Repair and Off-Road Recovery Specialists, Inc.
4.7 (13)
120 Federal St, Belchertown, MA 01007
(413) 636-6217
Claimed
Accessibility
- Wheelchair accessible parking lot
Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Soltes
3 weeks ago
Repair and off-road are hands down the best recovery team in New England area. Got my truck out of bad situation that multiple other tow companies wouldn t even think about attempting. Their crew was transparent with the entire situation from the cost to how they were going to handle the situation. They were extremely friendly and professional and ultimately got me out! If you re stuck and need out at a fair price call repair and recovery. Thank you to you and your entire team.
Ron Frantz
6 months ago
Christian is more confident than Competant. Seems like an ok guy until he makes a mistake. He built my NV4500 twice, I spent over $4300.00 and it's worse than before. Save $$ get reman. He has No dyno, No Test bench, Trans building area is filthy. Theres a reason his trans don't have warranty. Don't be Fooled....
Christopher Tatarczuk
10 months ago
This is an honest shop and the owner, Christian, is someone who obviously cares about his craft and customers. I was unsure about the estimates after the repair, but he was able to politely break down all the work his mechanics did that I had not considered. He did not want to cut corners by providing narrow sighted diagnostics, so his crew took their time so they could understand what was truly wrong with my vehicle.It made sense to me after he broke everything down. Christian and his crew are good people and I will use them again.
Colleen Maimaron
10 months ago
My car was showing low tire pressure 2 hours away from home; I dropped into the shop and was immediately helped by Eric (? sorry if wrong name!). He checked the tire pressure and made sure all was okay before I left. He was professional, courteous and I was so grateful for the help---10 stars Service: Auto maintenanceService: Auto maintenance
Cyndi Mayo
a year ago
This place is the absolute BEST!! Christian explains everything in detail and is completely honest and forthcoming about ANY possible charges on repairs/diagnostics. First time in my life (as a woman) that I ever felt like I could trust a repair shop. He also gives you options for parts (using what he orders or buying your own) to help make the work more affordable. Solid work. Utmost integrity.Service: General repairs & maintenance
Samantha Thibault
a year ago
Christian and guys are awesome, they will show you what's up with your vehicle and explain what solutions they can do. They will also give you price quotes to see what works best for you. They'll even bring you to your nearby job if you need to drop your vehicle off for the day! All around nice guys. I will continue to go back to them for further work on my Jeep.Services: General repairs & maintenance, Steering & suspension replacement
James Beadle
2 years ago
I cannot say enough about these guys. I had my GMC truck stuck in the mud, and I could not get any of the local tow companies to come out in a reasonable period of time. As soon as I got a hold of these guys, they jumped right on the situation. They were very helpful and responsive. They made my situation their top priority and I cannot express how relieved that made me feel. As a truck owner, it can be hard to get professional help when you need it. And when you need help or work after regular business hours, it can be even harder. Christian and the guys were there to help no matter what day or time it was. I will definitely be contacting them again for all of my truck-related needs. Thanks guys!Services: General repairs & maintenance, Auto maintenance
Ben Feldman
10 months ago
This shop is amazing. I had welding job that wasn t straightforward, and they came through in a pinch. Honest folks, great work!
Kevin T
a year ago
Brought my pickup to have undercarriage treated for up coming winter months. Brett was the one who did the job. Would recommend.
Lynn Mason
a year ago
They are very knowledgeable polite and did a great job
Jessica derby
a year ago
The most honest and reliable mechanics around.Services: Exhaust, Steering & suspension repair, Auto maintenance, Auto brake replacementServices: Exhaust, Steering & suspension repair, Auto maintenance, Auto brake replacement