Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kodiak Firesmith
a month ago
Great service and price, did a fast and solid job on our exhaust.
itsme sarahd
2 years ago
See update to original review belowI was charged 420.00 for a starter in a 2009 car. The owner feels justified in doing the work, not quoting a price and applying extra labor costs to look at a 3rd break light he could not replace. Furthermore, the light wasnt put back together and I have a plastic piece in the trunk - not attached. The owner states I didnt have an appointment and we spoke in the morning , so it seems the business owner only quotes prices on work when asked. Buyer beware. In addition it is a rebuilt stater, as stated on invoice- researching this part I found he charged nearly double for the starter. I would never recommend this garage.Update - 4/21/2021This over priced junk starter died as of yesterday and I am now paying about 145.00 less to replace it at another garage - a brand new starter with a warranty. After several botched jobs at this location- I am a happy customer of Mark's Auto Repair in Freetown. Look him up. Worth it.Please, avoid this garage as it is a rip off every time - including break pad jobs.
Corey Desorcy
4 years ago
3 , possibly 4 generations of family going to Duartes . His prices are very fair . They are honest and very respectable. I know I can bring my car there and leave with minimal repairs , unlike some shops that will say things need to be fixed when they dont'. I highly reccomend Duarte.
Nicholas Sousa
10 years ago
My family as a whole have been going to Duarte's Auto Services since they came to this country. Duarte's had never given a reason for us to take our business somewhere else. i'm the third generation in my family to go to him when I need him. Even when it comes down to problems that doesn't involve them they still go the extra mile for there customer to help. Whether its from oil change to inspections they never fail. I don't recall a time that we haven't been satisfied. Also they are bilingual in both Portuguese and English. In all, Duarte's Auto Services is by far the greatest Auto Services you will find around. they check everything down to the smallest. But then again, wouldn't expect less from a Portuguese business ;)
Joshua Miller
8 years ago
Duarte and Joe have been working on my cars since I moved to New Bedford years ago. They've always been up front about what needs to go, what can stay, and what I'm looking at for cost. However, they can get bogged down with work sometimes, so emergency repairs may be better taken care of elsewhere. This is an exceptional team of mechanics that undertakes many different types of jobs, and does so with your satisfaction and safety in mind.
Nick Costa
2 years ago
My uncle Joe is a great mechanic. Before this, he use to be in the Navy and work on engines on planes.Edit update:To the current person working and running the shop. I recommend opening shops on weekends and hiring new help to expand your business.
Paulina Bicho
4 years ago
Awesome mechanics,very professional,and respectful people they do great work easy to deal with and no hassle,can t believe how fast they fixed my car better than going to a dealer that s for sure.Thanks guys for all you did for me. Will always use you guys.
Adynn Santos
5 years ago
Got an oil change here and they are very quick and get the job done right. They even checked all my fluids and fixed a little computer glitch in my car without an extra fee. Also very friendly.
Nicki p
8 years ago
I been going to Duarte for over 20 yrs. I moved 45 miles north of New Bedford and when I have something more complicated to diagnose or fix I travel to Duarte's shop because I trust his extensive experience in this business and honesty in dealing with costumers. It's not like you are going to a franchise shop that hires young kits to maximize profit, this guy has been at it for over 30 years.
Joseph Silva
4 months ago
Joe is Excellent, he is experienced. He tells you the truth and repairs what needs to be repaired.
Mark Oliveira
a year ago
Have been going there for years....the staff is incredible...service is great...definitely recommended for any mechanic needs...
Leslie Medeiros
3 years ago
My family has been taking our cars here for decades. They are always so kind and trustworthy. Highest recommendations!
Bobby
6 years ago
Duartes is a great mechanic, I've been going to him for over 20 years. Very professional and helpful.
Robert Serpa
3 years ago
Kinda pricey for an engine swap.. work was not perfect but they did do the work.. took 5 days..
Moses Bourassa
5 years ago
Always great service.They will tell you the whole truth as to what is wrong with your car.They are quite reasonable as well.
Helder S.
5 years ago
Great work & the price is good also for the work he did on my truck
rui amaral
2 years ago
Been going to Duarte's for years.never had any issues.
Arlene Nunes
3 years ago
Awesome service at a fair price. Owner and employees are attentive and very professional.
Cheryl Allen
5 years ago
Extremely professional. They do very professional work too & do their best to fit you in asap. Highly recommended!!!!!!!
Taylor Allen
8 years ago
This has always been the best A+ repair shop in the state.. great service!!!
J M (Joe Butter)
3 years ago
Excellent customer service!Great to deal with!
Leroy Tolentino
4 years ago
Duartes did a great job thanks
Stephanie LeBlanc
5 years ago
Best Auto Shop in NB
Corey Couto
2 years ago
Good and honest mechanic
Ron Linhares
5 years ago
Excellent car mechanics
Grace Silva
5 years ago
Great!
Lea Charpentier
4 years ago
Great service.
Marcos Echevarria
4 years ago
Excellent!
Yo Me
7 years ago
Unprofessional and rude.