Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charlie Gaulin
5 months ago
I Had a die hard battery still under warranty but was leaking.They told me at counter they couldn't replace battery because it was still working.I said I'm not putting it back in my car that doesn't make any sense.They said there was nothing they could do and if I wanted to come back Monday and talk to manager I could do that.They were not rude it was there policy it was nothing they could do.I bought another battery from another store.

  Justin Laliberte
a year ago
Amazing people work here. whenever an employee has been unsure of having an answer to any of my questions they make sure to ask other employees. I've never been told "thats not my job" or "I don't know" by any of the staff. finding products throughout the store is pretty easy but staff is always willing to help locate just what u need. If ur part is not in that store they will order it or send a driver to grab it from another location. This Advance Auto definitely impresses me and I highly recommend anyone in need of auto parts or accessories to visit this location. employees here also install wiper blades and batteries and also test charging systems and run check engine codes for free. they also will charge car batteries for you if needed. very knowledgeable about many repairs if u ever need advice and would seriously tell people to give any employee whom comes out to your vehicle to assist you a nice TIP. trust me they earn them and deserve them. if u read any of my other reviews u will see I'm not easily impressed and no I don't work here or have any friends whom do. this place has earned my respect and a great review solely on their own merit nothing else. this location should be the training model for every other Advanced auto

  Edie Shaw
a year ago
I went in with a request to buy 1 wiper blade and I wanted it to match the one I bought 2 months ago at same place. The woman behind the counter was not interested in doing anything that required her to get off her stool. She didn t help me in anyway, except to check me out after I picked out matching blades for my car.The men have always been very helpful. But after this experience I will be going to Auto Zone down the street.Your new hire is a very lazy employee.

  Ericka P
3 years ago
I don t normally shop it this location for my car needs but I will from now on. Jose was very helpful with everything that I was looking for. He didn t try to sell me anything that I didn t need for my car, like some men have tried to do at other auto part stores. I appreciate his knowledge and I ll be returning soon because my car always needs something! Great customer service is a big deal to me especially as a millennial!

  Mary Wanamaker
3 years ago
I walked into the store and Jose immediately asked if I needed help looking for anything. I showed him a picture on my phone and he knew exactly where the product was. As he was checking me out, I asked if there was a coupon he could apply for me. He immediately pulled one up and applied it for me. He was super nice and very knowledgeable. Great service overall! Thanks Jose!

  Tammy Y.
2 years ago
Brendan was extremely patient and helpful when our car battery suddenly died. Excellent customer service! So thankful he was there to help us!

  John M
3 years ago
Jose's outstanding knowledge and experience helped me find the solution quickly to a challenging exhaust system problem. He was exceptionally kind and quick with a solution. My experience at Advance Auto Parts keeps me a loyal and happy customer. Thank you!

  Keith Sheehan
3 years ago
Jose was knowledgeable and provided me with a great customer experience. He replaced a car battery and proactively offered to replace my license plate frame. I'll be a returning customer, due to the outstanding service. Thanks Jose.

  Amy Roiko
2 years ago
Anthony was very helpful He always lets you know what your car needs. I come here all the time from oil for my car to cleaning supplies If I have a problem with my car the staff here are very accommodating. They will help you

  Ryan Mitchell
11 months ago
Much more variety of product than the other auto parts store in town. I'll be going here moving forward.

  Sean Chauvin
7 years ago
Worst customer service I have ever experienced at any advanced auto. Not friendly or helpful in any shape or form. Their employees lack the knowledge to perform the most basic of tasks. It seems as if the majority of the people who work there hate their job and and come off as extremely pretentious. (at least for my experience). Can't even call their customers to inform them about a mistake on their behalf.

  Blake Schuller
3 years ago
THANK YOU JOSE! Jose was so extremely helpful and went above and beyond to help me find a solution for my wheel lock issue. He was extremely committed to helping me and I ve found that s something that s hard to come by in this industry.

  Chris and Michelle Tuck
4 years ago
Good luck getting any help if you don't have a part number or a specific vehicle make model and year. I can live with gruffness or the lack of knowledge but not both at the same time. Guess the days of auto part store employees having any knowledge of the automobile are in the past.

  doug johnson
6 years ago
Been going to Advance Auto & Autozone in Clinton years. Generally found both about the same. That changed today. Bought pads & rotors for my truck on Friday. When I started the job today I quickly found that the rear rotors were stuck on. Ran down to Advance Auto to see if they had the bolts that go in the threaded holes to pull the rotor. When I asked if they had them they looked at me like I had 2 heads and claimed (all 3 staff working) that they had never heard of rotors having threaded holes. Are you serious???!!! Every car I have done rotors on ALWAYS has them. Feeling VERY frustrated and sick of the attitude I got, I went across the street to Autozone. They asked the make/model year & did I have the new new rotor with me. No, it was at home. They pulled one off the shelf, found the right bolt and I was out of there in 5 minutes.I was so frustrated with Advance Auto that when I was done with the brake job I went back down, dropped one of the rotors on the counter with the bolts still in it and the immediate response was, and I quote "I didn't say you were lying". Really???!!! That's it?! I'm not a liar???!!! For the extra attitude, I left the old rotor there walked out.Major kudos to the guy at Autozone who took the time to sell me a $2.00 set of bolts when I hadn't even bought the brakes from them. Who do you think I am going to go to next time. Damn straight! Not going to be the losers at Advance Auto. Morons.Thanks again to Autozone. Saved my day!Rated them 1 star, but zero stars needs to be an option.

  RaeShawn Link
3 years ago
Jose is an EXCELLENT customer service rep! I needed help with my battery and he provided everything I needed and then some. Great service!

  L B
5 years ago
Matt went above and beyond to help me. Great customer service, clean store and professional, friendly environment. Keep up the great work! Livia B

  Megan
a year ago
This place is the worst auto parts store ever.They are supposed to open at 730am (per the sign on the door) and 845am still hadn't even had an employee there to open the store. Go to auto zone

  John Delafinakis
7 years ago
When she finally looked up from her phone long enough to greet me I was told that my battery cant be installed on a honda crv because it was "under the hood." Where the **** did you think it would be?

  Chuck Olson
6 years ago
So I've been looking for a bumper for a 2003 f250 for about a month now for a reasonable price and I finally found it threw Michelle at advance Auto found it for me threw one of the sources and I picked it up from Rachel at the store and there customer service was beyond amazing once again thank you to the Clinton advance Auto once again

  Zachary Lee
3 years ago
Staff was helpful. Had most of what i needed in store. Wasn't too bad on price

  cheryl usher
5 years ago
People are pleasant,they do everything they can to help you. The store is always clean

  Ron Wood
3 years ago
Went there several days for a part they said they would have shipped in. Part never came in. Staff didn t really care. Won t be going back for anything!

  william pease
4 years ago
Helpfully employees, needed a battery, car broke down near them, they came and jumped me. Nice people

  The Upstairs Machine Shop
6 years ago
Michelle and Rich are the best counter team ever and Rachel is great.

  Kyle Allen
2 years ago
Always have what I am looking for I get lost in there so many awesome tbings

  Natasha H
5 years ago
Went in for stickers for car ended up having nice conversation with the clerk

  Torry Torry Petrin
4 years ago
Stacey is an awesome manager, keeps the store running smooth.

  Kris Posterro
6 years ago
Very friendly ppl that work here and will help you figure out a problem

  Gary
5 years ago
Always great service and knowledgeable staff.

  Pete Rose
4 years ago
These guys were a huge help when I needed parts!