O'Reilly Auto Parts
4.4 (79)
700 Southbridge St, Auburn, MA 01501
(774) 415-0206
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Reznikow
3 months ago
O Rileys is always my first choice they always have cheapest prices compared to competitors and better warranties too. And If you do find a cheaper price at a competitor they will match the price.
Jennifer Hodgkins
4 months ago
Deandre was very helpful and his customer service was outstanding! Thank you , so much Deandre, wish there were more people out there like you!!! God Bless you Deandre and thanks again!!!!!!
Lone McCord
3 months ago
Informative, fast, friendly, with the supplies & parts you need. I rarely walk in without a "hello, can I help you find anything."
Chris M (Clmgsxr)
6 months ago
$200 dollars for a midgrade battery. They give a 2 yrs warranty because after 2 yrs it is trash
Robert huynh
a year ago
Usually I don't go to O'Reilly, but they had the parts I needed when the other place didn't. So I went. Anyway, it's 3-30-2023 around 6:30PM and there's a guy and a girl working at the front desk. This dude is insanely rude. He's annoyed because I was unsure of something and needed a moment to look at the pictures on the computer to figure it out. He recommends I go buy it online (that's rude) so I say "that's okay I'm already here," to which he responds "that's okay I'm all commission, i dont mind making yer money" (Insanely rude) and then he steps back and plays a youtube video as loud as his phone will play it. I'm having trouble thinking, by the way, because of a recent real bad motorcycle accident where my head was struck, which I told him. So after the phone, out comes the pen that's he's now striking on the counter as loud as possible in repetition like he's trying to nail Morse code. The girl working with him is even looking at me in disbelief like she's about to laugh. I've had enough of this nonsense, so I walk out. He says, "God bless" nice and loud as I'm leaving. What a jerk. No respect, and I'm sure his work ethic isn't great either. Won't be coming back here.
Josh Wright
10 months ago
Clean and helpful location. Service is fast and friendly. Never busy in the evening but week staffed so you can get above and beyond service.
coach
a year ago
Good store and crew here is helpful. Sometimes you wait as there may only be one person up front but they really help you find what you need or install wipers always clean too.
William Dutton
2 years ago
Great people! I came in late right before they were closing because I was leaking coolant. Wasn t going to make it home which was still an hour away. A tall guy with a black goatee came and helped me. He gave great advice and got me back on the road and was able to make it home. If anyone knows his name that would be great! I want to send him something!
Dan
11 months ago
Staff is great! Working with the public isn't always fun. But they always try to help and I appreciate it a lot!
Gavin White
a year ago
They fired me for something I did by drive by the old employees house she said I was a crep and she did won't me to work there the manager dose know what he doing there at all his name is Dan oley good person there is the commercial manager Mike in the back
William Blasius
10 months ago
I needed a battery and they had exactly what I needed. It was charged and I swapped it out in the parking lot. Everything worked out great.
Arlo Trainor
10 months ago
I ordered wrong part by accident. Very helpful with the return. Would definitely make it my go to place
Rick Molinia
9 months ago
Always excellent customer service. Well stocked inventory. Clean store
Chris McDonald
4 years ago
Every person I have dealt with in there is extremely helpful and go above and beyond. For example, one time I had a fuse blow in my car and my family was all packed up and ready for a trip. Instead of just selling me the parts and wishing me good luck, the guy actually came out and replaced the fuse for me... not his job to do, but went out of his way to help my family.
Carrie Wieland
4 years ago
I had never been here and I wasn't sharp enough to get the names of the two girls working at the time. They were personable, friendly, helpful and simply wonderful! Great employees and amazing women!
Cathy Bates
3 years ago
I was hiking with my dogs in N Oxford and someone stole one of my windshield wipers. Knowing that more storms were coming, I stopped here on my way hom (Saturday June 6th around 7 pm). The gentleman who waited on me, not only explained the different grades and prices, but also installed it for. I would definitely recommend
shawn Steve ns (Chesley)
2 years ago
On New Year s Day I leftMoney on the counter by accident. Instead of putting it aside or report it the people behind the counter misplaced 900 dollars. I can only imagine what other things go on there.. how many others get robbed.. Shame on this place and the people..
wont do
2 years ago
Jess was great. She helped me find the right parts to put a muffler on. Made sure they were the right ones. She went above and beyond.
Melissa Mattei
5 years ago
In the cold pouring rain here the very kind man who cashed me out also installed my windshield wipers for me. I am so great full for his assistance. I'm hoping they actually get reconixegnised here for their above and beyond service
Jean Jackson
a year ago
Jasmin was wonderful and kind. I will return because of the friendly customer service!
JDP
2 years ago
Sent my daughter there for a new battery after it was jumped..the youngster installed her battery for her..it was below 0 with the windchill..who says youngsters have no work ethic today..good boy..
David McDonald
4 months ago
Great customer service
Bryce Kaszowski
a year ago
I like their rubberized undercoat it helps keep my gas tank protected.
710 Breeds
a year ago
The staff is extremely helpful and friendly!!!God bless y all
Katrina Parra
a year ago
These guys to the rescue I know I can come here and get actual help. Love it.
Ryan Chumsae
a year ago
They sell Royal Purple oil & WIX filters
Vincent DiPilato
4 years ago
Walked in with a list of things I needed and was shown options of what was in the store and what they could get and which other Stores in the area had it. Couldn't have been more helpful and was out of the store in 15 minutes
Bruce Cassell JR
a year ago
Had what I needed and was able to complete my repairs.
Matthew Culley
3 years ago
Great staff, they try hard to get the right stuff.
leo beland
4 years ago
Always felt that it would be best to hire service people with automotive experience at these types of places. Still do.