do. Justin Flores the salesman i dealt with was very nice, helpful, informative and explained a lot of details helping to get a better deal. If you go to Kelly Honda on the LynnWay defiantly ask for Justin Flores and you'll be in good hands.

  Eileen Scolastico
3 weeks ago
Great customer service and great selection of cars. Salvador Castro was are sales consultant and he was so helpful and friendly. I would recommend him to anyone!

  Jim McGlew
4 weeks ago
Update Review: Car Dealership Steps Up to the PlateWe are pleased to report that after our previous review, the car dealership has taken the necessary steps to rectify the situation. This review is an update on their progress and their commitment to customer satisfaction.Firstly, we would like to commend the General Manager, Said for his exceptional leadership skills. He demonstrated true prowess in connecting with us, understanding our concerns, and acting swiftly to address the situation. What initially appeared as an issue regarding a negotiation became something more significant - the overall maltreatment of loyal, long-standing customers. The General Manager's ability to grasp and address this underlying issue demonstrated their commitment to ensuring customer satisfaction.As a result, we received immediate attention and an appropriate remedy for our concerns. The treatment we received was nothing short of exceptional, and it reflects positively on the dealership as a whole.Furthermore, we were not only satisfied with the resolution but also felt compelled to share our positive experience with others. In fact, we have already brought someone to the dealership who has successfully leased a vehicle. This is a testament to the dealership's commitment to customer satisfaction and the excellent service provided by Manny, the salesman with whom we had dealings.In conclusion, we applaud the dealership for addressing our concerns and rectifying the situation. The General Manager's exemplary leadership skills, coupled with Manny's exceptional service, have solidified our trust in this establishment. We applaud their commitment to customer satisfaction and look forward to continuing our business relationship with them.Had to give one star but based on our experience would give negative 10 if possible.Title: Horrible Experience with Dan Wendt at Kelly Honda Lynn- He does not make it easy!!I have been a loyal customer of Kelly Honda in Lynn for over a decade, having purchased or leased 14 vehicles and regularly servicing them at their dealership. However, my recent encounter with Dan Wendt, the General Sales Manager, has left me deeply disappointed and frustrated.My husband and I have always enjoyed a positive experience at Kelly Honda, referring friends and family and even receiving referral bonuses. However, dealing with Dan Wendt was an entirely different story. He exuded arrogance, rudeness, and condescension throughout our interaction, making it clear that customer satisfaction was not a priority for him.Despite Kelly Honda's slogan of making the car-buying experience "Easy," Dan Wendt made it anything but easy. His attitude and demeanor were far from welcoming or helpful, leaving a sour taste in our mouths. When I told him that I needed a larger vehicle because I have four teenaged kids (1 and triplets) that have backpacks, sports equipment, and take a lot of room- he asked why we all need to travel together in the vehicle at the same time- I was so perplexed. This guy just doesn't get it.I regret not working with other staff members like Kyle and Anthony, who have been helpful and courteous in the past. It's a shame that Dan Wendt's behavior has tainted our perception of an otherwise reputable dealership.As our current leases near their end, we will be returning our vehicles to Kelly Honda, but we will not be engaging with them for any future purchases or services. Dan Wendt's unprofessionalism has cost Kelly Honda a loyal customer, and I would caution others to beware of dealing with him.In conclusion, my experience with Dan Wendt at Kelly Honda Lynn was nothing short of a nightmare, and I hope management takes steps to address such behavior to ensure other customers don't have to endure similar treatment.

  George Oliver
2 months ago
Kelly Honda of Lynn made the buying experience of a car as easy and hassle free as possible. The staff was very helpful. Not the first car I've bought from them and wont be my last. My thanks to the Lynn staff.