Victory Lane Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nitro Cactus
3 days ago
Jim is simply the best . Knowledgable on all vehicles and repairs. Great fair pricing. Reliable parts and fast service. If you re smart you go to Victory Lane

  margaret croteau
3 months ago
Jim is very professional and knowledgeable. Great service!! Highly recommend going to him!!His wife is very pleasant as well!!

  Top Reviewer
3 months ago
Amazing service and amazing people skills very honest and upfront about what you need to do now vs later couldn t recommend enough

  daniel gaynor
11 months ago
I've been bringing my vehicles to Jim and his crew for a couple years now and he's very excellent at what he does. And the prices are very reasonable. I highly recommend this place to anyone.Services: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change

  Michael Banas
6 months ago
Great shop all makes and models they were very helpful and straightforward with the diagnostic - quick and reasonable with the price of repairs- if you miss Tito s garage this repair shop is less than a block away you can see them from their lot and my new favorite for my 2014 fusion

  Everett Martell
11 months ago
I went into the shop thinking my brakes and rotors needed to be changed. Jim called me back and told me my tires needed to be rotated which was the cause of the noise I was hearing. I have had bad experiences with Mechanics in the past but Jim had restored my faith. I will be a lifelong customer as he was honest with what needed to be done to my car. This is the best auto repair shop you can find in Western Mass and the rates for repairs are the best around. If your car needs some work done do not look any further!Services: Tires, General repairs & maintenance, Vehicle Inspection, Brakes

  Viking Girl
a year ago
I feel guilty not leaving a review 5 years ago! Found this gem by accident while searching for a mechanic .. I will not take my vehicles anywhere else!!Jim does excellent work in a timely manner , explains all to me what is wrong how to fix and prices are excellent and they are Honest people !!Bought a car from him for myself and my daughter as well.Overall experience is just Wonderful!! Honest , friendly , knowledgeable and great fast service !!Services: Auto tire replacement, Auto maintenance, Oil change

  Minor Clips
9 months ago
I heard about victory lane through a friend and actually had stopped by there when I had numerous Warning lights on my Honda Accord Jim took the time to drop what he was doing and come out and look at it realizing it Only needed a small amount of brake fluid to solve the Problem we could Easily have been taken advantage of With you need this sensor and this has to be replaced but he won me Over immediately with his honesty and I told myself if I ever needed a mechanic or when I did I would come back to him and that day came this week and I had one of the best experiences I could have imagined I got an honest diagnosis a good price and quick service I can't command these folks are enough they're great people and An honest group which is hard to find nowadaysThank you so much victory lane you've earned a life Long customerJames minor and amber LeitlServices: Steering & suspension repair, General repairs & maintenance, Auto brake repair

  Jeanette Supple
2 years ago
I'm from out of town - 200+ miles out of town. Twice I've gotten here and needed a mechanic . This place is wonderful. Never any issues; fair prices; professional work. I would recommend them to all.

  Rian Bodner
9 months ago
This family-owned business is friendly, reasonably priced, informative, honest, and personable. They have definitely earned my trust and repeat business!Services: Auto body & trim repair, General repairs & maintenanceServices: Auto body & trim repair, General repairs & maintenance

  Sara Zahler
2 years ago
I really can't say enough positive things about Victory Lane Automotive. My experience was very positive. I just moved recently to the Springfield/Chicopee area so this was my first time there, but I plan on using them in the future after my experience. The owner/mechanic responded very quickly via text to my request to look at my car which was making a weird sound when turning left. He was able to get me in two days later, and when I arrived at nine am, he immediately checked the car (no wait at all), figured out that it was water on the heater box, and drained it. All in all, from arriving to leaving in my car took 25 minutes: I didn't have to leave the car to have it checked and possibly come back later. The mechanic was also extremely professional, explained everything in easy to understand terms and was very friendly.

  Misty Hill
a year ago
This was my first time there and my experience was outstanding. They diagnosed and finished my vehicle in a timely manner and it was affordable. This is a fabulous place to bring your car and I strongly recommend them.Service: General repairs & maintenanceService: General repairs & maintenance

  Natalie Robertson
9 months ago
Excellent customer service, quality work, and always honest! I won't bring my car anywhere else. Thank you VLA team!

  Adam Rice
a year ago
I've had Jimmy work on my vehicles for almost 10 years now, and his level of service is always excellent. There was a point where I had a fuel pump that he replaced die the following day, and without hesitation he covered my tow bill and replaced it a second time at no charge.

  Kevin Cormier
8 months ago
Great people there. Great work. Great prices. Wouldn't use anyone else.

  Keith Hevey
4 years ago
Owner Jim is extremely honest and hardworking. Fair pricing and explains everything very well. I would recommend Victory Lane to anyone needing repairs

  Rob Stock
4 years ago
Jim is a very good at what he does. Fair pricing and recommends what needs to be done now and what will need to be done at some later date. Will use in the near future. Thanks

  Joseph Griffin
2 years ago
One of the best places I've ever been to great service mechanic really knows his stuff would definitely recommend

  Christy Scott
3 years ago
Awesome service. Great personality. Would recommend this place if looking gor a car or to have work done on a vehicle

  Dawn Giroux
4 years ago
The owner is honest. Does what needs to be done correctly the first time. I've never been disappointed with Victory Lane.

  Keith T
9 months ago
High energy. Fair pricing. Good people

  Courtney Supple
4 years ago
Great, honest service at unbelievably low prices. I wish I d started coming here sooner!

  Dennis M Benoit
3 years ago
Great work for the best prices around, in my experience.

  Mark Critelli
5 years ago
great mechanic very very good prices very friendly and very honest.

  Dominique Alves
3 years ago
Thanks Jimmy for always taking care of my car for a great price.

  Isaac Santiago
3 years ago
Jim is very professional a very clean environment I recommend it to everyone

  evan willard
a year ago
Honest, fair, excellent service and professionalServices: Tires, General repairs & maintenance, Tire rotations, Transmission replacement, Auto tire replacement, Auto brake replacement, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Transmission replacement, Auto tire replacement, Auto brake replacement, Oil change

  chris kardys
a year ago
Good service, friendly people

  Rich Lupi
4 years ago
Excellent service and good prices

  Heather Turconi
a year ago
Good guy good prices