Sawyer Automotive
4.9 (74)
644 Massachusetts Ave, Acton, MA 01720
(978) 263-7380
sawyerautomotive.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacob Torgerson
a week ago
Sawyer Automotive is the most responsive, accommodating, helpful, and honest auto repair shop my family has ever used. They have kept our van running for 16 years and are always responsive and flexible with appointments, especially when we are in a bind. Their thorough and consistent work demonstrates expertise, and my family completely trusts their advice and assessments. We love Sawyer!
Heidi Bennett
3 months ago
I feel I can trust Sawyer Automotive when they call and say something needs to be done and I also find their prices very reasonable.
William Hekking
4 months ago
Good, honest service. They ve saved me money after getting quotes on work from the dealership.
Gabriele Fariello
4 months ago
Friendly, courteous, professional, and very honest. Plus, they have Roxie an adorable boxer.
Emily Hruby Halpern
10 months ago
My family (two generations) has been getting our cars serviced at Sawyer Auto for 30+ years. They are fast, reliable, never try to upsell you, easy to get in touch with, and the service is always high quality.
Ben Becker
2 months ago
Always good service here, my family has been coming for years
Brian Butler
3 years ago
A great place to do business! I've gotten my last 2 sets of truck tires there. Their recommendation for tires was right on for my use, and cheaper than at a big box store. Have never been disappointed on service whether it is a quick flat fix or major service. Oh yes, and unlike the dealer you won't get the upsell. They call before spending your money, which has to slow down their work flow - but they care.Services: Tires, General repairs & maintenance, Engine repair, Brakes, Oil change
Mel M
3 years ago
So I took my car here for two replacement tires and a wonky front tire that had a slow leak. After two follow up visits to figure out the leak they got it patched up. So they've gotten a ton of business from me for my tires and they're really professional, fairly priced, and do quality work.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
Wade Callison
8 months ago
Sawyer automotive does all the work on my cars. Always honest and they do great work.
Gert Walter
9 years ago
I've been getting my cars repaired with Sawyers for over 15 years. I've found them to be fast, efficient and best of all focused. They address the problem and fix it, with out adding on hundreds of dollars of extra charges. If the brakes have 5000 miles left on them, they say so instead of just replacing them. I sold an Accord with 274,000 miles on it recently, and it was kept in great shape by these guys.
Melissa Hatanaka
6 years ago
Sawyer Automotive is the greatest! We've been customers for 20 years. They provide both excellent automotive care and advice on what's worth repairing. I appreciate the phone calls from the mechanics to explain the work completed. Denise in the office is like an air traffic controller - she somehow manages to keep it all rolling along!
Geoff Mamlet
2 years ago
Needed loving attention for a damaged brake light "3rd eye". The complete solution, as they told me, would "cost me more than I'd want to pay" for a car with >200k miles on it. So they did the inexpensive but safe and thorough solution instead, and I couldn't be happier.Service: General repairs & maintenanceService: General repairs & maintenance
Brett Cochran
2 years ago
Good honest mechanic who does good work. Missing one star because they can't do everything, such as mounting tires. I hope they can get to adding that capability someday.EDIT: Guess they have teh capability. Not sure why I was told differently when I took my car there the first time.Service: General repairs & maintenance
Scott McCready
6 years ago
These folks are as fair and honest as the day is long, plus they have fixed my Land Rover several times when the dealer could not. This is as good as a local garage can possibly be and far better than 99% of dealerships!
Craig Martin
8 years ago
As the owner of a finicky 2002 Saab 9-3 having a reputable, cost effective, customer service oriented repair shop is a must. I've found Sawyer Automotive to be all these qualities and more. This independent auto repair shop always calls me first to discuss what they've found so that we can make the best decisions for my vehicle and my wallet. Their honest and straight forward approach has always made me feel confident in their repairs.The only drawback to their small size is that they are not always available the next day when "emergency repairs" are needed. So you are more likely to get a "we can't see it tomorrow, but we can fit you in x days from now" which is usually within a couple of days. However in their defense they always meet the schedule they have laid out for me. If they say to bring it in on Monday and it'll be finished in the afternoon... it always is.This is a small business doing great work. You owe it to yourself to try out their services.
PandAnarky Studios
6 years ago
My family exclusively uses Sawyer. We don't trust anybody else anymore, especially the guys nearby this place. We have tried them all and Sawyer is The best. They will do the best they can for what I truly believe is the cheapest they can. Complaints about Overpricing here is totally unfair, and if you were overpriced it's probably because you're a bunghole and deserved it, ahhh, the beauty of employee owned shops
James Fitzpatrick
7 years ago
Sawyer's is the best...I am of a certain age and have dealt with many auto shops, dealers, chains, etc. Car repairs are never easy, especially with today's sophisticated vehicles. But I can always rely on Sawyer's. As others have said, they do no more than is necessary. If there are a few thousand miles left on your brakes, they will tell you. They will call you after they check it out and discuss the repairs with you. Again, as someone else said, you need to make an appointment, but they have always finished for me on the same day I bring it in. THEY DO WORK BETTER THAN THE DEALER AND ANY OTHER SHOPS I HAVE DEALT WITH, AT A FAIR AND REASONABLE PRICE. You owe it to yourself to go to Sawyer's.
Tom Curtis
6 years ago
We have been going to Sawyer for more than 20 years. They are tremendous. Honest, extremely good at what they do, great people, go out of their way to help you out.Go there, you won't regret it.
Arden Veley
a year ago
A family run business that gives personal service with great expertise and fair pricing. Have used Sawyers for over 15 years.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto maintenance, BatteryServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto maintenance, Battery
Leonard Phillips
9 years ago
Sawyer Automotive is a treasure. They are a local, independent repair shop that can fix anything automotive, and do it at a very reasonable cost. They've been doing it for generations. I am a customer with some mechanical ability of my own--but these are truly professionals, and they have my respect and loyalty. Because they've earned it.
kelly shepherd
3 years ago
Sawyer Automotive is fantastic! Family run, reliable, honest, fair and friendly. We take all of our family's cars there.
Ben Myers
a year ago
Sawyer has cared for a changing collection of cars for many years. They are fair and honest, explaining all the work done and why.Services: Electrical repair, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine tuning, Tire rotations, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Battery, Oil changeServices: Electrical repair, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine tuning, Tire rotations, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Battery, Oil change
sabra perkins
8 years ago
Been going to Sawyer for 20 years. They are the best. The most honest place you could bring your car. Always recommend them to anyone looking for a good, decent mechanic.
Joseph Helble
4 months ago
Dependable service for a fair price.
Ricky Horne
a year ago
I m so glad I listened to a friend refer this place.They are smart and trustworthy.I couldn t be happier.RickyServices: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Matthew Rinaudo
4 years ago
Great Prices, honest, and will always be 100% transparent with you and will always call you before they replace anything to figure out what is the best decision you can make for your car and your wallet.
Andrew W
2 years ago
They have been doing my cars since I moved here. Always honest service and pricingServices: Tires, Steering & suspension repair, General repairs & maintenance, Engine repairServices: Tires, Steering & suspension repair, General repairs & maintenance, Engine repair
Rob Traver
9 years ago
I really like this garage. Been going for 15 years. When they're finished fixing things, things work. Also had a few times when a little brake adjustment needed to be made and they didn't even charge me.
Md Saiful Arefin
5 years ago
I had to replace the starter. I called them and towed the car to their garage. They took in immediately, diagnosed the issue and replaced the starter on the same day. I appreciate the quick service.
Amman Haidri
5 years ago
I just want to thank the gentleman who changed my tire this morning. Very honest and quick. I highly recommend them for their honestly.