All Care Power Equipment
4.8 (79)
45 Alexander Rd #4, Billerica, MA 01821
(781) 552-3243
allcarepowerequipment.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elvin Moran
4 months ago
I recently experienced a power outage, and I can't express enough gratitude for the swift and reliable service provided by All Care Power Equipment. They promptly arrived with a generator and efficiently assisted in setting it up. The quick response during a challenging situation showcased their professionalism and dedication to customer satisfaction. I highly recommend their services for anyone in need of dependable equipment repair and support.
Barbara LHeureux
2 months ago
All care power did a great job with my home generator project. Kenny walked me through all aspects of the project, so I understood the benefits of the new system and made sure that I knew how to operate everything before he left. Highly recommend!
Arielle Carney
2 months ago
Highly recommend for any snowblower repairs and service! We had a great experience using All Care when our snowblower engine seized up - they had a quick response time, clear communication and it was so convenient that they picked-up and dropped off our snowblower!!!
Zunyan Yang
2 months ago
About a year ago I requested a quote from All care power equipment for a trade in tractor. They came, picked up the mower, and never provided the quote. They instead proceeded to clean and sharpen the blade, and demanded $155. When I refused to pay they harassed me for months demanding payment. Last week they showed up at my doorstep demanding I pay them for services I never requested. I ve never had a business show up at my home demanding payment for something I didn t ask for.
Kelly Floyd
3 months ago
All Care Power Equipment services all my machines regularly including pick up and drop off. They go above and beyond, pricing is reasonable and I highly recommend them to anyone looking to get their snow blower ready for the Winter or lawn mowers ready for Spring through Fall.
PAUL CERVONE
3 months ago
An amazing job and turn around right before our first major snowstorm here in Burlington MA - my Ariens snow blower wouldn t move into gear and they repaired and had it returned to me good as new within 24hrs before the storm hit !! I m very grateful for their service and professionalism ! Picked up and delivered back as well! Can t ask for better service ! Thank you !
Paul Ryan
3 months ago
Been having my riding mower serviced by All Care for 3+ years and have always been happy with the crew there - easy to contact, always responsive, and quality work. Have also recommended a few neighbors give them a shout when they need something worked on.
LTR Financial Services
4 months ago
All Care has been servicing all our employees needs since 2019! They have always been helpful especially last year when one of our employee's snowblower died during a snowstorm. They came out to the employee's house and fixed it on the spot. Thanks again All Care, sorry for the late review.
F & G Mirasolo
4 months ago
I had my ride on mower worked on the first of June. Told Kenny it was not going forward or reverse. He looked at it and said the belt came off. I told him I wanted him to go through the machine and change oil and filters as well. I paid him $537 to go through machine and change oil and filters. I received machine back in about a week. I put machine in garage and never drove it because I hired a guy to mow the lawn for the season. Took machine out to suck up leaves first of November and did two passes on lawn and then machine wouldn t go forward or reverse. Called Kenny he came out and said belt fell off. I told him I m not paying for this. Took machine back to shop and called a few days laters and said frame was cracked and it would be $640 to fix. I said don t do it and just bring it back. They then texted me a bill for $65 dollars to bring it back. I then called and spoke to Sheri and told her I wasn t paying and she said they would just junk it. I then spoke to Kenny and said if you diagnose why the belt fell off the first time I would have never had to call you back. He said he would waive the charge and bring it back. After a week never brought the machine back and I had to borrow a truck and trailer to go get it myself. Never have written a bad review until now. Worst customer service ever
Andrea Inzana
2 months ago
We recently had a generac generator installed. Kenny (owner) went above and beyond for us. He is accountable, knowledgeable and extremely professional. We are thrilled with our smartest investment..If you re in the market for a generac generator, these guys certainly won t disappoint. We will continue to use All Care for all our future power equipment purchases and maintenance..Thank you so much All Care. Andrea Inzana
Luke Kody
6 months ago
Bought a lawnmowers off this company. They stated it ran and they were left behind by their customer because the customer did not want to put in the $400 worth of work to fix them. The motor has a FIST SIZE HOLE in the block. Stay away!
Mark Omobono
3 months ago
Great local motor repair shop. My snowblower tire needed a repair and they did it the same day while I waited. Amazing customer service.
