Genesis of Arlington Service Center
3.7 (3)
1125R Massachusetts Ave, Arlington, MA 02476
(781) 641-6827
mirak.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Impett
a month ago
Disappointed that this service center does not stand behind the luxury experience Genesis promises.This is the second time I have requested a loaner for an oil change and gotten a filthy Hyundai. I understand it is a busy service center but with the amount I am paying for this car I expect more.I walked out of the waiting area and heard the manager John say give her a gas Hyundai as he was clearly walking around my car and making a judgment.Made it pretty clear to me that they save the nicer loaner cars for certain people which is beyond disappointing and will absolutely make me reconsider who I choose to do business with in the futureSee the picture for the condition the loaner car was given to me.The 2 other people I know who have a Genesis GV70 have gotten beautiful Genesis Loaner cars I am just completely disappointed in the experience with the service department which is unfortunate because I had such a great experience with the sales team
Eugene Shakhnovich
a month ago
I had a problem with HDA2 with my Gv70 ev. Fernando looked at it and fixed quickly and professionally. Overall very friendly and courteous service at this shop. Very pleased with experience and plan to do all my genesis service here if they provide concierge service which i greatly appreciate.