Ideal Collision Center Inc.

5 (123)

  50 Meadowbrook Rd #7, Brockton, MA 02301
  (508) 559-2600
  iccincma.com
  Claimed

Auto body shop Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Breeze Victor
2 months ago
I cannot express how impressed I am with the exceptional service provided by IDEAL Collision Center. Hank kept me informed throughout the entire repair process and his transparency in explaining the necessary repairs was not only refreshing but also built trust. The turnaround time was quick, and the results were nothing short of outstanding. My car feels like new, and I cannot thank them enough! I highly recommend Hank for any car repair needs and I will definitely be returning for any future automotive needs.

  Elaine Goncalves
a month ago
Super professional. I feel like they really care about customer service and doing what is best for their customers. I felt well taken care of and from now on this is where I m bringing my car. I highlight recommend you trust them with your car too.

  Bryanna
8 months ago
This ..place was absolutely amazing, I truly had such a great experience with them. I HIGHLY RECOMMEND this place to anyone looking for an honest , reliable place to get their car fixed. Hank and Santo went above and beyond for me with everything!! They helped get me into a rental when I had trouble , with all my insurance stuff and they even got my car in the same day I called , even fixed my brakes for me as well and that wasn t even what my car was there for. Most importantly they really worked with me on the price of my car, they understood how expensive unexpected car problems can be and that was a huge help . I could go on and on about this place .Thank you guys so much!My car looks better than ever!!!Services: Tires, Painting, Body & Trim, Brakes

  Stacia Otero
2 weeks ago
Hank was the most helpful person when dealing with everything from my cars repair to insurance and gave me helpful info about rentals. He kept me in the loop and eased my anxiety. I will never go anywhere else.

  Jose Torres
4 months ago
Nothing but the best, Hank and his crew are amazing, responsible and honest. He walked me through the entire process and kept me up to date on all the repairs done to my car. They paint matched and repaired my vehicle on a timely manner and the paint job came out amazing! Great service great people! Will definitely recommend them hands down!!!!!!!

  Eddy Barros
3 weeks ago
I had an Amazing experience here at Ideal collision center. Best body shop around no doubt. The guys at the shop go above and beyond to satisfy all your requirements. I strongly recommend them for all your body repairs and mechanical needs.

  Jay Rodrigues
11 months ago
When I picked up my car, I was absolutely delighted with the results. The work that had been done was impeccable, and my car looked as good as new. The staff had paid close attention to every detail, and the end result was a car that looked and felt like it had just rolled off the showroom floor.In conclusion, I would highly recommend Ideal Collision Center to anyone who is in need of quality auto body work/service their vehicle. The staff is friendly, professional, and highly skilled, and they take great pride in their work. The shop itself is clean, organized, and well-maintained, which is a testament to the level of care and attention that the staff takes in their work. If you want a job done right the first time, then this is the auto body shop for you.

  Bianca Almeida
a year ago
Hank and the whole team are a pleasure! They went above and beyond to fix my car up. They were always there to answer the phone and answer any questions I had. I had hit it against a tree when I was camping and they made it look brand new! No issues driving it home, It really made my day, they're truly wonderful and you can tell they love what they do. I added the before and after pics of my carServices: Painting, Body & Trim

  debra andrade
11 months ago
I would like to give a huge thanks to the best guys I know Admilson Santos Jay Cardoso for the amazing work to my car it looks like a just came out the dealership, from dealing with me and customer service y all rock!! Love you guys!! I m the happiest girl today!!! Hard work pays off!! Boss!! GOD IS GOOD!!! IDEAL Collision Center Services: Exhaust, Steering & suspension repair, Painting, Body & Trim, Welding, Brakes, Air conditioning, Oil changeServices: Exhaust, Steering & suspension repair, Painting, Body & Trim, Welding, Brakes, Air conditioning, Oil change

  Richard Commesso
6 months ago
I brought my classic car here for some body and paint work. I must say I dealt with the manager Hank and he assured me that my car was in good hands. The work they did was awesome. They definitely know what they are doing. Paint matched perfect .100%satisfied.

  DEE STAR
2 years ago
I was in an accident, had my car a 2021 Accord repaired let me tell you they did an amazing job!!!! Hank the manager is very knowledgeable and helpful. Repaired with genuine Honda parts. Even detailed my car it was cleaner than when I first bought it. Hank delt with the Insurance company I didn't have to do a thing. Wow!!

  Erilin Martinez
4 months ago
GREAT CUSTOMER SERVICE! Admilson was great, very professional. I, now have a place to get my car fixed but hopefully I don t get into another car accident but will definitely referred them to friends and family!

  Kevin Souza
6 months ago
A++++++. My Benz looks brand new like it just left the showroom. Hank is a true professional, and answered all the questions I had. They even detailed my car!! Very happy I picked them to work on my car. 100% recommend

  Hachlande Donis
8 months ago
If you are reading this, please look no further. Bring your vehicle to the guys at ideal collision center. I really can t recommend them enough. I got a chance to meet Hank and Adi. They go above and beyond what you expect them to do. Customer service is just great, and they are very kind. Hank did an excellent job achieving the finishing look on my vehicle. He really knows what he is doing and has many years of experience. So please, do not hesitate to bring it in.

  Eunice Semedo
a month ago
Excellent professional. Attentive, available and always concerned about the customer. They help with everything you need. For me, they are the best. Best service ever. Thank you Admison, you are an Excellent and brilliant professional.Thank you for everything you did.

