Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Desharnais
a month ago
Had amazing experience at the ayer Jiffylube. They are so Knowledgeable and Trustworthy. I was kindly greeted and lead into the waiting area. Jess came in to gather my Info and was super friendly. She went over the services due on my car and explained all of the services and why they are important. Extremely happy with my service. Will come back here with all my cars for service.
Brian Machado
2 weeks ago
Excellent service! 100/10 stars. Kevin and his staff were professional, respectful, and happy. Extremely enjoyable experience, I will bring my wife s car there and I have already recommended this location to my neighbor.
Jason Permatteo
2 weeks ago
Kevin was fantastic and knew my car right away with great recommendations. Him and Jason were super fast and efficient would recommend this location.
Taryn Fernacz
2 months ago
I still have so much anxiety going to the mechanic. Since I had a positive experience at the Jiffy Lube in Shrewsbury when I lived in that area, I decided to pay the JL in Ayer a visit. I have no regrets. The experience was amazing. Jess, Kevin, and Joe were all exceptional. From walking me through the services I asked for, to helping me meet my budget and making me feel like I was not being upsold but recommended the services my car needed - as a former customer service rep, I felt like I was getting first class service. I was happy and much less anxious as I left (with Joe holding the door of my car open for me). I will definitely be getting my services done here in the future (not just my free top off).
Timothy Steele
a month ago
Outstanding service and professionalism. I was at your store last Thursday for a larger job ($533) and the team was patient and helpful with my friend and then I came back for my service and it was great again.
Aoife Creighton
4 weeks ago
Love coming to get my vehicles serviced here. Kevin and the whole team are professional and take good care of you. Highly recommended!
Al Mudgett
3 weeks ago
Edward was extremely personable and knowledgable. I appreciated the warm welcome and his explanations. The crew was also great. I would go there again.
Bella Rivera
2 months ago
Kevin the manager and Joe were amazing! Super professional and quick. Made my first oil change a breeze. Will definitely be coming back!
Derek Karr
4 months ago
Kevin the Manager was a great guy. Great customer service and all around a great service. That man deserves a raise from Jiffy Lube for al the hard work he put in and with running a whole sho with only two people that work there.
JB INC.
2 months ago
Excellent service !Great guys , explained things and weren t trying to sell me anything I didn t need. Very quick and professional. I appreciate it and will be sure to be back for any future needs.
R.LINDA JONES
2 weeks ago
Excellent service! knowledgeable staff quick and efficient service. You can t go wrong when it comes to servicing your automotive needs.
T. Dunning
2 years ago
I stopped in this Jiffy Lube on a whim and made the best decision I have made in weeks. The manager, Kevin is top notch. Not only did he advise me of credible information concerning my vehicle, he looked through my service history and adjusted his recommendations based on it. I highly recommend this location. Thank you Kevin and Mathew....you guys rockService: Oil change
Crystal Garcia
3 months ago
The customer service experience was amazing. The mechanics explained everything and made recommendations for the next service. I will definitely return to have my other 2 vehicles serviced.
Vickie DiBarri
6 months ago
Quick, convenient and friendly, professional service.This was my first time at any Jiffy Lube, I was pleasantly surprised. They asked if I wanted to wait on the car or office, drove the car onto the track for me. The office was clean, office manager spoke with me, explained everything and the benefits of using Jiffy Lube. Very thorough, professional service.They even vacuumed my car!! I'll be back.Service: Oil change
Miles Hanlon
a month ago
always super nice and thorough when taking care of customers!! I keep coming back because the employees are so friendly and helpful c:
Mark Lunt
5 months ago
The Jiffy Lube in Ayer, MA is fantastic! I went in for an oil change and air filter replacement and was out in 20 minutes. Kevin handled everything perfectly and kept me in the loop the entire time. He was the nicest mechanic I've ever met. Not even close. Nothing but good things to say about Ayer Jiffy Lube and Kevin.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Lisa Smith
a week ago
Ed and Kevin took my car in just before closing and had me out of there swiftly and back on road.
Alex Nevermind
6 months ago
Always skeptical about car mechanics and oil change shops. However, this Jiffy Lube is close to home. Turned out to be a good experience. They drove the vehicle into the bay and vacuumed. The associates were very engaged in their work. The service tech, Kevin explained the process and came in from time-to-time to provide status. The shop is clean and organized. They also offer courtesy fluid top offs between oil changes.Services: Tires, Oil change
Michael Graves
5 months ago
Great experience getting my oil change. Kevin and staff were extremely professional and efficient getting the job done. Very friendly and knowledgeable as well
Nick Grube
6 months ago
This is the best Jiffy Lube location I've been to. Kevin and his team always make sure everything is done right and ensure customer satisfaction every time. I know first hand. I highly recommend this location anytime you need an oil change.
Jeff Gordon
6 months ago
The new manager there in Ayer, MA was excellent. He spoke to me clearly and confidently about the services I wanted, and put me at ease about having the work done at Jiffy Lube, where "Garage Mechanic" type services are not generally offered there.Services: Transmission, Oil changeServices: Transmission, Oil change
M Labrecque
6 months ago
As many women can attest, car maintenance can be fraught with frustrating, patronizing experiences. That s not the case at Ayer s Jiffy Lube, which would already be enough to win me over. The considerate, polite, and kind service I received getting an oil change was the best I ve ever experienced. Their experienced and knowledgeable staff thoroughly answered my questions with friendliness and respect. I m telling everyone I know to come here. It s a DELIGHT, and I don t say that easily after an early morning Saturday chore! Super fast, too, I m blown away.Service: Oil change
john messana
6 months ago
The gentleman at jiffy lube are incredible. The most professional individuals I have ever come across. My job uses them to service our fleet which is why I chose to bring my own personal vehicle here as well. Cannot say enough about the service you receive here.Service: Oil changeService: Oil change
Heather Neglio
5 months ago
Excellent care and trustworthy staff. Kevin pays attention to every detail while providing superior customer service. Great team and I always appreciate the care taken during services.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Julia DiLoreto
5 months ago
Great experience! So friendly and helpful. Also very quick service. I will always return to this Jiffy Lube. Highly recommend!
Thomas Wienefeld Jewitt
2 months ago
The crew was awesome! It was like pulling my F16 into the hanger for maintenance. Very professional.
Shawn Mcclintock
6 months ago
This is by far the best jiffy lube I ve been to. They were super nice and made me feel comfortable. The manager especially had a great attitude and was super transparent about everything. Would definitely come back to this location
James Shirley
7 months ago
The team there are great. They always look under the hood and give recommendations for maintenance to be done based on what they see and how many miles I've driven. But they've never been pushy when I say "No, I'm gonna pass on that one today."All around a great team of professionals.
Amanda Goguen
5 months ago
I needed a battery replacement job. I called ahead of time to confirm they had my correct battery. They made a stressful day much better because of their confidence and kindness. Thank you!!Service: BatteryService: Battery
Nichole Young
7 months ago
I went to this location on recommendation from my husband. I stopped after working overnight in Boston and was tired. Your team was amazing. They were kind and professional. Although I had my eye closed and was resting they politely knew they had a job to do and needed to talk to me about my service needs. I am thrilled to have found such a profession and caring team to get my car serviced at. This is a rare and wonderful find.Service: Oil change