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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Francisco Rodriguez
2 months ago
We would like to Thank V&F for taking care of our car with care and professionalism. They kept us in the loop n we're very reasonable on price. The quality of service and the way the location looks is by far better then any major dealership service area. The best part is that it's family owned. Thanks again. Hopefully any future visits will be other mechanical issues... Obviously everyone has a different experience and or come up with accusations. Our experience was a good one and we do recommend V&F to our friends and family.
Doris B
a month ago
Love the services V&F does. Is my second time coming to them and is for urgent matters and they quick to get you in and also assist and prices are reasonable. If you really need a mechanic in the area go to them and they have warranty as well. Your car won't be sleeping in the shop for days out. Thank you V&F auto for taking care of Blackness. I'll see you soon
Scott Hotaling
a week ago
Took vehicle in for oil change and tire rotation and inspection. It took 2 full days! And no tire rotation! But suggested over 3k of things that they wanted to do only to research and they don t need to be done until 20k more miles. Really? This is third time and it s always taken them days to complete anything but always want you to do thousands of dollars of service (no needed at mileage time) I tried! No more! Just beware to leave vehicle and research anything extra they suggest!!!!!!!!!
Tim
a year ago
I brought my Honda Accord 2017 for oil change so they didn t tie enough the filter and it was leaking for a week! Because of carelessness of service I almost blocked my engine. I brought my car with AAA there. They changed the oil, but they didn t clean underneath because it was so messy and they didn t give me any warranty about the engine. I tried to speak with the owner he s hiding. My car smells of oil and my kids got sick of that smell. They didn t even apologize for that.Service: Auto maintenance
Matthew Knorr
6 months ago
Ive been going to V&F for seven years now. They ve always been straight forward and honest and do great work. Plus they're staff are super friendly and treat you like family. I d highly recommended them if your vehicle needs work.
Fatima Spencer
a week ago
Very nice people. I appreciate how helpful they were to me. Looking forward to do more business with them.
Mike Miller
6 months ago
First time taking my car here. I m far from a car expert but V&F seemed to do a very thorough investigation of my service request. They communicated the repair status in a timely and effective manner, discussed my options and I felt the charge for the work they did was more than fair. I will come back!Service: Wheel alignmentService: Wheel alignment
Steve Venne
a month ago
I called early one morning about getting my Massachusetts auto Inspection and they said come before 8am and they can do it. They took my car in and did the inspection in a timely manner as promised.
Aiden Levesque
2 months ago
I had an amazing experience at V and F Auto, they were super helpful, quick at responding and very knowledgeable about what was going on. I would highly recommend them for any service you may need!
mary ann coughlin
5 months ago
Great experience with this company. Very kind and helpful both on the phone and in person. brought car in the same day I called, was completed the next day. Did not pressure me to do more than I wanted done. Even washed the car!!Services: Air & cabin filter replacement, Auto battery replacement, Steering & suspension replacementServices: Air & cabin filter replacement, Auto battery replacement, Steering & suspension replacement
Evan Springer
5 months ago
Have had a very high quality experience.Prices are higher than average, but they do a free diagnostic and they have a car to drop/pick you up if there will be a long wait time for the work.My only complaint is that they upsell a bit too much (fuel injector cleanings and not understanding dealership coolant colors)
Angie Kost
4 months ago
i came here to get my car serviced on november 28th. i left my keys with the guy at the front desk who seemed overly nice. i came to pick up my car when it was ready. i left and i looked in my glove compartment and the 500 dollars in cash that i had left in between all my papers was taken. i shouldn t have left it in the first place but i thought this was a professional business. i made a police report. when i came to talk to them they told me the police were already there and did not want to talk about the situation with me.such liars. the guy in the back that was probably fixing my car that day looked very guilty and/or scared. the people working in the back are theifs and the business does not care.
Daniel Allard
2 weeks ago
Great and fast service, if I wasn't moving they would be my go to mechanics.
Gail Longey
4 months ago
The employees are great. Having our car worked on by them gives me confidence in driving to Florida without any breakdowns. I appreciate it.
