HIGH Q AUTO BODY
4.8 (60)
26 Westgate Park, Concord, MA 01742
(781) 435-2376
highqautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pete Bush
a week ago
My 2018 BMW 240i was in excellent shape after 6 years, except for the clear coat on the front fascia. The clear coat was apparently less well done by the manufacturer of the front fascia than was the rest of the car. High Q Auto Body did an excellent job of repainting the fascia and applying a new clear coat. They also completely detailed the entire exterior. It looks fantastic. The price was fine considering all of the labor and materials involved.
Nicolas Henrique
a week ago
The best place I could ve brought my car! went there twice with 2 different cars always had a great costumer service and a perfect result!! Cars looking like brand new thank you guys you re the best!!
Christine Andrews
a month ago
I shopped around and these guys were the most professional and were able to complete the job in a more reasonable amount of time compared to other shops in the area. My car looked better after they did the work than it did before the mishap that brought me to the shop! The price was fair and they were so accommodating and easy to work with. I will definitely use them again (although I hope I don't have to!). Highly recommend!
Marc Girolimetti
2 weeks ago
In the past year, due to a case of bad luck, we ve made three trips with two cars to High Q. I m nutty about where I bring any vehicle for service and first impressions are based on cleanliness of the shop, because if the staff cares about their personal workspace, they ll care about my car. Helio and CJ are so easy to work with. They re communication is crystal clear and their patience was appreciated as I battled for days on end with my insurance company, because they taught me what the codes on appraisals really meant, which insured the replacement parts were of the highest quality. Their quality of work is immaculate. There s not a single sign that any body work was completed, and while I hope my visits are fewer over the days to come, I wish them nothing but the best, because you won t find many people who care as much about their business and reputation as these guys.
Dimi EMP
3 months ago
I cannot recommend more! I am a college student and I use my car daily to get to and from school. I was in an accident and had my driver door and fender replaced here. Not only did they fix my car within a DAY, but they also did it for a better price than anywhere else. The guys there do a great job and my car looks brand new. I could not be happier. They are honesty and sympathetic which is sadly hard to find in the automotive industry nowadays. Will come again!
Kate Kavanagh
3 weeks ago
This is the 2nd time I ve brought my car to HighQ - and I am so grateful to have found it.In addition to being very convenient to coffee shops and the train station - the men are very professional and nice. They go out of their way with customer service.And then there s the work of coordinating with appraiser and insurance company y. Impeccable.Just got my car back. Not only does the area fixed look like new (and this is a 10 year old car!) - but they have also cleaned the inside impeccably!You can t go wrong with HighQ. Men of their word.
Joyce Isen
2 months ago
Just picked my car up -- it looks like brand new. Great work, thanks!! Even better: their location is a pick-up spot for my short term rental car from Enterprise so I didn't have to enlist friends or Lyft to help me shuffle cars around.
Jeff Tustin
4 months ago
Really great work. Our car had a puncture that required a new door. High Q provided a very reasonable estimate, ordered the parts ahead of time, and completed the work in just a few days. Our car looks like new. Highly recommend.
matthew doyle
2 months ago
after I managed to do some body damage in the snow, CJ and High Q team were able to quickly get a fender replaced and you couldn t see any difference in the paint blending . thank you for making the car look great again!
Dr Jaymz Channel
4 months ago
I took my car to High Q Autobody in Concord to be assessed by an insurance appraiser. It took a few days. I found out later that they were charging $150 per day merely for keeping the car on their premises. This was never disclosed at the time they agree to take the car.
Victoria M
7 months ago
Perfect auto body shop. My car looks brand new, customer service was outstanding and as an added bonus it was done very quickly once insurance was settled. I highly recommend them for any one that needs body work.
Serena McNeil
a year ago
I would highly recommend High Q Auto Body to anyone in need of collision repairs, minor or major.My parked car was backed into by someone attempting a 3 point turn. The whole front end was severely damaged (over $7,700!) After a quick look through some facebook reviews, I discovered High Q Auto Body.Right out of the gate, Cj and his team were amazing to work with. Allowing me to tow my car right to the shop, no problem. They assisted through the entire insurance process (always a nightmare with insurance) and kept me updated every step of the way. They repaired my car as quickly as possible (insurance being the biggest hold up).When my car was finished, it looked better than it ever has. The paint matched perfectly and everything lined up to a tee. They even did a few touch ups on some deep scratches I had prior to the accident. You can tell they take real pride in doing a careful and meticulous job.As an added bonus, they were able to install my after market head light bulbs at no extra charge and even fixed a windshield sprayer the day after pickup that was unknowingly damaged in the accident. This goes above and beyond what any shop has ever done in the past.I am so grateful to all the staff at High Q for the great customer service as well as the high quality work done on my vehicle. Thank you, team High Q. I will be sending everyone I know to you!Services: Painting, Body & Trim
Yegor Osadchiy
4 months ago
They did a great job color matching and painting a body kit for my show car. Definitely will be coming back for more work.
Amanda Nurse
3 months ago
Have had my car fixed here 2x. They are so friendly, reasonably priced and do great work. Will be going here again and again!
Megan Cleary
a year ago
I would highly recommend High Q Auto Body to anyone in need of major collision repairs. My car was hit by a large delivery truck while sitting in a parking lot. The whole front end was severely damaged. High Q Auto Body was amazing with helping me work with my insurance (No easy task!!) and keeping me updated every step of the way. They repaired my car as quickly as was allowed (insurance the major factor). When my car was finished, it looked better than then I remember seeing when I first got it. I am very grateful to all the staff at High Q for the great customer service as well as the wonderful high quality work done on my car.Services: Painting, Body & Trim
Jocelyn Gonzalez
a year ago
I brought my BMW for repairs after someone side swiped my car. The estimate I received was more than fair after comparing to another shop. I was impressed at how clean the shop was. The office was very clean and neat. My vehicle was returned two days prior to their estimated completion date. CJ and H�lio are true professionals and kept me updated on the repairs. The car looks fabulous, as if nothing ever happened. THANK YOU High Q.
