Service Center - Nissan 24

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancylee Brown
4 months ago
Service at Nissan 24 is excellent. Happy Thanksgiving to all of you

  Daryl Ford
3 years ago
This dealership is unbelievable. This place is deceptive in their business practices and are not transparent.I went in because of a specific lease deal, we called ahead of time to verify the fees and get the true cost of the lease and decided to go in. What we were met with was a salesman that lacked professionalism who absolutely refused to itemize the fees associated with the lease and instead grouped it into a "Customer Cash" category. After asking what this category consisted of they instead bring another "lease ad breakdown" print out, which included an extra $895 Destination Charge and a $795 LoJack fee that was not mentioned on the phone nor in the lease deal.They purposely refused to itemize the fees because they did not want it to get back to them that they were charging extra fees not listed in the ad. Do not do business with this dealer.

  Luis Melendez
a year ago
Well this is my third mishap at Nissan 24 service. On Saturday 2/11/23 , I had appointment for 8:00 am , I arrived at 7:40 am .as Service Advisor doing my paperwork for my services. Was going to do the state inspection first than oil change. About 9:30 am he approached me telling me my car has not returned from the state inspection. That he was going to walk over to check what s going on with my vehicle. He came back and my car just sat at the state inspection area for more than a hour. He ask me if I still wanted to do the oil change. It was 10 am. Everyone who came in at 8:00 am has gone already. I was not staying there for another hour just for a change.I have not received any response from management regarding my service.Let s see what happens next .Services: Vehicle Inspection, Oil change

  John Owens
a year ago
Very good the only problem is there is not enough help to handle the volume it takes to much longer to get a quick service. I think express service is something that needs needs a New focus. I am very pleased with service advisor he is very pleasant and knowledgeable but is overworked.

  Donna puliafico
8 months ago
I took my Murano in for servicing. Jason was the service technician and he was great. Made sure I was satisfied with everything.

  Ashley Gaglio
3 years ago
I went in and had all the fees and taxes added up with a woman who i talked to in the phone. When I went in they were extremely unprofessional. I test drove the car and came back. The car was 9,500. Called my insurance company to get a "binder". No idea what that was and didn't have the answers to the questions and the sales man wasn't there to help at all. I sat there for about 4 hours just waiting around. The sales man NEVER told me the price, I didn't find out until they ran my credit, which added FIVE hard inquiries on my credit score. I was told a little over $12,000 and that didn't count the $2,000 I was putting down. So a car that I was told with fees, taxes, dock fees and everything else i was at a little over $15,000. Now the sales man knew that the total i had with tax and all was $11,111They said oh well now we made it a certified pre owned so that was an add $1,300 or more, with a 24k mile power train warranty. So then they came back and said we'll that that $1,300 away and we're going to add an approximate $3,000 3 year bumper to bumper warranty. If i didn't take that then no warranty at all. There was also physical damage all over the car. The sales man I had was extremely pushy, rude, unprofessional and extremely rude after I decided to walk because I was lied to about the price, wasted 4-5 hours basically sitting there, and NEVER TOLD THE PRICE until I went to finance

  Gary Crouch
3 years ago
I appreciate the prompt and courteous service from the front desk that I received. The part I did not appreciate was the way my belongings that was in the front cab area was moved. I understand that they had to move it but it appears that it was all thrown into the back section of the van. It is a work van and has a lot of COVID PPE in there. Yes it had some empty bottles and cups but it was other things needed that costs my company money. Had I known it had to be emptied I would have done it prior to bringing it in. I just found it very unprofessional.

  Mike Jackson
2 years ago
Great service every time I go there. There's only one person there that takes care of me and that's the only reason I go there. Keep up the great work

  Ernst
2 years ago
Just awesome. Great customer service. Great price, good saving when order online and pick up with zero handling fee. 5 star.

  dennis ruggiero
3 years ago
Thankyou for your honesty. Very nice I brought my car to Nissan for a diagnosis it only took a few minutes. I received an estimate along with the diagnostic test and I was on my way.

  Jean Robert Momperousse
a year ago
Fast and convenient! The best Service Advisor Jude Belizaire take care of me.

  Fred Munyao
8 months ago
Great service. Kept me in the loop.

  jamie flynn
3 years ago
This Was The Best Place To Bring My Nissan. I Did Not Have To Wait That Long. Thank You.

  Alexandria Sanborn
4 years ago
Had an awesome experience, Angel is the best! Will go back for all future car purchases.

  Claude Yates
3 years ago
Jude from service is awesome as always , they treat my infiniti q60 great

  Sharon Weston
2 years ago
Service is great and the people are willing to answer all your questions

  Jeffrey Davies
4 years ago
Kyle Rego helped me buy my new car and I had a good experience with him and the dealership.

  MysticCBR
a year ago
Got me in an right out for an inspection sticker . Thanks again

  Unique auto
9 months ago
Excellent Customer Service !!

  Sean Higgins
a year ago
Service people are nice.Service is slow.

  Craig MacNevin
3 years ago
Great service and very personable!

  Marie Fortune
a year ago
Service was okay it could be better.

  Mari Rosa
3 years ago
Very nice customer service.

  Faith Pasternak
2 years ago
Pleasant, fast and thorough service.

  Lynden Douglas
2 years ago
Courteous people and good service

  Nick Crowe
3 years ago
Ivan Ribeiro was a great salesman!

  cynthia paille
2 years ago
Everyone is nice and helpful

  Elijah Swain
3 years ago
Great service dept.

  Linda Crook
2 years ago
Very professional and friendly

  Elysia Finn
2 years ago
Quick oil change!