Neal Grant
3 months ago
I needed a vehicle inspection they had 3 cars ahead of mine. I was asked if I could leave it.They gave me a ride home and picked me up when it was ready.I had my Nieces car there 2 weeks ago same great service very friendly and professional Thank you V&F
Laura Curtis
6 months ago
V & F deserves more than 5 stars. They are fast, efficient, clean, informative, the list goes on an on. I had answers on my check engine light within an hour. Nicole kept me informed throughout the whole process. I wouldn t think twice bringing by car back here. Thank you v&f!Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
East Coast lovin'
6 months ago
Took my vehicle in and was quoted $3600 for 1 repair. Did my own research and thought I would get a second opinion. After having it checked out at a place right down the street I was quoted $400. Absolutely ridiculous. Everyone we have spoke to believes they over charge. I will never recommend this service center. So very happy I listened and got a second opinion.
Anthony Geiss
3 months ago
Great customer service. Experienced technicians. Extremely thorough with transparent information provided via pictures & paperwork. Highly recommend
Mary Millimet
7 months ago
I was about to go out of town and my neighbor noticed that my headlight was out. She gave me the number of V&F Auto. I called them in a panic! Nicole told me to come right in! In a half hour from the time I called my headlight was changed and I was on my way!Amazing Staff! Amazing Service! I am so happy I now have a place to bring my car!
Tracey Messina
2 months ago
I wouldn t trust anyone else with my cars. They are amazing and fair priced.
Shalom Pena
8 months ago
Very impressive established. My Jeep Liberty needs a lot of work.. they did a full diagnostic. Emailed me their concerns and provided a free ride between home and their place. Due to a horrible storm they let me keep the car there overnight. They aren't the cheapest in town, but they are worth it.
Jason Zuena
9 months ago
Bought a pre-owned vehicle from Jim at V&F Auto. The process went very smoothly and I'm fromout of state which usually complicates things a bit. He was very accommodating. The vehicle was everything I expected it to be and Jim was kind enough to make sure to top off the tank before I left to head home with it. Very happy with the purchase and would work with them again if the need arises.
Susan Godfrey
3 weeks ago
All went well. Staff was professional and kept me informed on the progress of my car.
Paul Scott
9 months ago
Awesome..... V&F repaired my transmission. No overdrive. I was thinking it was going to need a rebuild. They got to the real problem and fixed it quickly and at a very reasonable price. Very happy with their service.Service: TransmissionService: Transmission
Pam Hundley
8 months ago
Elvin and Nicole are wonderful to deal with! It's been quite some time since I've experienced such pleasant, helpful and professional customer service. I always recommend V&F Auto to my friends and family and will continue to do so.Service: Electrical repairService: Electrical repair
Michael Noftall
8 months ago
The Service Advisor Elwin was able to schedule us an appointment quickly. He communicated with me on the progress of my repair and provided timely / accurate estimates. They also provided a comprehensive vehicle health check report that was helpful!Service: Auto engine diagnosticService: Auto engine diagnostic
Ryan Finnegan
a year ago
My new go-to auto body. I have a somewhat difficult older vehicle that had a serpentine belt snap as well as a few other big issues that left it dead on the road. After being towed by AAA to this establishment, I was very impressed with the cleanliness as well as the level of professionalism of the staff. Everyone I spoke with was very friendly and concise, especially Nicole (who immediately updated me throughout the repair process and quoted me a reasonable price.) The repairs were conducted and the vehicle runs well once more. I will be returning very soon and I highly recommend V&F. Thank you to everyone I interacted with and to the mechanic who did an excellent job!
Zach
a year ago
Incredibly efficient work done at this shop. Went in with an alternator/battery issue as well as having some underlying suspension issues and oil change/inspection being overdue. Within a day, they had fully inspected my car and sent me an organized list of everything in good order, things needing immediate attention, and needing future attention with photos attached for every issue/non-issue. They replaced my front struts, control arms, battery, alternator, electrical belts, sway bars and links, as well as my oil, filters, and inspected my car in less than a day and a half. If you need a more budget option, you might want to look elsewhere as they aren t cheap but they do offer financing options and the work is solid and incredibly efficient. Would absolutely recommend this shop to anyone in need of automotive work.Services: Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change
Domenic Addario
10 months ago
Changing my rating to a 1 because I tried to make an appointment and I m don t have any way to just drop off my one car. They refuse to do it in a timely manner (maybe hire competent mechanics?) so I can wait despite the fact I was calling ahead to make an appointment. So do not use, any shop at this level of stupid deserves to go out of business.
Eric Holt
a week ago
Great local place, very efficient and courteous service!