Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richie Defranzo
2 years ago
If they don't have it you don't need it seriously, they have everything you need and even if you have to specially order something, they will do it for you and you come and pick it up when it arrives.... it helps us have a safe vehicle getting to the races that's my bike a 2012 CRF250R only 60.4 hours on it as of now, gem Parts Keeps Us driving a safe vehicle thanks Kevin have a nice day
Charles O'Connell
2 years ago
I'm a 68 Year young retired guy and deliver parts for them part time. They are a family-owned business selling both new and aftermarket parts with six or seven locations in the Boston area. They are great people to work for and I love my employee discount almost as much as the pizza they buy us every Thursday for lunch.
Alex Brito (Lex)
3 years ago
Customer service is extremely slow . The staff is rude . And more importantly the prices are way higher than auto zone. I went in for ford econoline coils . Pretty simple stuff. Gem wanted $500 , auto zone was half the price . Don t even bother here , they don t value the customers that walk in.
Christopher Janney
3 years ago
If you're looking for a great place to get auto parts, whether as an individual or as an auto repair shop, this is an excellent choice! If they don't have it, they can probably get it, and personally I love supporting small, local businesses. Great choice!
Michael Curcio
4 years ago
20 mins on hold, then 10 minutes standing at the counter for the privilege of watching the counter staff fight with their computers, only to find they don't stock anything I needed. Next time I won't bother wasting time on hold Or visiting!
Kay Rivera
3 years ago
Loved working here and prices are guaranteed with good quality great job to work at I will be returning to work with them really soon .
Mr Cruz
3 years ago
Very slow customer services they take for ever to help u i was waiting and no body ask me for whst i need never going back for sure....
Angela Rosa
5 years ago
Great place to work and you can't beat the prices for auto parts!!
Paulinas Stack
3 years ago
Great custimer service GEM been around the best in not the state the country.
Emanuelle Santana
3 years ago
Don't waste your time visiting this place, the service is bad, slow and they ignore you
George Trollman
2 years ago
Awesome company. Fast friendly delivery!
carlos andres quiceno canas
4 years ago
Alot people working on this place only me on the store and taking 15 minutes to said hi and 20 more to take mi order
Semambo alex
4 years ago
Besides that very rude shabby boy at the Chelsea location counter, the rest are pretty good.
Ray Marchetti
4 years ago
Great people, good prices,hard to find parts
queen boston
a year ago
Great customer service
david akalumpy
5 years ago
They can get any parts you need! They have multiple locations!
Jacob Sartanowicz
5 years ago
Quality People, Excellent Service, & Amazing Parts. Gem-Whatever It Takes.
Bobby Grasso
3 years ago
Not good place to work ppl are fake over there too..
Yvonne Rhodes
2 years ago
Friendly staff and prompt service!
Steven McCann
5 years ago
Slow but accurate service, bilingual
Asomiddi Khudoyberdiev
a year ago
Very fast working
Wilver martinez
2 months ago
Excellent service and find what you need for your carExcelente servicio y encuentras lo que necesites para tu carro
David Vaquerano
6 years ago
Excellent place to buy quality vehicle parts at a low price.Excelente lugar para comprar repuestos de calidad para veh�culos a un bajo precio.
Miguel navarrete
5 years ago
Ask about Dimas, an excellent person.Pregunten por Dimas una excelente persona
jorge Rosa
a year ago
The bestLos mejores
Samy hernandez
3 years ago
not soNo tan
Julie CM
3 years ago
Excellent.Excelente.