APR Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Judy Meier
5 years ago
Joe did a great job towing us. He had to be extra careful putting us on the flat bed because the car sits so low to the ground. After taking the car to a garage he dropped is at our hotel. Thanks again Joe

  Julia
5 years ago
Our car broke down on the Mass Pike coming from Boston driving to Canada. They were quick about 20 minutes. Very helpful being from out of country. They dropped us off at a great auto mechanic and brought us to a lovely hotel. Highly recommend. Thank you so much!

  Janice Arpin
5 years ago
I had a dead battery on an extremely cold and windy night. I called Sturbridge Service center and actually got a person to speak with! She told me someone would be there in a few minutes. They were there in about 5 minutes! Steve was very caring and considerate. Thank you!!

  Cynthia Buckowski
4 years ago
Sunday, December 1, 2019 Snowstorm. They arrived within 30 min. Polite tow driver. Safe at facility for approx 6 hrs until my ride finally came. Waited in cold bldg sitting no heat. Strict using restroom.

  Steven W
3 years ago
Good service. Called for a jump and received good communication and eta. The guy that arrived was very polite and professional. Wouldn't hesitate to call on them again if needed.

  Dave Brunell
9 years ago
One of my trucks broke down in a major intersection last week. Sturbridge Service Center responded immediately and saved me from a big headache. We run a fleet of vehicles and every time we need them they are there. They are very professional and skilled. We expect our providers to go above and behind as we do and Sturbridge Service certainly fits the bill.

  Oliver Gasior
6 years ago
Paul from Sturbridge Service Center was set to tow my car on the masspike for a flat tire, but then he scouted the entire car for the tool he needed to see if we could get it changed right away. He was able to find the tool he needed, and he saved me and my ability to make it to an appointment that I otherwise would have to cancel

  Todd Harris
5 years ago
It's hard to have a great experience with a towing company, because if you've had to call them, you're already having a bad day. Having said that, we broke down on the Pike with a truck and trailer, and AAA sent these folks out with two trucks to rescue us. Josh was the foreman/supervisor in one of the trucks, and went out of his way to work with us. They had to charge us for the trailer which wasn't covered by AAA, but it was fair and professional. Our truck was towed back to our mechanic in Hampden, and they allowed the trailer to sit on their lot for a couple of hours while we got another truck and came back for it.We were ready for the (unfortunately) typical rude, uncooperative experience that we've experienced in the past dealing with towing companies. We were pleasantly surprised that these were real, decent human beings that helped make a tough day a little easier. Thanks!

  Jaclyn Mergl
7 years ago
My vehicle was involved in an accident and no other towing service can be used since it was a restricted area. The driver arrived and refused to drive us to where we need to go. First he mentioned it was going to cost a lot, at this point in pain and shaky from the accident I just wanted to get home. We told him the money wasn't the issue we will pay. He still refused as he claimed he was "too busy " he towed us from Charlton to a plaza in auburn. We then were charged 160.00 and had to contact another tow service. His refusal in taking us home to Framingham resulted in a huge inconvenience for having to wait for another tow truck which didn't arrive for another 2 hours. I would never recommend this place but if you are on mass pike you have no choice since they are contracted for towing on mass pike

  shelby820
5 years ago
Got in an accident on the mass pike and these guys showed up to tow my car. The tow truck driver and the other employees that I talked with were friendly and accommodating. Thumbs up for Sturbridge service center.

  James F Watkins
7 years ago
Destroyed sidewalls on two tires simultaneously. Rapid response, called ahead so shop had tires pulled and ready to go. Friendly, courteous driver. Very pleased. Used AAA service

  Theresa Stamatakis
6 years ago
We are from Southbridge, broke down just over the line in Kittery, Me.and Paul our tow driver drove all the way up to get us! He was awesome the whole way back!! We couldn't ask for better service!!

  rebecca domenicucci
a year ago
Towed us off the mass pike - truck and trailer - reasonable rate all considered. Pleasant people

  Jennifer D'Alessandro
6 years ago
Quickest response!! I was impressed with how well the driver loaded, transported and unloaded my Dodge 3500. I will definitely recommend!!! A++

  D. Fitznutz Fitzpatrick
a year ago
I would like to thank Ali for going above and beyond for me and getting my vehicle to the Collision Center.Service: Local haulingService: Local hauling

  Michelle Richards
a year ago
DO NOT CALL THESE PEOPLE! they charged me 100$ just to go 5 mins down the street , the guy was lazy, also not careful with my car .

  Cheryl Cray
5 years ago
Guys were great and very helpful with getting us back on the road in just a couple of hours.

  Tim Mahoney
3 years ago
Great service reasonable prices .will definitely use them again

  Cole Wasilewski
7 years ago
The women that answers the phone was extremely rude and not helpful at all. I will never call these people again. Very poor customer service.

  Steven Hickson
5 years ago
The worst place over charged rude people over priced I feel sorry if you get in a accident an you car get tow there

  Lauren Dutton
a year ago
Dan deserves a whole raise !

  Linda McGuine
5 years ago
Nice, friendly staff, professional and very helpful

  celeste larousse
4 years ago
This place is affiliated with INTERSTATE TOWING. VERY BAD BUSINESS.

  Wilfredo Acevedo
5 years ago
Great place to fix your auto

  Mark Follman
a year ago
Good Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic

  Barry Scott
4 years ago
Good customer service.

  Ganesan Ravishanker
6 years ago
Very nice service

  Bryan Dimetri
4 years ago
Brent is the best!

  Alan Jeskey
7 years ago
Great employees.