Thomas Higgins
a week ago
Very satisfied with the service and machine you sold me a year ago I will continue to give you my business thank you very much
Chuck Carnell
3 months ago
Very happy with the service that I had and delivery the night before the big storm! Next time I will have my snowblower serviced in the fall before winter even strikes!
MARK BONACCI
2 months ago
Need a repair? Need just honest advice?Want to upgrade with the best guidance?ALL CARE POWER EQUIPMENTIs you 1st and only stop!!!!
Peter Vincent (Old Man)
a month ago
Very professional and friendly atmosphere. Great deal!I will be recommending them to all my friends!
Craig McLaughlin
3 months ago
Fantastic customer service, quick repair turn around. Lawn tractor running perfectly fine after the repair. WouodHighly recommend
Anthony Simboli
3 months ago
Kenny helped me out hours before a snowstorm to get me a few tires for my snowblower! Awesome service. Will be back!
Tony Freda
2 months ago
All care is the only place I will go I know I'm going to get treated fair. Have my machine worked on properly and I know they're not going to charge me too much and a great bunch of guys
Dennis Kronenberg
a week ago
So easy to deal with. I always knew what was happening.Quality service.
Thomas Blesso
a year ago
Picked up an older John Deere riding mower and asked All-Care to go through it and assess whether it was worth fixing. They did a thorough run-through and were frank and straight forward about its condition. Fortunately, they were able to get it running very well for a very reasonable cost. They were excellent communicators and did great work.
Shannan Dunn
a year ago
I needed a generator. I found just what I was looking for at a great price on marketplace. I was pleasantly surprised to find out that it was a repair shop. I happened to need my generator repaired and was buying this as backup. Win Win. Plus they do pick up and delivery! Thanks for the great little generator. As soon as I can, I'll be calling you to pick up my other one to have a look at it/repair.
Brian Hansen
a year ago
Had All Care Power Equipment Service three snowblowers. All came back running great and cleaner than they were when they were dropped off.All Care also serviced my whole house generator, came out when they said they would be here, ran through the generator and changed anything that was needed.
Jack Kaetzer
4 months ago
Kenny and the team were a pleasure to do business with! Highly recommend All Care Power Equipment!
Ann Lyness
a year ago
We went with All Care Power Equip. to repair our older model snow blower. They picked up our machine and did a lot of work to make it like new again. Price was very reasonable and we d definitely would go back and recommend highly.
e butts
a year ago
I've been using All Care for a few years now (lawn tractor,snowblower) They do excellent work at a very reasonable cost. They DO NOT do anything that is not needed and are straight forward with their assessments and quotes..Highly recommended.
Danielle LoGuidice
6 months ago
All of the employees are sooo nice, especially Sheri the front desk lady. It can be intimidating as a woman to approach a team of all men which is why Sheri is so helpful!
Shawn Hurley
2 years ago
I had previously used All Care for a couple of my small engine items. Most recently had them pick up my mower for a tune up. They had it between 2 1/2-3 weeks. When they finally dropped it off, it ran for about 10 minutes before it stalled out and wouldn t start again. I had paid them promptly and the work was under a 30 day warranty. I emailed about the issue and was told they would pick it back up the following Monday. When I got home from work, the mower still hadn t been picked up. I contacted them and received a snarky response that the day wasn t over and they d be out that day. Over a week later, they contacted me again that they d be out to pick up the mower. They had it for another 2 weeks. I finally reached out to see how things were going. I was told that it would be dropped off the next day. When I used the mower this time, it didn t stall out as it did before. However, it did stop cutting the grass. I checked the mower deck. The deck belt is falling apart and frayed. I double checked my original invoice and was charged for a new deck belt. They are clearly charging me for work they didn t perform. I paid them almost $400. I would avoid using using them unless you like being ripped off
Dustin Weir
3 years ago
These guys were great! They tuned up my 30 year old chainsaw and fixed the pull start for a VERY reasonable price, and even sharpened the chain for no added cost. Scheduling the appointment online was a piece of cake, and they stayed in close contact via text and phone. I'll be using them again and recommending them every opportunity I get. Also felt great to support a local small business.
dubya root
3 years ago
Bought a used mower from them and very happy I did. The tractor mower has been great and I ll only have all care motors service it. Very reasonable rates and always responsive. They have really gone above and beyond with every tune up.