  Kenneth Avery
a year ago
An enthusiastic 5 stars. From the service to the workmanship I couldn't be happier. The guys at Ideal Collision kept me informed throughout the process from start to finish. The car was ready when promised and the job they did was AWESOME!!!

  Steven Monast
7 months ago
Very professional friendly atmosphere! Hank was awesome! Communicated with me through the whole process. Understood my circumstances with a time sensitive departure for Florida and had the vehicle done a day early. The vehicle looked like it had just come off the lot when it was finished! Thank you ICCI.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Myah Powers
a year ago
I cannot recommend Ideal Collision enough! They truly went above and beyond for me! Hank took his time walking me through everything that would happen and handled the insurance. Santos consistently communicated and kept me updated throughout the process. To top it all off I got my car back cleaner than ever! My car looks brand new again, 10/10 experience, highly recommended!!

  Lisa May
10 months ago
Ideal Collision and Hank are great to work with and do an exceptional job. My car was hit and Hank made everything as stress free as possible. He went through the insurance process with me step by step and helped me set up the rental car. The work on my car came out amazing!Service: Body & TrimService: Body & Trim

  Xavionne Bowens
a year ago
Couldn t be more HAPPY that I chose this company to do my repairs. Got my vehicle back even better than when I first got it. These guys took care of everything with my insurance company, even my rental situation. Absolutely professional! Excellent customer service. Assured me that they will take care of everything and they certainly did! Jay and his team at ideal collision are truly great at what they do and I ll definitely recommend these guys to anyone. Thank you guys a whole lot for what you do! I m truly very happy with the service provided.

  Nicholas Podolske
6 days ago
Jay took very good care of me and has my truck looking perfect.

  Joao Sequeira
a year ago
Ideal Collision Center has been by far the best business I ve dealt with when it comes to customer service. From the moment I ve contacted them initially to assist me with towing my vehicle to their lot they have been nothing short of remarkable. I dealt with Adi throughout the entire process of repairing my vehicle and not only did he make himself available every single time I reached out to him, he kept in touch with me while he was on vacation in a different country to make sure nothing was left undone and I was following the entire progress. I can t stress enough how amazed I am by their diligence and superior customer service. Ideal collision was recommended to me by a friend and I m certainly going to use this business in the future. Special recognition to Adi! Highly satisfied.Services: Painting, Body & Trim

  Lillian Bates
2 years ago
I can t say enough about Ideal Collision Center! I had used this shop under the old management but Santos and his staff made my car look like it did when I bought it. I am so pleased with their work. I had only had my car a few months when l had fender bender. Santos made the process so simple. Going over the claim paperwork and making sure l had a rental while my car was being repaired! They completed the work in record time so l had my car for Christmas! I am definitely recommending them to friends and family.Service: Body & Trim

  Rob Mavilia
a year ago
These guys are amazing. They genuinely want to help the customer and take time educate them all along the way. I brought my car here after an accident and from start to finish the communication was outstanding. Very friendly and personable people too. I hope I never have another collision but if I do I'm 100% using Ideal Collision.

  Loukang Hexican
10 months ago
This place 10 star for sure !! Fix my front end asap my car is brand new !! Clean my interior for me !! Fix unexpected damage for free !! Didn t pay anything out of my pocket !! Really highly recommend this place !! These people are pro at what they doing !! Hank is the man super nice guy !! 10 star love my car now !!

  Aderito Antunes
a year ago
I am very satisfiedand I recommend it to anyone who wants to see their car with a lot of shine and elegancevisit the ICCI am very happy and I am sure you will be too after visiting the ICCTOP Service: Painting

  Melly Cole
a year ago
Had a great experience with Ideal Collision Center. They were so helpful, kind, professional and answered all my questions. They also kept me informed as my car was being repaired. I got my car back looking brand new, inside and out! Thank you again so much guys! Will definitely use this shop again!Service: Body & TrimService: Body & Trim

  Nina Pereira
a year ago
My first review ever because ICC is THAT good! After a small crash ICC serviced my car and I could not be happier with the results. Jay and his team at ICC were professional, knowledgeable about their work and did an AMAZING job! My car looks like when I first bought it if not better! Not to mention they did a full detail of the interior. I will only be coming to ICC for vehicle necessities moving forward. Highly recommend, you will be pleased!Services: Painting, Body & Trim

  Iamming Leigh
3 years ago
Had to get my bumper replaced. Everyone at the shop was friendly and helpful. They even stayed until I got out of work to drop my car off after hours. The work was phenomenal!! About 2 weeks and my car was done. They even assisted with helping me get a rental (this was my first time getting my car repaired and I was unprepared) I love the work they did how professional they were and how they kept me in the loop and did things on time even having my car done 2 days early WITH A HOLIDAY! I m impressed and I think everyone should go there. Even the detailing was amazing. Would def recommend !!!Service: Body & Trim

  Katiria Sierra
2 years ago
I am so glad I chose Ideal for my car repairs. I made one phone call and they fit my car in ASAP. Hank and his team were friendly, clear and helpful communicating with my insurance and rental company which made the whole process even easier. I felt comfortable leaving my car with them. Not only were the damages repaired but the whole car was detailed and now my car looks better than even before the damages happened.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-1 PM
Sunday Closed

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