Linda Karman
2 years ago
High Q Auto Body is the best around!! My car had severe front end damage and the High Q team did an superb job on the repair. They had all the parts we needed in a timely manner . Such wonderful, nice people with great customer service. This is a high end shop with high end people!Service: Body & TrimService: Body & Trim
Adam Bailey
a year ago
Very pleased with the repair to my Jeep Grand Cherokee. CJ and Helio were very professional, straight forward in their explanation of what needed to be done and at a reasonable cost. They finished the job even sooner than expected. While I hope I don't need to use them again, I would definitely do so, and recommend them for auto body and paint.Services: Painting, Body & Trim
Ihor Kowal
3 years ago
I am very glad I took my wife's car there to be repaired-after being hit in the rear. Needed a new trunk lid and bumper etc.They estimated 2 weeks for the repair, the car was ready in 12 days.Excellent paint work matching the 9 year old original paint. They even buffed out some scratches on a side door without me asking them.Body shop is very clean and bright. The owner is very knowledgeable about auto repairs. I highly recommend High Q Auto Body.Services: Painting, Body & Trim
Liz G
5 years ago
My experience at High Q Auto has been exceptional, with superb staff and quality work. My car was repaired and the guys even went above and beyond by detailing my car. When I drove off the shop, I felt I like I was driving a brand new car. The staff was very kind and professional, answered all my questions and assuring me they would do their best to give me the best quality work. Great customer service!Thank you Helio and the rest of your staff for your professionalism and attentiveness in detail, and making my car feel like new.If you are looking for a trustworthy, professional and top quality shop, look no more, check them out!
Sandy Freund
3 years ago
They did a great job on multiple small repairs on my car. From a puncture/dent on the tailgate to bumps, scuffs and chips all around the vehicle. The quote was immediate and the service was accommodated shortly thereafter, at my convenience. Results excellent, price fair, service excellent. Plus, they cleaned up my car a little on the inside -- total bonus!Services: Painting, Body & Trim
Thomas Yu
a year ago
Team at High Q did a fantastic job, painting and body work like new. Car was ready on time, on budget. Marcus, Nixon and team were professional, shop was super clean. Car was washed and detailed upon return. The 5 star reviews are real and speak for themselves.
Russell Gamber
3 years ago
Helio and the HQ team were outstanding. The HQ body shop and office, both of which are impeccably clean and sanitized, are conveniently located behind the Dunkin' Donuts in West Concord within walking distance to the train and other downtown businesses. I showed up without an appointment and Helio reviewed the damage to my car and was able to give me a printed out estimate on the spot. The price was exceptionally reasonable and Helio did not require a deposit. Helio ordered the parts which arrived within 48 hours and the car was fixed a day after that. On top of all that, the final cost was under the estimate he gave me AND they completely detailed and washed my car -- insane. I was honestly blown away at what typically is an awful experience. I cannot recommend HQ and Helio more don t look any further!Service: Body & Trim
Jennifer Gear
4 years ago
I had a bad car accident and damaged my car quite severely. High Q Auto Body was recommended to me by my car repairman, said he was the best, and he wasn't kidding. When I arrived, the owner drove me to the car rental himself and stayed to make sure everything went as planned. He kept in touch with me throughout the repair process, was kind, professional and well beyond what I expected. When I picked my car up, I found it better than I left it, not only was it perfectly repaired, he had it cleaned inside and out. I typically go into this type of scenario extremely skeptical but am very happy to report that the results were beyond my expectations, in every regard. I cannot recommend High Q Auto Body highly enough, you can trust this establishment and you and your car will be treated extremely well.
Oscar Bezi
3 years ago
Got some cosmetic work done on the front bumper and back right panel. Don't know much about cars, I called Helio, he got me in that day, explained everything, got me a quote, I left the car with him that day. Next week I show up, car looks as good as it did brand new, price was fair. Super high quality, and especially helpful to folks that just want to get their car fixed and don't know much about the details of it all, but want a great high quality job done quickly.Service: Painting
Marta Wozniak
4 years ago
The excellent, efficient, respectful and professional customer service. High Q didn't hesitate to go the extra mile for me as their customer. All the staff is very professional, friendly, respectful and knowledgeable. They not only fixed my car, but they gave it a great cleaning. The service & quality of the repair were both excellent, and the car was returned to me quickly without hassle.Excellent work High Q!!!
David Lagakos
6 months ago
Fixed my Audi eTron after an accident and made it look like the day I drove it off the lot. CJ was great work with.
Jay W. Vogt
2 years ago
Heard great reviews on Next Door and so got an estimate for some body work. Better than a competitor. Work was done on time, on budget; very well done; very professional. Car came back super clean - a very nice touch!Service: Body & TrimService: Body & Trim
p. talbot
3 years ago
I was very happy with the body repair work that High Q performed on my car door . (I had a small but very deep puncture hole from a renegade shopping cart that flew done an incline).The turnaround was very fast (one day!)The work was impeccable.The price was reasonable (I got 3 estimates and Helio's was the best) .THANK YOU HELIO! .I HIGHLY RECOMMENDService: Body & Trim
Dorothy V
4 years ago
A totally wonderful experience! Hello at High Q Auto Body has now been our go to auto body shop person. I was referred to him by a friend. We have high end vehicles and were very cautious about where we have them taken care of. Fair price & A+ service. Thank you High Q!